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Customer Ratings & Reviews

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$1,699.99
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The comparable value is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 509 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the HW-Q990D/ZA soundbar, highlighting its awesome sound quality and powerful bass. Many found the setup process to be very easy. The soundbar also offers good connectivity with its wireless speakers and is easy to use, with sufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 509 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would miss my big system but no, this paired with a Samsung tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it, I like it a lot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job with dialogue for movies and shows. I have a hard time hearing voice in movies and usually use CC but this sound bar helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It end up working great . Somehow it seem like it was not going to but when i got back ot worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable audio! Strong performance and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Dolby Atmos Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. The Dolby Atmos is worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. . You can make it loud so warn your neighbors.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend this great sound for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SAMSUNG SOUNDBAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect soundbar package. Feels like movie theater. most recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with minimal setup. Pairs with the Samsung tv perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hate and Love Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar s good with movie but I dont think its good for music

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nyny,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      With the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      With the Sound Grouping feature, it’s a fantastic addition. When activated, you can enjoy your music from all the speakers, including the surround speakers. It’s a great way to enhance your audio experience.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and worth every penny. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great makes the veiwing experience much more realistic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Owner of the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it great sound I recommend Samsung soundbar 11.1 channel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ground shaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great with music or movies a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome surround sound great crystal clear clarity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome device in every sense of the word. You won't regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Met expectations. Really good for watching movies that are dolby capable. Bass has a punch. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Joe's Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but expensive system. Instructions are not detailed enough to manage the system without professional help.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JosephS,

      Thank you for sharing your positive experience with the HW-Q990D Soundbar! Its impressive configuration of 11 front-facing speakers, 1 subwoofer, and 4 up-firing channels ensures a captivating audio experience that envelops you from all directions. Whether it’s music, movies, or gaming, this soundbar delivers bold, multi-channel sound that truly immerses you.

      And the inclusion of a rear speaker kit means your home theater setup is complete right out of the box. No need to hunt for additional components—it’s all there!

      Now, let’s talk about the intriguing Private Rear Sound feature. This clever addition allows you to enjoy your favorite shows and movies discreetly, especially during late-night viewing. By deactivating the front-firing speakers and utilizing only the rear speakers, you can immerse yourself in the content without disturbing others nearby. It’s a thoughtful feature that enhances your overall entertainment experience.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it requires a bit of volume to deliver it full roundhouse potential, but at any volume, you can understand the conversation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for Nolan movies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get messed up by the faulty firmware. Have to take offline to use safely. But, it sounds great. Does not fix the Christopher Nolan whisper dialogue and loud explosion dynamic range problem.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RegisteredUser,

      Thank you for purchasing the HW-Q990D Soundbar and for your review. We value your feedback regarding the Q-Symphony features. Here are a few things you can try:

      1) Use Adaptive Sound mode. Press the SOUND MODE button on the remote until you see ADAPTIVE SOUND on the display. Adaptive sound analyzes the content in real time and automatically provides the optimal sound field based on the characteristics of the content.

      2) Increase the level of the center channel. Repeatedly press the Sound Control button on the remote (gear icon) to select CENTER LEVEL, then use the Up/Down buttons to adjust the level.

      3) Try changing frequencies to enhance dialogue. Press and hold the Sound Control button on the remote for 5 seconds then select the frequency band to adjust. Use the Up/Down buttons to adjust the level. Available frequency bands are 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung