Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Product Excellent Recommendation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a relacement/upgrade for a sound system that was not repairable, and covered under a Geek Squad reair/replCement agreement. I am very happy with this sound bar and would recommend it to anyone who asks.
I would recommend this to a friend - Pros mentioned:Sound quality
This Soundbar is Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is wonderful. We purchased it to add to a 65” tv in a room with a couple of cockatiels. The birds can get pretty loud and the soundbar helps override that! Haha! It does have great sound and fits our need very well.
I would recommend this to a friend Not Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad instructions and does not have a loud enough sound!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EHES,
Thank you for taking a moment to provide feedback regarding the HW-S50B Samsung Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Bass
Low Base Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound bar with little to no thunderous base. If base vibrations upset your system, this is the soundbar to purchase.
I would recommend this to a friend Small but mighty(ish)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar came with the Samsung TV I bought. It’s okay for a small-midsize room.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
The Optimum for quality listening.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enabled my new television to regulate the sound which I believe should have been standard on a NEW LG television. The Soundbar was an asset to be available to PURCHASE just so I received the appropriate sound quality on my NEW TV. Needed for comfortable listening.
I would recommend this to a friend - Pros mentioned:Sound quality
good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with this lower end Samsung Sound bar. It is better that I expected. I use it with 50 inch Sony 4k tv. It is a good match. Good value
I would recommend this to a friend - Pros mentioned:Sound quality
Still getting used to it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We find that the sound is definitely better than the built-in speakers on the TV. But we are still getting used to it and adjust the tone settings occasionally.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlfredD,
Thank you for taking a few moments to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the SWA-9200S Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
sounds good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall, a nice sound. especially for the price point...
I would recommend this to a friend Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficulty linking the sound bar to Samsung TV purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BertC,
Thank you for taking a moment to review the Samsung HW-S50B Soundbar.
The HW-S50B features three ways to connect to a TV; HDMI/ARC, digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV. Follow the steps below to connect the soundbar to your TV via one of the three available connections:
HDMI ARC (Audio Return Channel) lets certain TVs and soundbars transfer audio back and forth using one HDMI cable. In other words, you can use the HDMI port as both an input and audio output. To set up HDMI ARC, power on your TV and soundbar.
1. Next, connect one end of an HDMI cable into the HDMI IN (ARC) port on your TV.
2. Connect the other end into the HDMI OUT (TV-ARC) port on your soundbar.
3. Next, change the source on your soundbar to the D.IN. setting.
4. After a few seconds, "TV ARC" will appear on the soundbar's display, and the TV will transfer audio through the soundbar.
An optical cable is another way to connect your soundbar to your TV. You can also connect your devices (cable boxes, video game systems, and Blu-ray players) to the TV, and have the sound output from the TV to the soundbar.
1. With the TV and soundbar turned on, connect one end of a digital optical cable to the OPTICAL OUT port on the TV.
2. Then, connect the other end to the DIGITAL AUDIO IN (OPTICAL) port on the soundbar.
3. Press Source on the remote or soundbar, and then set the soundbar to the D.IN. setting.
4. Finally, on the TV, you need to set the speaker output to external speakers.
The TV's sound will now play from the soundbar.
Your soundbar is also compatible with a Bluetooth connection to the TV. To connect the soundbar wirelessly, follow the steps below:
1) Press the PAIR button on the remote to enter BT PAIRING mode. You can also press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. If BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING.
2) Select the Bluetooth sound mode on your TV (See your TV's user manual for assistance)
3) Select “[AV] Samsung Soundbar S Series” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection.
When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. You should now hear TV sound from the Soundbar. Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect.
I hope these tips help with the setup of your new Samsung Soundbar.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good buy for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better sound overall. Lost on-screen volume numbers. Sometimes did not turn on when TV was turned on
I would recommend this to a friend - Cons mentioned:Volume
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was louder .. have to turn it way up ! Remote awkward
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds in a dcent size roim is great and has some bass as well!
I would recommend this to a friend - Cons mentioned:Volume
Numbers on volume
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like the fact there are no numbers in the volume bar & was going to take it back but was not provided with the customer service experience I expected by being a BB customer for so long. Do your research before you buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TERRIE,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Size
Compact Samsung with nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great compact sound bar that fit my needs in a bedroom. It would be great paired with a sub for more bass otherwise, its perfect for my needs.
I would recommend this to a friend - Pros mentioned:Size
Love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it really suits with my 77” tv perfectly love it it’s everything
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had great sound and depth. Good room range. Music sound amazing on it
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great sound bar. Doesn't take up a lot of space & has a great sound to it. The price was also right. This is a great fit for a small room or apartment.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and sounds good! Easy to set up,shipping was fast
I would recommend this to a friend LerTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in sound compared to the Bose sound bar purchased for another TV. We bought a 'rebox' but Geek say it was excellent condition. Unfortunately, no instructions. Still hard to understand dialog. Will not buy again. Also, VERY disappointed to find out that salespeople represent ONE vendor-no wonder why they recommend specific models!!! Did not know this before buying new TV. Will go elsewhere in future, probably.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LynneR,
Please know you are leaving a review and a 2-star rating for the HW-S50B, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-S50B itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions