Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Best sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is exactly what I expected. Works perfectly with my other Samsund exuipment.
I would recommend this to a friend- Pros mentioned:Sound quality
Clearly heard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my sound bar. I can hear better, especially when it comes to accents.
I would recommend this to a friend Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not that loud, no surround sound. Quality of sound is Avery’s at best. It was cheap, and sounds cheap. If I could do it over, I should have returned it and bought a better quality speaker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Russell,
We appreciate you taking a moment to review the Samsung Music Frame.
First, update the software. The latest Music Frame software will improve the sound quality. The easiest way to update is by using the SmartThings app, selecting the Music Frame, then tapping the 3 dots in the upper right and selecting Information. From here, you can select to update the software.
Second, try using the Adaptive sound mode setting. It will automatically adjust the sound based on the content, which makes it “set and forget”. However, if you are only using the Music Frame for music, I suggest Music sound mode for its clarity and faithful reproduction. If using it for listening to vocals (like podcasts, news, etc.,) I like Voice Enhancement mode.
Finally, you can modify your sound settings to tailor the sound to your liking. First, turn on SpaceFit sound so your Music Frame can adjust to your room acoustics, next go to the Equalizer, and adjust the lows/high/mids to your satisfaction.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is very nice. we got the professional install. had to watch youtube to figure out how to use the remote control
I would recommend this to a friendDecent soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar and I'm not displeased with the purchase. I couldn't get the Bluetooth accessory to work with it but that's not the sound bars fault. It's good!
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung soundboard product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great Samsung product sounds very good it's my system just right one of the best ever
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is wonderful, remote is easy to use, space saver
I would recommend this to a friend Samsung Speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works fine with my 65" samsung tv too
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is excellent. We can finally enjoy our tv with the new sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Really amplifies the sound in a small room
I would recommend this to a friend mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with this product. Excellent experience at this store.
I would recommend this to a friendNot the greaatest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to better hear speech. It helps, but much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Henry,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from this sound bar is really good. It has great volume and bass.
I would recommend this to a friend Clearer sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps us better hear and understand the dialogue on TV
I would recommend this to a friend- Cons mentioned:Volume
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help to increase volume of tv. The tv speaker has still louder music compared to sound bar
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Harper25,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my daughter! Great quality soundbar!
I would recommend this to a friend Decent sound when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this hooked up to a Samsung tv with the supplied HDMI cable. It constantly goes back to the tv speaker on its own. Now the tv doesn’t even recognize it. I tried another cable, no luck. I now have it hooked up with an optical cord. Sound cuts out every 10 seconds or so for a split second. This unit came with the worst instructions I’ve ever seen. Samsung support was useless. I’m back to using the tv speaker. I’m very frustrated with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelG,
Thank you for sharing your experiences with the HW-S50B Soundbar and with Samsung Customer Support. I am sorry to see that it has been a frustrating experience, please know that we are here to help you.
Please reach out to Samsung Support so we can troubleshoot your issue or process a warranty replacement.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you so we can work together to find a solution for you.
~Samsung Solutions
- Cons mentioned:Bass
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Bought this soundbar since u can add a sub woofer later. All in one soundbars have too much bass. Can not adjust there's no working equalizer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello karlosh,
Thank you for thought your review on the HW-S50B Soundbar. We appreciate your feedback regarding your new unit.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume the CENTER LEVEL using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported
You can further adjust TREBLE or BASS (in this order) via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz (in this order) are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
CarolynG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and we are pleased with it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a better sound that TV, but don't have to much bass.
I would recommend this to a friend