Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Decent soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first soundbar and I'm not displeased with the purchase. I couldn't get the Bluetooth accessory to work with it but that's not the sound bars fault. It's good!
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is excellent. We can finally enjoy our tv with the new sound bar.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Really amplifies the sound in a small room
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound from this sound bar is really good. It has great volume and bass.
I would recommend this to a friend Best sound bar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old system and this is is much better!
I would recommend this to a friend- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my daughter! Great quality soundbar!
I would recommend this to a friend - Cons mentioned:Volume
disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't connect via bluetoothe to roku tv, volume increases and decreases depending on what streaming network you are on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianR,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
CarolynG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very clear and we are pleased with it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a better sound that TV, but don't have to much bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, able to controll bass treble, clear
I would recommend this to a friend - Pros mentioned:Sound quality
Makes music sound even better!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on this! Get it, it does not dissappoint!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit for a great price! Sound is just right !
I would recommend this to a friend - Pros mentioned:Sound quality
owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound and very simple to install. would recommend this
I would recommend this to a friend Decent sound when it works.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this hooked up to a Samsung tv with the supplied HDMI cable. It constantly goes back to the tv speaker on its own. Now the tv doesn’t even recognize it. I tried another cable, no luck. I now have it hooked up with an optical cord. Sound cuts out every 10 seconds or so for a split second. This unit came with the worst instructions I’ve ever seen. Samsung support was useless. I’m back to using the tv speaker. I’m very frustrated with this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MichaelG,
Thank you for sharing your experiences with the HW-S50B Soundbar and with Samsung Customer Support. I am sorry to see that it has been a frustrating experience, please know that we are here to help you.
Please reach out to Samsung Support so we can troubleshoot your issue or process a warranty replacement.
1) 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Ask for "Soundbars."
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
Samsung is committed to providing the best possible product experience, quality, and value, and we back this soundbar with a 1-year limited manufacturer's warranty.
We hope to hear from you so we can work together to find a solution for you.
~Samsung Solutions
- Cons mentioned:Bass
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Bought this soundbar since u can add a sub woofer later. All in one soundbars have too much bass. Can not adjust there's no working equalizer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello karlosh,
Thank you for thought your review on the HW-S50B Soundbar. We appreciate your feedback regarding your new unit.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume the CENTER LEVEL using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported
You can further adjust TREBLE or BASS (in this order) via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz (in this order) are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Packs a punch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. No subwoofer needed as it gives off a crisp sound
I would recommend this to a friend - Pros mentioned:Sound quality
Quality sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound glad i purchased it would recommend it to others
I would recommend this to a friend - Pros mentioned:Sound quality
Very good sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nothing special but its pretty good sound for the price i got
I would recommend this to a friend - Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy the clear and robust sound. Great product.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sounding Soundbar. Bit of a hassle setting up.
I would recommend this to a friendBrand response from Samsung
Posted .Hi FredGarvin,
We appreciate you taking a moment to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE. When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported. You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions