Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great!! Worth it!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great price! Easy to install! Great company!
I would recommend this to a friend - Cons mentioned:Volume
No Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give us any increase of volume over the TV sound. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarionG,
Thank you for your review of the Samsung HW-S50B Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings like When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will buy again, very good sound thank you!
I would recommend this to a friend Sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. I was disappointed the batteries in the remote were very weak had to replace them.
I would recommend this to a friendStarted with a bang but blew in the end
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is working really good the first few hours I used it but the next day it began making blowing wind noises that are super annoying I tried a lot of techniques to fix it such as changing the output on my TV from Auto to PCM and all kinds of settings and monkeying around looks like I'm going to return it at this point. This is for a Samsung S50B soundbar btw.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SeanM,
Thank you for taking a moment to review the HW-S50B Soundbar. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play my PS5 and it's sounds amazing...
I would recommend this to a friend Great product and better in store service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store service and recommendation. Product is fantastic.
I would recommend this to a friend- Cons mentioned:Volume
Samsung - HW-S50B 3.0ch All in One Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My Samsung HDTV did not have enough volume.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Hard to hook-up to a subwoofer.
I would recommend this to a friend - Pros mentioned:Connectivity
Bed room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item pairs very well with the samsung television.
I would recommend this to a friend Not happy with the extra cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know I had to purchase another part to use my headphones to work and also I have problems with the voice being off from the people talking. I was told to purchase another part to get it to work. not happy with all the extra cost. If I new this from the start maybe I wouldn't by the sound bar. It would have been nice if they told me that when I purchased it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RonaldT,
Thank you for sharing your review of the HW-S50B Soundbar. I'm sorry to see that your experience in store was less than ideal.
To help with any audio sync issues, follow the steps below. Press the SOUND CONTROL button (which looks like a gear) until you hear SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons on the provided Soundbar remote.
Also, go in to your TV settings to find the Digital Audio Output Format within Sound or Expert Settings. From here make sure that it is set to Pass-Through if this is an option. This will allow the TV to help correct any audio sync issues you may be experiencing.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well. Comes with hdmi cable and not a optical cable.you have to always manually turn on to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndrewW,
Thank you for sharing your experiences with the HW-S50B Soundbar.
Within your TV your will need to turn on HDMI-CEC. With this setting on and the Soundbar connected to the TV using the HDMI cable your Soundbar will automatically turn on/off with TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions, been two weeks still having problems
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Time,
We appreciate you taking a moment to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a service ticket
~ Samsung Solutions
- Pros mentioned:Sound quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar . Made me realize that the tv sound wasn’t that great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jayk,
Thank you for sharing your feedback on the HW-S50B Soundbar. I am glad to see that you are enjoying your audio experience.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. Offering a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works perfect paired with our Samsung TV.
I would recommend this to a friendSound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker has good base perfect for the price would definitely recommend
I would recommend this to a friend- Cons mentioned:Volume
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this sound bar, sound quality and volume output is no good. My personal Bluetooth speaker that is 20 watts has better sound and output than this sound bar, thats why it was included in my TV purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DungP,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Connectivity
Stays connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually stays connected to the tv. Never had to reconnect.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sound bar my new Samsung Qled tv. Great sound to a great tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sylvia,
Thank you for purchasing the new HW-S50B Soundbar and taking the time to leave a review. I'm glad to see that you are enjoying the audio quality the soundbar offers.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Q Symphony provides perfectly synchronized audio from both Samsung TV speakers and soundbar speakers that tracks with each scene for the most harmonious, cinematic experience, whether you are using an HDMI or Optical cable.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions