Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Not happy with the extra cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know I had to purchase another part to use my headphones to work and also I have problems with the voice being off from the people talking. I was told to purchase another part to get it to work. not happy with all the extra cost. If I new this from the start maybe I wouldn't by the sound bar. It would have been nice if they told me that when I purchased it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RonaldT,
Thank you for sharing your review of the HW-S50B Soundbar. I'm sorry to see that your experience in store was less than ideal.
To help with any audio sync issues, follow the steps below. Press the SOUND CONTROL button (which looks like a gear) until you hear SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons on the provided Soundbar remote.
Also, go in to your TV settings to find the Digital Audio Output Format within Sound or Expert Settings. From here make sure that it is set to Pass-Through if this is an option. This will allow the TV to help correct any audio sync issues you may be experiencing.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play my PS5 and it's sounds amazing...
I would recommend this to a friend - Cons mentioned:Volume
Samsung sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this sound bar, sound quality and volume output is no good. My personal Bluetooth speaker that is 20 watts has better sound and output than this sound bar, thats why it was included in my TV purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DungP,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well. Comes with hdmi cable and not a optical cable.you have to always manually turn on to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndrewW,
Thank you for sharing your experiences with the HW-S50B Soundbar.
Within your TV your will need to turn on HDMI-CEC. With this setting on and the Soundbar connected to the TV using the HDMI cable your Soundbar will automatically turn on/off with TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Volume
Samsung - HW-S50B 3.0ch All in One Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My Samsung HDTV did not have enough volume.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Hard to hook-up to a subwoofer.
I would recommend this to a friend - Pros mentioned:Connectivity
Bed room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item pairs very well with the samsung television.
I would recommend this to a friend Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker has good base perfect for the price would definitely recommend
I would recommend this to a friend- Pros mentioned:Sound quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar . Made me realize that the tv sound wasn’t that great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jayk,
Thank you for sharing your feedback on the HW-S50B Soundbar. I am glad to see that you are enjoying your audio experience.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. Offering a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works perfect paired with our Samsung TV.
I would recommend this to a friendIt’s on sale for a reason.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is garbage. It has a hundred pre-installed settings and none of them sound good. I bought this to accompany my new Samsung TV, in order to use the Q-symphony features, but, WOW, was I disappointed. I have returned this and gone back to using my cheap Hisense soundbar. It isn’t great, but it’s better than the “better” Samsung one. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PhillipK,
Thank you for taking the time to provide feedback on your HW-S50B Soundbar. I’m sorry you were not satisfied with your experience.
We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing. The HW-S50B soundbar has many settings to optimize your audio experience and modes, such as Adaptive Sound, DTS Virtual: X, Music, Game and Standard, along with being able to adjust the Treble and Bass via the Tone Control button.
You also have the option to add the compatible SWA-W510 subwoofer and take your audio experience to the next level.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
Samsung Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being an all in one sound bar this one is great for the price.
I would recommend this to a friend- Pros mentioned:Connectivity
Stays connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually stays connected to the tv. Never had to reconnect.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sound bar my new Samsung Qled tv. Great sound to a great tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sylvia,
Thank you for purchasing the new HW-S50B Soundbar and taking the time to leave a review. I'm glad to see that you are enjoying the audio quality the soundbar offers.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Q Symphony provides perfectly synchronized audio from both Samsung TV speakers and soundbar speakers that tracks with each scene for the most harmonious, cinematic experience, whether you are using an HDMI or Optical cable.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Inconvenient switch from TV to soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, the soundbar provides a greater volume range than only the TV at a budget price point. The downside is that when the TV is first powered on, the volume is the TV setting which is much higher than the soundbar setting. As the sound transitions to the soundbar, there is no sound. Once the soundbar is activated, the volume is what it was set at before the TV was turned off.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Soupy,
We appreciate you taking the time to review the Samsung HW-S50B Soundbar.
If available, we recommend using the HDMI connection to your TV.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing.
Please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is great and works well with my TV.
I would recommend this to a friendMEH
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I am a little disappointed in the sound quality of this sound bar. It is all a bit flat and lacks clarity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshJ,
Thank you for taking a moment to review the HW-S50B Samsung Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was for our bedroom for better sound from TV viewing.
I would recommend this to a friend- Cons mentioned:Bass
It ok…for extra volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small sound bar…but dnt really get hear or feel the bass on it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Troi,
Thank you for taking a moment to review the Samsung HW-S50B Soundbar.
Did you know that with the HW-S50B you can optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you are looking for additional bass, beyond what the HW-S60B can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for small spaces in ur home.not recommended for large spaces
I would recommend this to a friend