Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- |
- SKU:
- 6505158
Customer reviews
Rating 4.2 out of 5 stars with 809 reviews
(809 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added this sound bar my new Samsung Qled tv. Great sound to a great tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sylvia,
Thank you for purchasing the new HW-S50B Soundbar and taking the time to leave a review. I'm glad to see that you are enjoying the audio quality the soundbar offers.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Q Symphony provides perfectly synchronized audio from both Samsung TV speakers and soundbar speakers that tracks with each scene for the most harmonious, cinematic experience, whether you are using an HDMI or Optical cable.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Rated 5 out of 5 stars
Samsung Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being an all in one sound bar this one is great for the price.
I would recommend this to a friendRated 3 out of 5 stars
Inconvenient switch from TV to soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected, the soundbar provides a greater volume range than only the TV at a budget price point. The downside is that when the TV is first powered on, the volume is the TV setting which is much higher than the soundbar setting. As the sound transitions to the soundbar, there is no sound. Once the soundbar is activated, the volume is what it was set at before the TV was turned off.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Soupy,
We appreciate you taking the time to review the Samsung HW-S50B Soundbar.
If available, we recommend using the HDMI connection to your TV.
Connecting your soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing.
Please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product quality is great and works well with my TV.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and ease of installation. Reasonably priced.
I would recommend this to a friend Rated 5 out of 5 stars
mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was for our bedroom for better sound from TV viewing.
I would recommend this to a friendRated 5 out of 5 stars
SAMSUNG HW-S50B SOUNDBAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance and price. I did need to purchase an optical cable instead of using the HDMI cable that came with the soundbar.
I would recommend this to a friend- Cons mentioned:Bass
Rated 3 out of 5 stars
It ok…for extra volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice small sound bar…but dnt really get hear or feel the bass on it..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Troi,
Thank you for taking a moment to review the Samsung HW-S50B Soundbar.
Did you know that with the HW-S50B you can optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you are looking for additional bass, beyond what the HW-S60B can provide, consider adding the compatible SWA-W510 Wireless Subwoofer from Samsung to take your audio experience to the next level.
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for small spaces in ur home.not recommended for large spaces
I would recommend this to a friendRated 1 out of 5 stars
It’s on sale for a reason.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is garbage. It has a hundred pre-installed settings and none of them sound good. I bought this to accompany my new Samsung TV, in order to use the Q-symphony features, but, WOW, was I disappointed. I have returned this and gone back to using my cheap Hisense soundbar. It isn’t great, but it’s better than the “better” Samsung one. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PhillipK,
Thank you for taking the time to provide feedback on your HW-S50B Soundbar. I’m sorry you were not satisfied with your experience.
We are always here to help and would have been happy to assist in providing settings adjustments to resolve any issues you were experiencing. The HW-S50B soundbar has many settings to optimize your audio experience and modes, such as Adaptive Sound, DTS Virtual: X, Music, Game and Standard, along with being able to adjust the Treble and Bass via the Tone Control button.
You also have the option to add the compatible SWA-W510 subwoofer and take your audio experience to the next level.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
Rated 3 out of 5 stars
MEH
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I am a little disappointed in the sound quality of this sound bar. It is all a bit flat and lacks clarity.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JoshJ,
Thank you for taking a moment to review the HW-S50B Samsung Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Happy happens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service knowledgeable and friendly also got on sale
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Soundbar
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money the sound bar helped a friend that's hard of hearing .
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bill442,
Thank you for your review of the Samsung HW-S50B soundbar.
You can optimize the HW-S50B soundbars audio experience by using the various sound modes it offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support at at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Setup
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system for the home and porch. Easy to install
I would recommend this to a friend Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed, so my husband could without turning up the volume.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Not Happy with sound at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get sound any different than from the TV itself. The remote does not have any way of telling me how to use the soundbar. The sound uses the Q symphony but the sound is really no different from soundbar than the TV. I was going to return but out of the 15 day return. I even bought additional wireless speakers to connect to it and the sound is minimal.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AvaF,
Thank you for taking a few moments to review the Samsung HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Samsung TV and Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked it up, programmed the TV, and it works fine. I would do it again for sure.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is great! Best Buy is the best. Samsung over every brand !
I would recommend this to a friendRated 2 out of 5 stars
Should work Better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They should be better than what they work for the money I paid for them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RalphT,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
Here are some tips to help improve the sound performance of your soundbar.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
I hope this tip helps improve your sound experience. Should you need further assistance with features, functions, settings, or adjustments, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Samsung soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, best price, very competent sales rep.
I would recommend this to a friend









