Customer Ratings & Reviews
- Model:
- HW-S700D
- SKU:
- 6577566
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the HW-S700D 3.1 Channel S-Series Soundbar for its awesome sound quality and compact size, making it a stylish addition to any room. Users also appreciate its ease of use and the nice bass it provides. Additional features like Q-Symphony and simple connectivity are also well-received.
This summary was generated by AI based on customer reviews.
Big tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for our new big television and he loves it
I would recommend this to a friendPerfect to use with frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Fits perfectly on mantel to use with frame TV
I would recommend this to a friendSamsung surround
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Performance was way more than what i expected.
I would recommend this to a friendGreat system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system! Honestly who helped us out was even better we don’t know much about this… but took time to show us! Great all the way around
I would recommend this to a friendGreat service & personable people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, professional & personable. Everyone was very informed on the products and great at explaining. Trevor was fantastic!
I would recommend this to a friendDecent product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a open box from best buy. The system works, i have a dolby tv and i used Netflix, that has dolby vision on movies. My problem with the system for the price that I paid. I believed that itbthe soundbar should be louder. I have an old samsung sound bar and it 2x louder. Im at lvl 50 on the volume and i can barely hear it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JoseG,
We appreciate you taking a few moments to review the Samsung HW-S700D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product made our tv watching much more enjoyable
I would recommend this to a friendCinema Experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical when the floor associate recommended the system. So far, I am satisfied with the purchase.
I would recommend this to a friendSoundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son bought this and was very happy about it! Would definitely recommend
I would recommend this to a friendMichael Review of SoundBar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the price. The Geek Squad reps, Eric and RJ, assisted in getting it going.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far impressed with the product. I’ll have more reviews later.
I would recommend this to a friendGood speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker, just not too much bass compared to other speakers.
I would recommend this to a friendIt is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would have more base than what is delivered, will still keep the item though.
I would recommend this to a friendDefinitely doesn’t sound great for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI cable is way too short and one end (plugging into the soundbar is actually USB). The other issue is that I use the Q-Symphone wired but every time I turn on my TV, it says “network disconnected” unless I opt for wireless Q-Symphony. LOL nope. My paired homepods sound better for TV output than this $500 soundbar. It is going back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .mguzman,
We appreciate you taking a moment to review the Samsung HW-700D.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
If not connected to the internet, you can download it onto a USB device, and then upload it to your soundbar - no wireless connection required. Connect the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper left corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If your soundbar fails to update or is experiencing problems, please contact Samsung Customer Support Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
great job !
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service! they answered all of our qustions and did a great job!
I would recommend this to a friendSatisfied with product and service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine picture with deep colors. Pleased with the installation and service
I would recommend this to a friendDecent for added sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to add if you have a tv only. Doesn’t have much if any surround effects. Comes with no directions.
I would recommend this to a frienddoes not support Dolby Atmos or Q Symphony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently purchased a 65 inch Samsung OLED and at the time of purchase the agent told me that this was a great sound bar that it supported Dolby Atmos and Q Symphony. At the time of insulation, the installers asked me why I purchased the sound bar. I said it was highly recommended. He said this is the wrong sound bar for this TV he says first of all it’s too small and second of all it does not support Dolby Atmos and Q Symphony. after the installation, the tech showed me the settings for Dolby, Atmos and Q Symphony, and unfortunately, this sound bar does not support true Dolby Atmos true Dolby Atmos requires top firing speakers which this board does not have. Samsung says that it supports a type of Dolby Atmos, which is a Samsung Kodak, which basically is software that sort of integrates the sound from the TV and the sound bar, but that is not true Dolby Atmos. True Dolby Atmos comes from top firing speakers and the sound bar and TV interacts with those sounds together coming from different speakers. This sound bar also sounds horrible. It sounds very tinney surround sound. Sounds like the speakers are inside a soda can it’s not very good. The subwoofer is cheap and pathetic. If you’re on a budget then maybe this would be OK but if you’re spending thousands on the TV, this is not the sound bar for you !!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Airjockey,
Thank you for taking a few moments to review the Samsung HW-S700D Soundbar.
This soundbar does support Dolby Atmos as well as Q-Symphony when paired with a Samsung TV that also has the Q-Symphony feature.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
S700d
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound bar. Took some dialing in for my taste.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JamesF,
Thank you for taking a moment to review Samsung's HW-S700D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD, and SpaceFit Sound Pro. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Blackmail. Paid for item, over two weeks no item!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABSOLUTELY RIDICULOUS! Placed order in store 12/12/24. It is December 30th no sound barm no info. all OUTSOURCED Customer Service - people cannot speak English or communicate properly. Spoke to Supervisor on 12/26/24 was supposed to get back to us with an answer. Today still no answer, they refuse to CANCEL the order and STILL no sound bar that WE PAID FOR!!!! What kind of Mickey Mouse company is Best Buy???
No, I would not recommend this to a friendBrand response from Samsung
Posted .KeithC,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your HW-S700D once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions