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Customer reviews

Rating 4.4 out of 5 stars with 206 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 29 reviews
  • Rated 4 out of 5 stars

    Great Sound and Low Profile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a soundbar so we could hear conversations on shows and movies. My wife also said it must be a white soundbar, which of course limits our options some. Enter this soundbar, which conveniently fit in the tight space between my Samsung Frame TV and my mantle, without having to adjust the height of the TV mount, which I call a win! The soundbar itself is great, clear sound and great bass for movies or music. Paired with the Samsung Smart Things app, you have full customization and some cool options like voice amplifier and night mode. The soundbar works through HDMI eARC and also can be controlled by your TV or Chromecast remote, which is great because who wants 3+ remotes?? The only reason this isn't a 5* is because of Best Buy. I ordered two in Open Box Excellent condition, and one came missing a cable and the mounting hardware, and the other came pretty visibly damaged (the soundbar, sub, and wires all had damage). I returned the busted up one, and will make due without a second for now. Of course, best buy customer service and returns are great, so they took it back without a fuss. But neither of the items I purchased were anywhere near 'open box excellent ' condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimalist & Compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for those who want a minimalist , slim, wall mounted setup. Good and fair sound for a small room and/or apartment. Has wireless/wifi capability without the use of hdmi e-arc or bluetooth. The con is the hdmi to micro hdmi cable, which is weak and easy to break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product; however, it could be a little louder and have on screen adjustments...also the micro HDMI cable is very short and had to buy a longer one separately.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello EddieY,

      Thank you for sharing your experiences with the HW-S801B Soundbar. I am sorry to see that you are not fully satisfied with your purchase.

      So you are aware, the HW-S801B Soundbar features the ability to connect with SmartThings. This will allow you to adjust all of the settings of your Soundbar right from your smart device, either iOS or Android.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Best speaker for small living room or bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a small speaker but sounds great with Q-symphony. If you are using Samsung TV, it pairs smoothly. Woofer is wireless and you can place it anywhere in the room. Best speaker for small living room or bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a 5 star if the hdmi cable was not an hdmi mini to hdmi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It pretty amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar it has definitely changed the quality of our viewing pleasure. It’s also super sleek and minimalistic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung soundbar hw-s800B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound quality although didnt care for the subwoofer design or the remote often design isnt big to me this time it was. Research specifications before buying to make sure its a correct fit for your needs. With samsung it seems less about price and more about specifications which easily is undernoticed. Many think higher price it must be better. I can not say in my experiences with Samsung that in case it would be factual. Theres the hw-s800B for 899 with 3.1 and hw-q800b for 999 with 5.1 and hw-q750b with 5.1 with rear speakers included. Again price is deceiving at times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds really good. Crystal clear. Sounds really good with video games and movies. The only thing I don't like is there is no display on the when you turn up yhe volume or make adjustment for the or the treble. All you get is a weird AI voice that speaks really fast. Other than that it is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my previous soundbar with this one and I can literally feel the bass when watching a movie or listening to music. The only downside is there’s no display on the bar, and I don’t care for it speaking which selection I make, I like having a display. But the sound quality trumps not having it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RajnbowBrite,

      Thank you for sharing your thoughts regarding the HW-S801B Soundbar. I am sorry to see that you are not 100% satisfied with your purchase.

      Using an iPhone or Android device, you can download the SmartThings app. This will allow you to connect your Soundbar using Wi-Fi, and then control your Soundbar using your smart device. Everything from the volume, settings and even channel levels can be adjusted using SmartThings right from your pocket.

      I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a bundle with 75” Neo QLED TV. This Soundbar was the only one small enough to fit under the bottom of the TV as my shelf depth is limited. My original intention was to buy Sonos but the price of the Samsung included a Sub, and fit the limited space. The Samsung is not as robust as the Sonus but is a good product on its own merit

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MartyC,

      Thank you for purchasing the new HW-S800B Soundbar and taking the time to leave a detailed review.

      There are a few ways you can adjust your soundbar to improve your overall audio experience.

      When you connect your Soundbar to Wi-Fi, it will give you the ability to use SmartThings to adjust and control your entire soundbar. You will be able to adjust all settings including changing the different sound modes, bass and treble levels, and adjust the 7 band equalizer.

      If you are wanting to use your remote, you are able to have the same level of control. Pressing the SOUND MODE button will change the desired audio modes: Surround, Game, Standard, Adaptive Sound and DTS Virtual:X (in that order).

      Press and hold the SOUND CONTROL button for about 5 seconds which will allow you to adjust the 7 band equalizer between -6 to +6.

      To upgrade your sound stage, upgrade with the SWA-9500S Wireless Rear Speakers. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and fewer messy wires.

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Good sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound bar. What i like about it is that it is small and fits on the wall right under the TV. Sound also automatically adjusts fos higher volume commercials compared to the show or movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a mix review, firstly i wanted this item web site showed that I cam pick up the item, wen to Norwalk and I have been told item is not more available. Then I booked 4 more locations until mid night and every time my request was approved and later declined. Finally Next day same Norwalk location Item was avaiable. Staff was not at all helpful and online help was useless. I didnt get remote with item and there was no support. however Item was really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my controller but the sounds is pretty good im going to add the external speakers to see if that will help fill the bigger living space. Speaking and subwoofer definitely work great alone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this product for around 2yrs. Still working good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't judge this little monster by its size!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality of this device impresses given its compact dimensions and cost. However, a recurring issue that has been somewhat bothersome pertains to the Bluetooth connectivity, which experiences frequent disconnections. It appears that this inconvenience may be linked to the automatic shutdown feature, which, in my opinion, lacks the ability to accurately discern the presence of a signal and regrettably cannot be deactivated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar easy to set up with sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and integration with my flat screen TV. Works well with my smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung-HW-S800B

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! I keep the volume on low as get an get loud and does a good job at the surround sound function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it... good to have. Good sound quality. Can connect bluetooth and music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound bar!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound bar. i love the range and system, sounds like a movie theater effect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed how much sound comes from such a slil Sound bar

    I would recommend this to a friend