Customer Ratings & Reviews
- Model:
- HW-S800D
- SKU:
- 10961906
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Samsung Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THis soundbar has awesome sound. Looks great under a new Frame TV
I would recommend this to a friendMusic to my ears!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Perfect quality and crisp clean finish.
I would recommend this to a friendDAH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim, compact design, space saver and attractive
I would recommend this to a friendSound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and watching movies on this was epic
I would recommend this to a friendNot loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very sleek look, but it’s just not loud enough.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sunshine,
We appreciate you taking a moment to review the Samsung HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
Please know, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV or soundbar. Also, check the cable connection between an external device and the TV or soundbar and then try cable connection again.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound.. picks up every little detail!
I would recommend this to a friendWorth the money???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality but not sure it was worth the money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Trainer413,
Thank you for sharing your review of the HW-S800D Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
easy peasy installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to plug in and make it work and it looks perfectly great on the mahogany furniture
I would recommend this to a friendwow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound to go with the Samsung tv. great, just like in the movies
I would recommend this to a friendSound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds bar, we bought it with our new Samsung TV
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound that comes out if the soundbar is great!
I would recommend this to a friendWay over priced for the sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, I think you’re better off getting an amp and bookshelf speakers or a Sonos Arc Ultra sound bar, coming from both. I wanted to give this a try due to the ultraslim profile going next to aFor the money, I think you’re better off getting a amp and bookshelf speakers or a Sonos sound bar, coming from both I wanted to give this a try due to the ultra slim profile going next to a frame TV. It’s definitely better than the TV sound, but for how much it cost it definitely is not worth the money. You’re better off going with a Sonos arc ultrasound bar alone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello 813TV,
We appreciate you taking a moment to review the Samsung HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Missing parts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When puschased i didn't receive the mounting hardware nor the remote control. But the equipment did sound good one i got it working
I would recommend this to a friendBrand response from Samsung
Posted .Hi JoseM,
We appreciate you sharing your experience; however, we recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
You may also want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have any questions or need help with your HW-S800D once your issue has been resolved, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true 3.1 there is zero center channel I have to keep turning up and down I only gave a 2 because it is small and hides well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Lionsblood,
Thank you for taking a moment to review the Samsung 3.1.2 Channel HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
You can further adjust TREBLE and BASS via the TONE CONTROL button.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
MR,
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SAMSUNG TELEVISION, EXCELLENT SERVICE AND INSTALATION!!!
I would recommend this to a friendJim Waldrop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales support was very knowledgeable and helpful to us.
I would recommend this to a friendVery Clean Look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered quickly with no issues and looks great in my living room
I would recommend this to a friendExcellent installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So impressed with your geek squad. Couldn’t have been more professional
I would recommend this to a friendShould have known
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to having a decent surround sound effect with a low profile but this is not it. It sounds terrible and cheap no matter the settings. Not a quality product. Will switch to Bose.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Girly22,
Thank you for taking a moment to review the HW-S800D Soundbar.
To take full advantage of your new soundbar, download the SmartThings App to your smart device. This will allow you to control your soundbar as you would with the provided remote, but with the added advantage of seeing what changes you make on your device.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: ADAPTIVE SOUND, DTS VIRTUAL:X, MUSIC, GAME, STANDARD. When you press the SOUND MODE button it will change to the different modes in the above order.
To control the volume of the treble or bass press the TONE CONTROL button, and then adjust the volume between -6 to +6 by using the Up/Down buttons on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
Also, you can also add the SWA-9500S Rear Speaker Kit to create a multi-channel system for a true surround sound experience.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
A Lot to Love
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What drew me most to this soundbar was the several features geared towards dialogue, like the adaptive sound and AVA in particular because we watch a lot of TV and movies. Although my current soundbar is outdated and is part of the problem, the dialogue in TV and movies is all over the place more than ever these days. I'll admit, I'm still fairly new and still learning the inner workings of sound systems. I'm not interested in a full surround system so the 3.1 channel soundbars suit me perfectly. What's great about the HW-S800D is it still offers amazing sound quality despite this. While the soundbar itself is incredibly slim and low profile, it clearly doesn't sacrifice on performance. Smaller speakers apparently doesn't automatically mean limited output. What impresses me most is how a 3.1 channel soundbar is able to trick you into thinking the sound is around you. If you happen to look behind you because you think you hear something in the room and it's from the TV, you know it's doing something right. Unlike my previous 3.1 system which you couldn't tell if the subwoofer was even on, you can really hear (and feel?) the difference with this one. As for how it sounds using bluetooth, I was curious so I streamed music from my laptop and it sounded good, but there is a definite lack of highs and lows. This isn't surprising, considering you can't do much about how bluetooth degrades quality. Since Spotify has an app on Roku, I don't think I have any reason to ever use it. Once I tried that and changed the sound mode to DTS Virtual, it sounded amazing. What I like most is how customizable this soundbar is. After choosing the initial preset sound modes, I like being able to adjust or turn off/on the various options to further personalize it as I see fit. I was surprised to see I could even change the individual speaker volume on the center and sides. Our favorite preset so far is the Adaptive Sound. It really does make the dialogue clear and lowers music to an actual respectable level. There were a couple of times where it was confused by the sound in a show for a few seconds (one of them was steam bursting from a pipe) and it leveled all sound but they passed quick. The only thing I think would have been cool is although the presets are great, maybe an option to create your own presets that include your specific selections and changes would had been nice. I was able to test the soundbar out on both a newer TV that supports ARC and an older Samsung TV that doesn't. But please note, since the description only tells you this in a roundabout way, the HW-S800D only has ONE connection, through ARC capable HDMI. BUT, another competitor makes the only adapter of its kind that I could see anywhere that connects an eARC HDMI to the optical port on your TV. It's meant for their brand equipment but it absolutely works for this device (look up "Optical Audio Adapter"). Of course the TV with ARC lets the device really shine. However, minus losing Dolby Atmos and volume control abilities (you'll need a universal remote to control everything in one remote), it still greatly upgraded my sound through optical on the older TV because of the other features of this soundbar. Using the audio adapter is at least a great temporary solution until you upgrade your TV. While the instructions for the remote are great and very clear on how to change settings, I was happy to find connecting the soundbar to the Smartthings app wasn't just for setting up voice assistance or streaming from your phone. You can access and change almost all the settings from there, too. The only one I noticed missing is the ability to change the individual speaker volume. It makes adjusting everything much simpler. Also worth noting, I thought it was nice the remote is rechargeable via your own USB C cord. There's only two things that I I could find that I don't like. One, there is a USB port to plug in a storage device for updates however it's micro USB. I'm not familiar with any micro USB storage devices (let alone have one) and I only have regular USB storage devices so I guess I'll have to purchase something just to update. Secondly, the large speakers on the subwoofer are mostly unprotected which worries me. I'm afraid of someone or something accidentally damaging them. I have two cats which I hope they won't find any urge to dig their claws into them. Otherwise, there is so much great stuff going for the HW-S800D that I'm sure I'll be using it for many years to come.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SillyTurtle,
Thank you for purchasing the HW-S800D Soundbar. I am happy to hear that you are enjoying the unbelievably sleek, low-profile soundbar that delivers high-quality audio in a super slim package – giving you exceptional sound while blending into your room’s décor.
Please know when the Soundbar is connected to the Internet, Auto Update allows software to update automatically even when the Soundbar is turned off. You can also update by using the SmartThings app.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
