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$449.77

Customer reviews

Rating 4.2 out of 5 stars with 2844 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.2 out of 5 stars

  • Cycle Options

    Rating 4.5 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,844 reviews
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washer without too mant annoying bells ans whistles. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable for all items

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woo ok many features to this dishwasher , love the adjustable racks as well as adjustable spikes to accommodate larger items . Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service washing machine has worked amazing i've finally found a good one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good powerful machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine. Best I’ve had in years. It’s powerful. Even in its fast setting it does an amazing job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product other than the dishes don’t dry completely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Would definitely purchase this dishwasher again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is amazing. I love everything about it. Starting with Led light. The stainless steel inside is really nice and overall the dishwasher works perfect. Thank you Samsung.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only if you like to hand-wash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Aug 2022. 6 months in half the dishes were still dirty after a cycle. Tried multiple detergents, same issue. Unless the dishes were pretty much already clean, a load took 2 cycles to get everything clean. Buttons on the panel after the first month just always seemed like you had to really press to get them to register. Figured it was a minor annoyance. It's now Oct 2024 and the panel buttons quit working. Best Buy wants to charge $130 just to diagnose it. We also bought a Samsung wall oven at the same time that after a year doesn't hold temp. Also bought a Samsung fridge at the same time that started making grinding noises this summer. Seriously.... 2 years and they are all acting like they are 20yrs old. I love my Samsung phone, but I don't care if someone is giving away Samsung's highest end home appliances for free - I will NEVER have another one in my house. The cardboard boxes they came in has more longevity and reliability.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your disappointment with your dishwasher and other Samsung appliances not working correctly, Eydis. We are here to help.

      Please refer to the links below to rectify your concerns with your Samsung appliances. Click the hyperlinks and watch the embedded video for tips.

      The dishwasher cycle ends before the dishes are clean:
      https://www.samsung.com/us/support/troubleshoot/TSG10000118/

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10001298/

      Understand the noises coming from your Samsung refrigerator (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshooting/TSG01001032/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147624371, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    The price is not a reflection of the quality.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is a hunk of junk. One star because I have to and because it is as quiet as it says it is. It immediately started to fall apart. The top rack is supposed to be adjustable height, but one side of it will not stay up no matter what. The washer blade falls off several times a week. The tines that separate dishes on the bottom rack are loose and fall over. The racks and materials are cheap and break and bend quickly. I wish I had picked something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JulieJones,

      We appreciate you informing us that your Samsung dishwasher started to fall apart. One side of the top rack will not stay up, the washer blade falls off several times a week, and the racks break and bend quickly. We apologize for the inconvenience and will gladly look into this for you.

      Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
      https://www.samsung.com/us/support/service/warranty/DW80R9950UT/AA

      For reference, you may check the link below for information about the best way to load your Samsung dishwasher.
      https://www.samsung.com/us/support/answer/ANS00062443/

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144873265) to help our team pull up your information.

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Godd Machine. Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good machine and works well. I really like all the different racks and adjustable features.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      So happy to hear that you love your dishwasher and all the features that make life easier. Thank you for selecting Samsung, and welcome to the Samsung family! ^Cat Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent great customer service and Support. I will buy from Best Buy first !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I never knew I always wanted!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher!! Love the color and the very top rack for bottle nipples and kids cup lids! The bottom racks fold in allowing room for bigger items which is very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, we did have a problem with it leaking from the door at first but it got swapped out which was a hassle taking it all back out and putting it. back but its been working fine since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never Buying Samsung Again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 15 months and it just broke. The drain pump is bad and it will be over $500 to replace. Confidently broke a few months after the warranty ended. This isn’t the first bad experience with Samsung appliances. But it will be the last time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung dishwasher is soooo Quiet...Im loving it!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save the headache and just do your own dishes.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this piece of junk zero stars. It worked great for about a year. Then it started would randomly stop halfway through a cycle, blink an error code and refuse to start again. Then it would randomly just start working. Then it started leaking, now if I can get it to run at all, I have to have a towel underneath to protect my floor and cabinets. Then, the door stopped popping open like it was supposed to so if it does run, the dishes are soaking wet because they don't go through the air dry cycle. What's even better is that I purchased Geek Squad protection. The tech has been out 2 times (going on 3 now) and each time said, yeah I see there's an issue but don't know how to fix it and leaves, telling me to "monitor it". The Geek Squad warranty has a lemon policy, but they will only replace if parts have actually been replaced. When the tech that gets sent (same tech every time) is inept and leaves without doing anything, that leaves me in a lurch. So, I spent $800 on a leaky dishwasher that only works when it wants and Best Buy won't do anything about it...great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there coasterjunkie, I understand you are having issues with your Samsung Dishwasher leaking. I understand this is not ideal and very upsetting but I would like to offer some helpful information to ensure you are getting the best performance. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001021/
      If the issue persist, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513).
      Please reference ticket number 1143377384. We thank you for choosing Samsung for your kitchen needs. ^Brad Samsung

  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet this is. Don't even know if it's on. However, the door hinge got messed up within a week, and the doesn't pop open all the way like it use to. A replacement is on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for the price. I could not be happier with mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product Highly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dishwasher we have ever had. It was an easy installation and we had a Samsung dishwasher before this one and it still runs great but wanted to upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the rack system. It stinks in there sometimes. Never had an oder from my old washer

    No, I would not recommend this to a friend