Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
Quite and clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes quite and clean. Nothing much to say about dishwashers, other than they are supposed to wash the pots and pans too! So for now, it's doing exactly that.
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went very smooth. Was ready for pick up when I arrived
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet but auto open failed in first 2 months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Dishwasher door not opening. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142586023. We thank you for being a part of the Samsung family. ^Brad
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMAZING DISHWASHER...Highly recommend this. blah blah blah
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet machine. It does a great job cleaning.
I would recommend this to a friendHappy customer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the washer and I am so happy with my purchase.
I would recommend this to a friendSome issues
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’sa great dishwasher but we already had issues with the bottom water bar coming off. Geek squad doesn’t seem to have alot of technicians for Samsung dishwasher repairs. They canceled on me twice because they didn’t have someone available to repair it. I’m thinking that I will go with whirlpool or ge next time.
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great looking dishwasher, but had issues with it, this is my second one after the other one had to be returned, basically if you tus a full cicle the heat senador goes bad and then the hot water won’t work, expensive machine and can’t even run all it’s features
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello BigBoss,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having an issue with your dishwasher as the hot water won't work and can't run all the features. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ if your dishwasher does not dry dishes.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn the best way to load a Samsung dishwasher.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00087943/ on how to reset your Samsung dishwasher. When something goes wrong with your dishwasher, such as an error code or if it's not draining, you may think all that's needed is a good reset.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144374248.
-Noraina
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is super quiet and cleans amazingly.
I would recommend this to a friendHarvey Lay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased now for a kitchen remodel taking place in September 2021. It has the features we were looking for, but we will not have use of it until later.
I would recommend this to a friendQuiet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this dishwasher, it is very quiet, you don’t hear it when it is running, it was a easy install and I am happy with it. Great dishwasher.
I would recommend this to a friendAs touted
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a washer that works well with hard water, this a major improvement
I would recommend this to a friendFantastic Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched a lot about the dishwasher I wanted to buy for my kitchen remodel.. For my budget this was was the best value. When I went to the store to check it out, it met and exceeded all my expectations.
I would recommend this to a friendOnly pretty good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer and the door automatically opening to help with drying has been amazing. My only complaint, and it is a major complaint, is the top rack for the utensils. It has a propeller mechanism above the rack that dispenses water. The propeller is so low that, at times, it hits the top rack as you are trying to close it. I actually have to reach my arm in there and asjust the propeller so that I can close the rack. The propeller is so low that it also hits the utensils and keeps it from spinning. Because of this,, the utensils on the top rack do not get cleaned properly relegating it to being useless. I purchased this dishwasher based on its reviews and that issue has never come up. If I had known this top rack was basically unusable, I would have gone with a different dishwasher. We used the top utensil rack often with our previous dishwasher so it was important to us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I Thank you for your new purchase of our Dishwasher. I have some helpful information for you to get the best performance from your dishwasher with ways to load the dishwasher. See link below:
https://www.samsung.com/us/support/answer/ANS00062443/
Thank you for choosing. ^Brad
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sleek looking. So quiet and washing great. Highly recommend.
I would recommend this to a friendNot Satisfied with BestBuy Sales Department
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaked after 4 years. I did not have the protection plan. I ordered exact same model as it is with my old one as this is a quiet model. Sales depart promised me a discount. I did not get that discount. I wrote a long letter to complain. Nobody responded my complaint letter.
No, I would not recommend this to a friendBrand response from Samsung
Posted .This experience must've been upsetting. Let's help you with the leaks, KorkutOzuyener.
To help diagnose the causes of the water leaks, kindly follow the troubleshooting guide below. There are recommended embedded links; kindly visit them.
The Samsung dishwasher is leaking, or has a leakage error:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
To better assist you regarding the discount, don't hesitate to contact our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Chrystel
Washing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washing machine ever! It only takes about one hour and washes clothes perfectly!
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, very easy to operate.its 50% less noise then my old washer.has vibration And led high lights.
I would recommend this to a friendDishwasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick employees response to needing help.He showed us all options available. He checked for other sale price option with our total tech.
I would recommend this to a friendJunk. Quality issues. Geek Squad horrific, too.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrific appliance! 7 months into the manufacturer warranty, it kept throwing codes. Samsung REFUSED to help us under warranty. Thankfully we purchased an extended warranty. It took Geek Squad 2 1/2 months, 11 visits, and 7 parts to fix this machine including big ticket items like the motor, cable harness, and printed circuit board. To top it off, Geek Squad damaged the front of the Dishwasher during repair and I had to wait longer to get that replaced. During the process, I filed 4 escalations and not a single manager or division decision-maker would call us. Customer service is a nightmare because they are secretaries and only take messages and set appointments. This was a 3 Samsung appliance purchase and we've had repair issues with every item. Not only will we never purchase Samsung again, we will also not patronize Best Buy. We were treated so poorly and not a single person cared. Going 2 1/2 months without an appliance is absolutely NOT acceptable. This was an expensive dishwasher and that didn't matter either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We love hearing from you! Thank you for leaving a review, DarinC.
We appreciate all the observations that you've shared. It is very helpful for us to improve our products and services.
We like to inquire further about your concern with your appliance.
If you could please reach out to us directly on the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145146342), which will help our team pull up your information.
Thank you for choosing Samsung and have a great day!
^Rainly