Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
HUGE MISTAKE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this at all. Barely lasted a year. Read the reviews from other stores on this product. Dishwasher leaked all over my floor and never really cleaned the dishes. The service from Samsung is horrible. Did nothing to help and blamed the dishwasher leaking on the install. It was installed by a Top notch plumber and this product seems to have this issue all the time. Maybe everyone is just installing them incorrectly, or maybe the product is inferior. I have been a life long Samsung enthusiast but after this and after seeing how terrible the service is I'll be buying a different name brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inspire you to enjoy washing the dishes, Dyson. Let's go ahead and help you with your dishwasher.
We suggest referring to the resources below for guidance on addressing a leaking dishwasher while not cleaning the dishes.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Food particles on dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147037890, to help our team pull up your information when you message us.
Have a great day.
-John
happy in the kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. love the features and is it ouiet. Giving Samsung an A on this dishwasher,dishes are clean and dry !
I would recommend this to a friendSoft close
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have sensitive ears so the soft close glass lid is a life changer.
I would recommend this to a friendVery Disappointed with this dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dishwasher September 2019, worked great for a while until it didn’t. Top (extra third rack) is stuck & won’t open, the dishwasher doesn’t dry dishes unless you have the sanitize option always on, the water wall bar constantly falls off, & gets stuck where it prevents the door from closing, & the dishwasher sometimes runs without water actually being distributed inside it, so you open it to find it bone dry & dishes still dirty & soap still sitting in it. I have always been happy with everything I’ve ever bought from Best Buy. This is junk compared to the previous Samsung dishwasher we had. We are very disappointed. Thank goodness it’s still under manufacture warranty & that we also purchased a protection plan with Best Buy Geek Squad. We called, they ordered parts & scheduled their guy to come out, he gets here the day of the appointment only to find that all the parts he needs weren’t here so he had to order them himself & reschedule the repair. If I a could get a new dishwasher I would, it’s a shame to have this happen & we haven’t even had this dishwasher for a year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your Samsung Dishwasher. I am glad that a service technician was quickly able to jump on the job to get your issue resolved. We thank you for being a part of the Samsung family. ^Brad
Works exactly as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Samsung has never let me down and in the short time I’ve had this, still hasn’t.
I would recommend this to a friendexcellent dishwasher
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.our family loves this dishwasher, however, the upper tray is kind of useless and limits the space, so we can't fit larger plates
I would recommend this to a friendNa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service at Best Buy. Will recommend anytime.
I would recommend this to a friendExcellent dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little expensive but worth it. It is so quiet that you think it is not cleaning. Dishes are quite dry and very clean.
I would recommend this to a friendGreat Dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher quite gets dishes clean! Works great
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher quite and cleans really good. Replaced my previous Samsung with this because of quite cycles
I would recommend this to a friendBrand response from Samsung
Posted .Hi Vitulika! We understand that this unit is meeting your expectations and we couldn't be happier for you . Thank you for your continued support and for choosing Samsung. ^Nic
Cleans like no other.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sparkling clean glasses and plates. Don't let this product pass you by. Cleans better than any other machine I have owned.
I would recommend this to a friendOpened It And It Was Banged Up. No Replacement...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher came dented and banged up in multiple places...I ordered it for a new home I was building so it sat in the garage for a few weeks before we opened it. When we opened it, it looked like it had been beat to death with a bat...unfortunately by that time it was too late to return (outside 15 days from delivery date), even though we had just unwrapped the thing...Best Buy would not take it back and did not send a replacement. Very disappointed. Hope it works and doesn't leak when when we cut it on...
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144745161
Have a great day.
Melardo
Great for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice for the price. The color is a light but works in my kitchen. So happy it fingerprints resistant
I would recommend this to a friendExcellent dishwasher I just love how the black sta
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher I just love how the black stainless steel looks in my house with the hardwood floors beautiful
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it has the top for silverware. I like that it doesn’t spin, but moves back and forth
I would recommend this to a friendMs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, easy to use , very convenient piece. Provides quality wash. Could be more suitable for big size items.
I would recommend this to a friendKnow how to fix this dishwasher before buying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few problems with draining at first had to directly now the linear piece has come loose. Don’t get me wrong I like the dishwasher, just not sure it requires this much self service within a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fetz! We are sorry to hear that your unit was in need of repair. However, we are happy the unit is working as designed.
If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143868267
Facebook Messenger: http://m.me/samsungsupport or
Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for being the best part of Samsung. ^Nic
excellent dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent dish washer, especially when you're washing heavy soiled pots and pans. Plus its very very quiet.
I would recommend this to a friendNew Dishwasher
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this dishwasher. It’s replacing a 10 year old Bosch. I’m hoping for the same life or more.
I would recommend this to a friendBest ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best dishwasher I’ve ever owned. My husband and I are house flippers and this is the best look and use we’ve experienced.
I would recommend this to a friend