Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
Nightmare!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dishwasher a month when we noticed water seeping up from our flooring- dishwasher has been leaking from the bottom right of the door, ruined all our flooring. Samsung sent a technician out 4 times- last time he was here samsung told him to close the ticket and someone would be in touch with me in 24-48 hours. Never heard from anyone. I have called about 15 times always same thing- someone will get ahold of you in 24-48 hours. Still waiting…..3 months later. So not buy! Horrible customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Karlihall,
We truly understand how you feel regarding your dishwasher. We are here to assist you with it.
We recommend checking the resources below for steps to take when the dishwasher is leaking. Please click on the embedded words for more details.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147207025), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Noise level
Stick to a spinner
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is awesome and quiet - but not happy with the reliability on the linear wash. Had it worked on and the parts replaced, getting a new Nonlinear wash that is a little louder next.
No, I would not recommend this to a friend - Cons mentioned:Reliability
Waste of money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s about a year since we purchased this product. Issues - does not do the job, even small stains don’t clear. I soap and rinse before I put them, If I miss a stain it remains - the front under the buttons has 3 cracks and I use it pretty gently go figure - the spoon upper tray does not open all the way, tried to fix it does not work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Samy11! We'd like to see what we can do to further assist you with these concerns. Please reference ticket number 1142527914, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Samsung Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we got this dishwasher. Wife enjoying it a lot.
I would recommend this to a friendBrand response from Samsung
Posted .HEllO OLED! Thank you for your positive feedback and choosing Samsung. ^Nic
Not Easy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions are not easy to follow for tech morons like us. Our old dishwasher, fill the dishwasher, add detergent, close select(only 3 options) and start!! This has to be balanced, rotors not blocked, dirtiest in a certain area, push this push that don't push this and that. OMG!! I wish I could get rid of it!!
No, I would not recommend this to a friendSmaller inside
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much smaller inside than I thought and does not clean as well as our old dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianS,
Let us help you improve the cleaning performance of your Dishwasher.
Below are steps to help you properly wash the dishes. Also, please click on the hyperlinks for further help.
Dishes are not clean after dishwasher cycle.
https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145941705 to help our team pull up your information.
Have a great day.
^Aloe
So quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every Penny to have geek squad install Our stuff!
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher. Very satisfied with this purchase and would recommend.
I would recommend this to a friendGreat dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome and price was great I would recommend buying it
I would recommend this to a friendNew appliances look great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy to have our new modern appliances and look forward ti using them
I would recommend this to a friendDishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the smartest purchase ever quit clean overall very happy
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great item, I am loving the item very much!!!
I would recommend this to a friendBrand response from Samsung
Posted .HI Sabby! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery & set up! Beautiful range! Works great!
I would recommend this to a friendClean dishes at the touch of a single button
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the great things about this DW is the short cycle for dishes that are not too dirty
I would recommend this to a friendDishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice dishwasher, has a nice blue light. I would recommend this.
I would recommend this to a friendelagent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.elegant and classy ... very modern looking with great features
I would recommend this to a friendBeautiful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher love that i can control it from my phone
I would recommend this to a friendsamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so quite you can't tell it's running looks as good as it washes
I would recommend this to a friendEasy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it gives you a different options how long you want to wash the dishes
I would recommend this to a friendBroke after 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after only 2 years. First, the detergent door quit opening. Now, it keeps tripping the breaker on the gfci outlet. Repair tech said either take the gfci out of the kitchen or replace the dishwasher. It was never very good at cleaning dishes anyway.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We aim to ensure your dishwasher always functions at its best, Michael. Let's help you.
We recommend following the resources below to rectify your dishwasher's concerns. Please browse the hyperlink and watch the embedded video (See hyperlink "load your dishwasher") for tips.
Detergent does not dispense or dissolve in the Samsung dishwasher (See Step 4: Check for obstructions):
https://www.samsung.com/us/support/troubleshooting/TSG01000970/
Dishwasher cycle ends before dishes are clean:
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number, 1149908862, to help our team locate your information when you message us.
Have a great day.
-John