Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
ERROR PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always stop and says PC. Very frustrating. I feel like I wasted mondy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand how frustrating it can be to not have a consistently working dishwasher. Let us help.
Here is a link for troubleshooting steps for your dishwasher that is displaying an error code; kindly choose the one that matches and click the embedded words.
Samsung dishwasher is displaying an error code.
https://www.samsung.com/us/support/troubleshoot/TSG10004499/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149125561) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was simple and the warehouse pickup was easy.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good, luck nice, ease to clean, nice color, exselent wash
I would recommend this to a friendIt’s a very good dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very quite, and so far very reliable. Works great for the family
I would recommend this to a friendGreat dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and style of this dishwasher. The silverware drawer is great.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to hear that you've found the perfect dishwasher for your household. ^Lo
Woe is me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, let's just say this is our third dishwasher. Over the past three years, each of the Samsung dishwashers failed in the first year. Samsung does not have an authorized service center near us, so they have replaced the unit each time. I have heard the third time is a charm, but also heard 3 strikes and your OUT. We will see in 5 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Sniperworm, I would like to say congratulations on your new Samsung Dishwasher and thank you for taking the time to post your review. I apologize for any inconvenience but glad to see that the issue was resolved. We thank you for choosing Samsung in your home. ^Brad
Awesome dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool dishwasher, the top shelf makes cleaning the utensils easy too.
I would recommend this to a friendDishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the set back on March. Would recommended to everyone.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. No issues so far. Time will tell. Recommend
I would recommend this to a friendBad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No customer support. You. Any walk into a Best Buy or call them. Everything is out of country. They need to go to whatever country and are farming out their call centers to and do business there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Very quite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher is beautiful. Operates very quite. Very easy to operate.
I would recommend this to a friendOne in a million
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love of Samsung products. Everyone should buy them for their own home.
I would recommend this to a friendBeautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it works beautifully and is as described.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ExcellentExcellentExcellentExcellentExcellent
I would recommend this to a friendStay Away
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied. This comes with a premium price tag and delivers mediocre performance. The door pops open automatically when it’s done to allow the steam to escape while drying. This is billed as a “feature” but is really just a pain in the butt. All it does is allow steam to attack the underside of your countertop causing it to swell and crack. The third Top rack” is completely useless. There’s no room to place anything larger than a spoon or other utensil and what’s worse is that you can’t put anything like a tall glass on the middle shelf without it interfering with the top shelf. I finally removed the top rack just to be able to load the middle rack. Basically removing a piece that I paid extra for. Lastly the cleaning performance is average to poor. I had better results from a low end GE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your Samsung Dishwasher. I have located some helpful information to make sure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Thank you for choosing Samsung. ^Brad
Leaks Leaks Leaks!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like it would be a nice dishwasher however after about 4 months of owning it, it started to leak in both sides of the front of the door. I have called Samsung out to repair it, they ended up giving me a whole new door, and yet again it started to happen again. This device was installed professionally by Best Buy installer so it's not a install situation. It randomly happens, now the device gives LC errors which apparently mean water leak. I will be trying to exchange it at the store due to very poor performance for a device not even a year old. I recommend to stay away from this device, unless you want to risk issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Luke! We are sorry to hear that your unit is leaking even after having the door replaced. Please know that we are here to help by providing a link that will help rectify your concern. (http://www.samsung.com/us/support/troubleshooting/TSG01001021/)
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143821989
Thank you for choosing Samsung. ^Nic
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size and color were what I expected. It was easy to install.
I would recommend this to a friendNot worth the investment
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but the customer service team is not to part. If for some reason your dishwasher breaks expect months prior to it being fixed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, CrisM, for sharing your experience with us. Samsung appreciates your patience during this difficult time. We certainly hope you'll be able to continue enjoying your dishwasher for a very long time. ^Jecca
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive, even though the product is excellent
I would recommend this to a friendGlad I purchased this model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been installed for a few weeks and so-far-so-good!!
I would recommend this to a friend