Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
New Tech Appliances Suck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better off washing your clothes with rocks down by the river.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We would like to know how we can best assist you with your washer and would like to discuss it further with you.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages When you message us,
Please provide us with this reference number (1145830839) to help our team pull up your information.
Have a great day,
-Ernest-
QWERTY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away of Samsung appliances! Very bad product.
No, I would not recommend this to a friendCleans great. Super quiet. Does not last!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher in September of 2019. December of 2022 I'm buying another unit. It worked great for two years, then the motor for the waterfall arm went out. I'm a maintenance guy so I was able to replace that myself for $75. If I had a tech come out it would have been $300+. A few months later the water pump went out. Again I replaced it. Then the waterwall motor went out again. It is a bad design. Samsung makes great phones and TVs but I will never buy another one of their appliances. My microwave quit after 13 months. The ice maker in my refrigerator only works half the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mike,
We want to learn more about what happened to your appliance and will be glad to look into this for you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
For reference, I shared these links/videos about your Samsung microwave and refrigerator:
Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working
Ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Ice maker is not working properly: https://www.youtube.com/watch?v=rArwTN_yhCc
When you message us, give them this number (1145291638), which will help our team pull up your information.
Have a great day.
Melardo
Not work the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this brand new in April 2019. As of November 2022 this product doesn’t start most of the time. I have to reset the breaker or unplug the unit and plug it back in and it only works sometimes. I have recently read this is a common problem with this unit
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to be satisfied with how your Samsung dishwasher runs, EricM.
Here is a link to "Samsung dishwasher does not turn on": https://www.samsung.com/us/support/troubleshooting/TSG01001914/
I also shared this link about "Samsung dishwasher does not start or fill with water": https://www.samsung.com/us/support/troubleshooting/TSG01000965/
You may also refer to this link about "How to reset your Samsung dishwasher": https://www.samsung.com/us/support/answer/ANS00087943/
Dishwasher won't start a cycle: https://www.youtube.com/watch?v=CCin9FqQ3xI
The below link is the user manual for your model. Turn the page 46 (Troubleshooting - Will not start) for reference: https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145261042), which will help our team pull up your information.
Have a great day.
Melardo