Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the top row for silverware, bottom row is big enough for pots and pans.
I would recommend this to a friendGreat dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased another one for our new home we loved the first one we had so much.
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is amazing. Easy to use and a great energy saver
I would recommend this to a friendBrand response from Samsung
Posted .Hello there! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic
Dishwasher with wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best dishwasher with WiFi leaves my dishes very clean very proud of my dishwasher
I would recommend this to a friendThis dishwasher is amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher! It’s super quiet and looks beautiful in our kitchen.
I would recommend this to a friendGreat Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher. The only negative, there should be a dry option.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher,very quite. Have lots of cycle
I would recommend this to a friendDishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Samsung products. We loved our dishwasher.it easy to use.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bennie! Thank you for your positive feedback and choosing Samsung. ^Nic
Samsung dishwasher.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely quiet. Can hardly heat it running. Great features.
I would recommend this to a friendSamsung Dish Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon installation we had a problem with a Leak Code coming up. The store manager, Lori, and the Geek Squad tech helped resolve the issue and the appliance has been functioning as it should since then. We are pleased with the functionality of the appliance and the service we received from the store and the Geek Squad.
I would recommend this to a friendBroken in about 30 days.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this dishwasher on Oct 6th. Installed on Oct 8th, broken by November 10th running about one load of dishes a day. Was able to get a repair scheduled for November 24th, and now we have to wait two weeks for parts to come in. The 3rd party repairman said that this is a common problem. Please spare yourself the grief of buying this faulty product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsung! Thank you for your feedback. We are sorry to hear that you're in need of a repair However we are happy to hear you are on your way a working dishwasher.
If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Please use the following ticket number for your reference: 1143919178
Thank you for choosing Samsung. ^Nic
Samsung dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really quiet dishwasher and it works really well
I would recommend this to a friendNew Spray
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new spraying technology. It works great.
I would recommend this to a friendI love my Samsung dishwasher!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher, extremely quiet and efficient
I would recommend this to a friendVery silent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice.. you can't hear any sound. Very silent.
I would recommend this to a friendSilent Run Dishwasher!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher last month and have been happy with the purchase. It silent run (can barely hear it running) is the most appealing feature in this appliance. The 3rd rack comes in handy to keep small items (like ladles etc). After the wash, the door opens up a bit to dry off the dishes - highly energy efficient. I would highly recommend this product.
I would recommend this to a friendSamsung dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Never had a dishwasher you could hear running.
I would recommend this to a friendWorst product I ever bought.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret to inform you that this purchase ranks as the most disappointing experience I've ever had with a product. Being a loyal customer of Samsung, I held high expectations, but this particular item has fallen drastically short. Initially, the installation appeared successful, and the product functioned correctly for the first month. However, it soon began to leak, causing extensive water damage to my brand-new kitchen furniture—a distressing outcome. Upon contacting Best Buy for a potential inspection or exchange, I was met with a discouraging response, citing that my request fell outside their 30-day exchange policy. Subsequently, they insisted on visiting my home three times before even considering an exchange, a process that felt like a deliberate strategy to mislead and delay resolution. Despite promises of an exchange, the outcome was a series of unnecessary repairs—four different components were replaced, none of which were faulty. To add insult to injury, it was later suggested by Samsung that the root cause was an issue not disclosed at the point of sale: the floor needed to be leveled to prevent leakage. This critical information was absent from all promotional and instructional material provided. My dealings with Best Buy's repair service have been frustratingly inefficient and unprofessional. On one occasion, a technician, admitting there was little he could do further for the appliance, opted not to attend the scheduled repair, showcasing a lack of professionalism and regard for customer satisfaction. Based on this ordeal, I strongly advise against purchasing this dishwasher and dealing with Best Buy's repair services. Their approach has been nothing short of exasperating, and their inability to offer a satisfactory resolution is unacceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the dishwasher's betterment, JoeG. Let's help you with your dishwasher.
Here are steps to rectify your concerns should your dishwasher leak. For tips, please click the link and hyperlink.
The dishwasher is visibly leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147026849, to help our team pull up your information when you message us.
Have a great day.
-John
Very poor cleaning
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 4 months ago. Looks great, super quiet, super expensive, but does not clean well. I have read the manual twice, tried 4 different soaps and rinse aids, tried adjusting the shelves, loaded dishes multiple ways and tried all settings to no avail. I am really frustrated, disappointing and ready to get this out of my life. Am I overlooking something?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can understand that this has been a frustrating experience. Thank you for taking time to review your product. We are doing our best to improve the quality of our products. I am including a link to a helpful troubleshooting guide to assist you with getting the best cleaning performance (https://bit.ly/3m0EuvS). If you need further assistance, please feel free to reach out to our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143979268) and it will help our team pull up your information. We apologize for any inconvenience this has caused. ^Lena
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quietest dishwasher we have ever owned. Extremely easy to use.
I would recommend this to a friend