Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
Love this dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet when running. Pops open when done, to advise wash is done
I would recommend this to a friendNew dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the quietest dishwasher ever !!!!!!!!!!!!!!!
I would recommend this to a friendGood color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very nice color. The black stainless steel is a must
I would recommend this to a friendvirtually silent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You only hear this machine when it drains. The Bixby feature is cool.
I would recommend this to a friendGreat Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s been perfect, and nothing but amazing.
I would recommend this to a friendOK. Could clean better. wish it had air drying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.meh.... indeed it is very quiet and auto open is great, and good to see the time remaining on the front. However two major gaps: a) it has not impressed us (yet) with how clean it gets dishes and b) there is no option to air dry only (no heated drying) which is an important eco option in many other dishwashers. Unclear if we end up returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello janderson,
Thank you for reaching out and sharing your feedback about your Samsung dishwasher. I understand you're having issues with your dishwasher as it doesn't clean the dishes well and no option to air dry only. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000962/ if your dishes are not clean after using your dishwasher.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001910/ if your dishwasher does not dry your dishes.
Please also see this link https://www.samsung.com/us/support/answer/ANS00062443/ to learn how to load your Samsung dishwasher.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dishwasher.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144568296.
-Noraina
Amazingly Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher and so quiet you don’t even know it is running.
I would recommend this to a friendGorgeous
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black stainless looks so good and love the quiet running cycle
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear that the sleek look of black stainless is a beautiful addition to your home. Thank you for the 5 stars! ^Lo
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our dishwasher quit working and our daughter moved in with a small child so we had to purchase a dishwasher and we have several Samsung appliances so this was a perfect fit
I would recommend this to a friendExcellent quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality quiet functional dishwasher with 5-year warranty
I would recommend this to a friendGreat Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher with tons of features and super quiet.
I would recommend this to a friendLooks awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this in a flip with white kitchen - looks awesome.
I would recommend this to a friendBought again!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Much larger and quieter than expected. In fact, bought another one already for another property!
I would recommend this to a friendSamsung always the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old dishwasher was not good at cleaning and even after the dishes were dirty, seemed like they haven’t been scrubbed well. This dishwasher is a game changer. It does the job in less time and better than I imagine.
I would recommend this to a friendVery quiet operation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good looking and very quiet running machine. Easy to install
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice. I would recommend to my mother. Or a friend
I would recommend this to a friendExtremely quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is so quiet that you can’t even tell it’s on !
I would recommend this to a friendBrand response from Samsung
Posted .It's fantastic to hear that you've found the perfect dishwasher for your household, Jcurl. Thank you for choosing Samsung. ^Lo
good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely quiet. the quietness to the cycles is astounding compared to the Samsung we had prior. only wish is it held more dishes.
I would recommend this to a friendWhat a load of rubbish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could put minus points on this machine I would. First of all the interior is really cheap nasty plastic. Secondly it doesn't wash properly. Especially plastic. Even if you put it on the hottest setting. It also leaked several times and damaged the floor. It is possible that I have a faulty machine or it was installed badly because it comes so highly rated. Quite possibly I just got a dud. It's a shame because it is super quiet and looks nice too. But cheap and nasty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Making sure you have a reliable dishwasher is important in keeping the dishes in your household clean, ElissaC. Let's get the information you need to address your concern with the unit.
The links below will give you advice on what to check when you have a visible leak and how to fix it easily and quickly. Get more information about getting clean dishes after every cycle by checking the hyperlinks and selecting the scenario that best fits your situation.
Dishes are not clean after dishwasher cycle:
https://www.samsung.com/us/support/troubleshooting/TSG01000962/
Samsung dishwasher is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking
Should you need more assistance with the dishwasher, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146907058) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Not A Great Dishwasher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly awful dishwasher. It gives off a musty humid smell when you haven't run it for a day or so. Also, knives can sometimes come out with rust marks. I have had other dishwashers and this never happened. The door doesn't stay flat unless the bottom rack is partially filled with dishes. Sorry I bought this dishwasher. It is quiet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you for sending your review. We sincerely apologize for the inconvenience this has caused you, as your Samsung Dishwasher creates a musty humid odor, knives come out with rust marks, and the door doesn't stay flat when loading dishes. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly click this link for information on why your Samsung Dishwasher Stinks or has a Musty, Mildew Smell:
https://www.samsung.com/us/support/troubleshooting/TSG01001923/
Deep Clean your Samsung Dishwasher:
https://www.samsung.com/us/support/answer/ANS00076793/
Here is a link to the User's Manual for information about maintaining your Samsung Dishwasher on Pages 41-44.
https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA
One (1) year parts and labor
Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only)
Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low)
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144766092
Thank you for choosing Samsung. Have a great day!
^Chrystel