Customer Ratings & Reviews
- Model:
- DW80R9950UT
- SKU:
- 12495829
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.2 out of 5 stars
- Cycle Options
Rating 4.5 out of 5 stars
to a friend
Easy to install works amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher works like a champ easy to install
I would recommend this to a friendSamsung Smart Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very good machine. I recommend it highly
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is brand new I've only had it for a week and a half but so far it's been really awesome, however I am a little nervous because most of the clients experts tell me they have a lot of issues with Samsung and they have issues with the company back in their product unless it's electronic.
I would recommend this to a friend1st use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works exactly as described. So far so good. Very quite
I would recommend this to a friendBrand response from Samsung
Posted .Hey Cleaner1! We're glad the dishwasher is meeting your expectations. ^Jecca
We love it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We just moved into a new house and our dishwasher stopped working shortly after. We bought this, it was shipped fast and installed by their team.
I would recommend this to a friendMy Best Buy Purchase Was A+++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Really Love My Purchase And Customer Service Was A++++☺️Along With My Delivery A++++ The Guy's Were Great I Recommend Best Buy In Deptford N.J To All
I would recommend this to a friendexcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another fine Samsung product. Easy to use and very good looking
I would recommend this to a friendSo quiet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher is very quiet, works great! Enjoying it.
I would recommend this to a friendBrand response from Samsung
Posted .Your dishwashers quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat
New dishwasher Samsung says drain into bucket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher hasn't been installed for a month yet. On the 4th run, it didn't drain. Even though we bought a 5 year warranty, Samsung has to repair the unit for the first year. Yikes!! A repair person was out and saw an error code for the drain on the dishwasher. His idea of fixing it was to disconnect the tube and drain the water into a bucket. The unit ran one time without an error code. As far as he was concerned, unit fixed. He didn't fix the problem at all. It was clear that he just wanted to make the problem ours not Samsung's. I should mention this is a replacement dishwasher and our plumbing is not a problem. Being forced to go through Samsung is the worst. To even get someone to look at it, they insulted my intelligence with various questions all directed at a plugged drain in our house. Asked me to run the water for 30 seconds to see if the water was draining and not leaking under the sink. We've been doing dishes by hand so we would know if the sink was leaking. Tried to blame the problem on a "new disposal." Even though we didn't replace our disposal. So now, dishwasher drains into a bucket - Samsung's solution. If we connect it to our plumbing, we get an intermitted error code saying the drain isn't working. We then have to setup the bucket again. Samsung's solution violates so many building codes. Repair guy just looked at us. Very young and inexperience. He didn't understand building codes. Even all his tools were brand new. As a retired General Contractor, it's appalling. BE AWARE!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .TerryM, we understand how it feels when the dishwasher constantly gets an error code. Let's get this sorted out immediately.
We recommend following the troubleshooting link below to rectify the error codes showing on the dishwasher. Please choose (Drain error 5C, SC, 5E, SE - The dishwasher can't drain.). Also, kindly click on the embedded links for additional help.
The Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/
Should you need more assistance in providing feedback on the service tech visit you had, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147650328) to help our team pull up your information.
Have a great day.
^Camille
Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this item was the best thing i spent my money on. It worked the way i wanted it and customer service was the best
I would recommend this to a friendGreat look and unbelievably quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine and it is so quiet hard to believe it is on.
I would recommend this to a friendBrand response from Samsung
Posted .I'm delighted to hear that you're enjoying this dishwasher. Thank you for being the best part of Samsung. ^Lo
Very quiet dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans dirty dishes to a shine. Very quiet dishwasher.
I would recommend this to a friendExcellent dish washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dishwasher its so easy and very quiet when in use love that it has three rows for all my dishes makes it so much easier
I would recommend this to a friendWater wall failed just outside of warranty period
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. This dishwasher is super quiet which was our highest priority. After a year the bottom sprayer (water wall) routinely gets stuck in the front most position. This leaves the dishes in the bottom basket unwashed. Definitely buy extended warranty if you’re considering this product. Planning to replace it with a dishwasher that has fewer fancy moving parts.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kevin,
We understand how important it is to have a reliable appliance at home. Let us help you with your dishwasher.
Here is a link for troubleshooting steps for your dishwasher that do not fully clean dishes; kindly choose the one that matches and click the embedded words.
Dishwasher cycle ends before dishes are clean.
https://www.samsung.com/us/support/troubleshoot/TSG10000118/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147989700) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it, Washes wonderfully love the set up..................
I would recommend this to a friendWould not recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher looks nice and is very quiet. Unfortunately, this is the worst dishwasher I’ve ever used. No matter how frequently I clean it, it smells. Regardless of the type of detergent I use or the cycle I choose, the performance is sub-par. Dishes have come out moldy on more than one occasion. Dishes are dripping wet when the cycle is complete. The racks are spaced oddly, making it difficult to fit dishes on all racks at one time. If I lower the top rack so that small bowls and drinking glasses fit, plates will not fit on the bottom rack. Absolutely a ridiculous dishwasher. I will be replacing it as soon as I can reasonably afford to do so. I regret purchasing this dishwasher.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there! Thank you for taking the time to leave your feedback. I understand that you have a hard time getting your unit to start and your unit had mold and odor. Please know that we apologize for the inconvenience and we would like to help. Below I have provided two links to help rectify your concern.
(https://www.samsung.com/us/support/troubleshooting/TSG01000965/) and mold concerns (https://www.samsung.com/us/support/troubleshooting/TSG01001923/).
You also stated that your dishes are wet. This link (https://www.samsung.com/us/support/troubleshooting/TSG01001910/) will provide some helpful troubleshooting steps to help get the best drying performance out of your unit.
I hope that you find this information helpful
Thank you for being the best part of Samsung. ^Nic
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job job washing dishes, extremely quiet
I would recommend this to a friendVery nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and gets dishes clean. Wife dows not like the silverware tray on top because she thinks it takes up space from glasses.
I would recommend this to a friendLove this dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed dishwasher was great and it runs well. I love it.
I would recommend this to a friendBrand response from Samsung
Posted .We love to hear that you're loving this dishwasher, CH88DE. Thank you for the 5 Stars! ^Lo
Christmas gift for mom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom for Christmas and she loves it! It’s quite and works great. Plus bestbuy honored there Black Friday price match and it ended up being an even greater value. I love bestbuy costumer service!
I would recommend this to a friend