Customer Ratings & Reviews
- Model:
- DW80R9950UT
- |
- SKU:
- 6329958
Customer reviews
Rating 4.2 out of 5 stars with 2671 reviews
(2,671 customer reviews)Rating by feature
- Cleaning Quality4.4
Rating 4.4 out of 5 stars
- Dry Quality4.2
Rating 4.2 out of 5 stars
- Cycle Options4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the impressively low noise level and excellent cleaning performance of this dishwasher, frequently praising its effective drying feature and the convenience of the third rack. Many appreciate the ease of use and sleek design, while some find the cycle time a bit long and express concerns about the product's long-term reliability. A few customers also mention the higher price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very satisfied
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy of this brand and quality. I recommend this product
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Don’t recommend to buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid 1,000 dollars for this Samsung dishwasher and it filete even dry my dishes
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GilbertR,
We know the inconvenience of dealing with a dishwasher that does not dry the dishes. Let us assist.
We recommend checking the link below for troubleshooting steps when the dishwasher does not dry the dishes. It also includes the links for more information about loading the dishwasher properly and when the unit displays an error code or blinking lights, which we suggest checking too.
Samsung dishwasher does not dry dishes:
https://www.samsung.com/us/support/troubleshooting/TSG01001910/
You may also refer to the user manual for other solutions when the dishes are not dry after a dishwasher cycle. Turn to page 49.
https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf
We have also included links to improve the unit's drying performance, cycle, options, and settings. Please watch the video of the first link from 1:26 until the end.
Improve your dishwasher's drying performance:
https://www.youtube.com/watch?v=bajCw_H-njg
Samsung dishwasher cycles, options, and settings:
https://www.samsung.com/us/support/answer/ANS00084182/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148244007) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dishwasher I strongly recommend this product
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Here’s hoping.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had it installed yet, but love the brand.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd rack is great for knives, cutting board, etc. so far it was a good purchase
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quiet dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of nice features. Top rack for utensils is handy. Also 60 minute speed wash.
I would recommend this to a friendRated 2 out of 5 stars
Had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machines waterwall stopped moving and wouldn't clean lower rack dishes. It would also stop running in the middle of its cycle and drain itself, leaving dirty dishes. Samsung stood behind it under its 6 month warranty and refunded the full purchase price. We are Samsung loyal but purchased a different brand of dishwasher after this flop. 2 stars instead of 1 only because Samsung refunded.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung Dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad we got this dishwasher. Wife enjoying it a lot.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .HEllO OLED! Thank you for your positive feedback and choosing Samsung. ^Nic
Rated 1 out of 5 stars
Had to replace with Bosch after 1 year and a month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several issues: - the water spraying from the bottom keeps popping and when it happens it won’t clear your dishes - when it’s clogged you need an expensive repair (a combination plumber + appliance repair would have been the price of this dishwasher) - the bottom drawer had trouble going in. We needed to use the warranty to get it repaired. - the cleaning is ok but not great. When it got clogged, it was not under warranty. We replaced it with a Bosch dishwasher.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your dishwasher needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day,
-Ernest-
Rated 1 out of 5 stars
Short Life Span, Short warranty, Expensive repair
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Jul 4, 2022, to replace my GE of 10 years after it started to leak. It is now Mar 2, 2024 "18 months" this $900 unit is dead and out of warranty. Spoke with support and the minimal estimate is $300 and could be more depending on what parts. There is no option for a tech to diagnose the issue and let me decide if I would like to fix. Kind of like going to the doctors and getting the bill, you have no idea how much. Maybe I expect too much from appliances these days.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far - have had dishwasher for about 3 weeks. Our dishes are coming out so much cleaner!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
So quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every Penny to have geek squad install Our stuff!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Washer cleans very well also works well with all other Samsung products
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great item, I am loving the item very much!!!
I would recommend this to a friendBrand response from Samsung
Posted .HI Sabby! Congratulations on your new dishwasher and we hope you continue to enjoy your clean dishes. Thank you for choosing Samsung. ^Nic
Rated 5 out of 5 stars
Great dishwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works awesome and price was great I would recommend buying it
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Purchased in Aug. Still not usable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon favorable reviews bought Samsung Linear dishwasher. Del.men said bad water valve and left it in the garage. Hired plumber to install new shut off valve. Immediately called for new install date which was a week later. 4 men from Geek squad installed it. Dishwasher worked 12 loads or so & started leaking and would shut off & 57-to 55 min. to go. Restarts didn't work. Called Samsung and serviceman came out 9-23 and added an update gasket,ran it thru 1 time &said it's good to go. We ran it for 2 different loads & noticed a puddle of water on the floor! I took a short video of dripping. Immediately dried our hardwood floor,& restarted it. Machine shut off @ 57 min. it seemed that the door would not stay closed, restart lasted until 54 min. & quit. Called Unique (Samsung authorized service co.) They couldn't schedule us till Friday 9-27. 2 men came out and said nothing they could do about it! They said it was "improper installation!" The drain was leaking. They took a pict. of floor behind machine and it was wet! We called Best buy and they are scheduled to come out next Tuesday. I hope this will take care of this problem. We wanted to give a great review! But not yet.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery & set up! Beautiful range! Works great!
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dishwasher. Very satisfied with this purchase and would recommend.
This review is from Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the smartest purchase ever quit clean overall very happy
I would recommend this to a friendRated 5 out of 5 stars
New appliances look great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy to have our new modern appliances and look forward ti using them
I would recommend this to a friend
























