Customer Ratings & Reviews
- Model:
- MX-ST50B/ZA
- SKU:
- 12615295
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice nice nice nice nice nice nice nice n
I would recommend this to a friendgreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i loved this product i enjoy it specially when we have occasions we are using it for karaoke and its easy to use.
I would recommend this to a friendDecent mid size speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it if you can get it on sale or with a discount
I would recommend this to a friendIncredable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, great sound all night long at the party.
I would recommend this to a friendGreat speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker not enough volume wish it was lowder but it has decent volume
I would recommend this to a friendBrand response from Samsung
Posted .Hello Andres,
Thank you for sharing your review of the MX-ST50B Sound Tower. Your feedback is greatly appreciated and will be shared with our product team.
You will need to make sure that your device volume is all the way up. The volume of your Sound Tower is separate from that of your device. If your phone for example is set too low, then no matter how loud you make the Sound Tower, it will not produce enough volume on its own.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Sammsung Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommend to buy but the echo is minus side for this speaker. Great product and good price
I would recommend this to a friendBluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I so love my bluetooth speaker box.. with quality sound..
I would recommend this to a friend:)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, good quality and sound great! I recommend it
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described. Very loud and good bass. I would recommend.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best speaker ever, does amazing indoors and out. Im glad I got it
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and wireless Bluetooth excellent from 20+ feet
I would recommend this to a friendSpectacular sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for money, and a spectacular, clear and loud sound
I would recommend this to a friendgood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can carry it out has a deep bass and good soun
I would recommend this to a friendGood speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and the lights is so cute...very nice!!!
I would recommend this to a friendParty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product i am lisent music every days of the week
I would recommend this to a friendWould have been great if could pair with soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this speaker would work amazing and connect with my Samsung tv soundbar but could not get the speaker to work.returned
No, I would not recommend this to a friendBrand response from Samsung
Posted .SGTM,
I’m sorry to hear that your experience with the MX-ST50B Sound Tower did not match your expectations.
When the Sound Tower is connected to a Samsung TV via Bluetooth, it can be controlled using the TV’s user interface. This includes adjusting the volume, muting, and turning the power on or off.
Here are the steps for easy connection with a Samsung TV in “SEARCHING TV” mode:
Press and hold the “Source” button on the remote control or the top panel of the Sound Tower. This action initiates a search for available Samsung TVs.
If the Samsung TV supports easy connection, a connection popup will appear on the TV screen. If the TV has been previously connected to the Sound Tower, it will automatically establish the connection.
If the Sound Tower cannot find any Samsung TV within 5 minutes, it will exit the “SEARCHING TV” mode and switch to “BT PAIRING” mode. However, if any Samsung TV is detected during the search, the Sound Tower will prompt for connection.
Should you ever decide to give Samsung audio products another try and have questions or need or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our Live Chat with an agent, as well as manuals, software, and warranty information, can be found at the “Support” link on our website. Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is decent. Weird enough it is NOT much louder than ST50, specially on battery. Got it open box so I think the price was decent. Full price - not really
I would recommend this to a friendOPEN BOX ‘EXCELLENT CONDITON’ IS FALSE LISTING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item ONLINE as an “OPEN BOX in EXCELLENT CONDITION”. Transaction was completed and I was notified that it was being shipped. Upon arrival, the item was not as described. It was not shipped in the original box, it was only wrapped in bubble wrap and plastic wrap (not box or styrofoam protection), and it was MISSING the owners manual, remote control, and power cord. How is BEST BUY going to falsely describe an item online as being in EXCELLENT CONDITION / GEEK SQUAD CERTIFIED . . . And I don’t even have the factory accessories to see how this unit performs?!? I contacted customer service (I am a TOTAL Member) and was told to take the item to my local store to do one of three things. 1. I couild complete a no questions asked even exchange for the exact same unit 2. I could have that store “supply me” with an owners manual, replacement remote control, and replacement power cord or 3. Return the item for a refund. I went to my local store and was immediately told that it “was not there fault that items were missing” and that they would NOT switch it out for another one, I could contact SAMSUNG directly and purchase a remote and power cord from them (and BEST BUY would not cover the payment for it), or I could just return the item. I was so frustrated that no one would address the issue that the item was not as described and was missing items but yet no one was willing to take ownership and get me the parts needed for the item to work. I never got to power on or test out the unit. The 1 star is not for this speaker / device. I am sure it is a great sounding speaker . . . The 1 star is for the lackluster product description for an open box item, packed and shipped poorly, and zero accountablily and lack of ownership in Best Buy making their wrongs . . . RIGHT. The worst customer service and shopping experience I have ever encountered and I am a Total Membership subscriber that pays an annual subscription for elevated perks. What a joke to anyone purchasing an open box item. If I could give zero stars I would have.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Marcus,
Please know you are leaving a review and 1-star rating for the MX-ST50B, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the MX-ST50B itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Clear sound but not loud enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume is too low, specially when its not plugged in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ivan,
Thank you for sharing your review of the MX-ST50B Sound Tower. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good at a price but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives good output but can be better . Like u will feel that u may need two of them to have desired output.
No, I would not recommend this to a friend