Customer Ratings & Reviews
- Model:
- LS49AG952NNXZA
- |
- SKU:
- 6468857
Customer reviews
Rating 4.2 out of 5 stars with 261 reviews
(261 customer reviews)Rating by feature
- Display Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
- Features4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Odyssey 49” monitor's large screen size, high refresh rate, and HDR capabilities, frequently citing vibrant images and immersive gaming experiences. However, some users reported issues with dead pixels and found the stand to be bulky and somewhat inconvenient. The limited DisplayPort options also drew criticism from some buyers. Despite these drawbacks, many praised the monitor's overall quality and curved display.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good value
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor. Sim race with it and it never crashes on me. Run max graphics
I would recommend this to a friend- Pros mentioned:Resolution
Rated 4 out of 5 stars
Sometimes bigger is better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a huge fan of Samsung 49" ultra-wide monitors. I was an early adopter for their first generation and have purchased 2 others since before this one. This is an equivalent to two 27" monitors side by side without the bezel between. I had been using multiple monitors for years before switching to a single ultra-wide which as the first gen Samsung which had a 3840 x 1080 at 144Hz display. So it's a big improvement with the Neo G9 having 5120 x 1440 resolution at 240Hz. If you are a gamer, first and foremost, the curved screen ratio had been improved from the first gen monitor making a tighter radius with greater peripheral view resulting in a more immersive feel during game play. It also has Freesync and G-Sync which when enabled in the game video options helps prevent what they call screen tearing which results in smoother play. A few things changed from previous Samsung 49" ultra-wide models besides performance, resolution and refresh rate. The inputs went from a DisplayPort and mini DisplayPort and one HDMI to only one DisplayPort and two HDMI ports. If you are only hooking up to a single computer you have the standard options and I suppose with the additional HDMI port it's easier to connect consoles or another computer. I actually use the one DisplayPort from my main home use/gaming rig and one of the HDMI ports hooked up to my work laptop when I do work from home. Using PIP (picture in picture mode) the monitor will allow you to set up side by side displays from two different inputs so basically having two independent 27" monitors. I really like that feature!!!! As for as NITS and all that other good stuff... I don't know anything about that because I'm not a graphics artist or content creator but I imagine true colors and color brightness are a huge attraction as this monitor does deliver. It sports a classy clean look. The gloss white really goes with my home desk setup and white PC case. Yeah, it's a lot of plastic but it's well done. I only experience one issue from time to time. When playing New World and I ALT-TAB to another window to quickly check email the display will come back almost blacked out but a dull image... like looking through a black cloud and you can't make out the image. To correct this I have to unplug the monitor and plug it back in. I think it has something to do with HDR being enabled so I disabled in the game menu and haven't had a problem since. I do understand there were earlier problems with HDR but a firmware patch corrected the issue. I checked and I have the current firmware so for now I can live with HDR off when I play. I've seen mixed reviews on this monitor and I will admit that the price point is pretty high so it's not for everyone. If you are content creator, streamer or graphics artist then you can probably justify the $2500 price tag. For a gaming solution... I'll leave it up to you if you think it's worth it. There are a ton of preformance reviews on Youtube so I didn't delve into all those stats and numbers but attacked this review as a pure gamer. I usually am on the bleeding edge of technology and willing to pay extra for things that I know I will get a lot of use out of. I love this monitor and paired with my new Alder Lake gaming rig with a RTX3080Ti it's an amazing addition to my overall gaming setup. I would have given this 5 stars if the price was say at the $2K or less. But if price is not an issue then I can't recommend this enough.
I would recommend this to a friend Rated 3 out of 5 stars
So-so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly get black screens and unknown reason. Can be outdated drivers or Nvidia doesn’t support dual monitor with this size.
I would recommend this to a friendRated 5 out of 5 stars
Great Image
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this is a great value and in immersive experience
I would recommend this to a friendRated 5 out of 5 stars
Nice Monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor works great when you need that extra viewing area
I would recommend this to a friendRated 5 out of 5 stars
Fantastic / recommended monitor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will admit to having some trepidation in buying this monitor given all the online chatter about quality problems, however my experience (thus far at least) has been absolutely phenomenal - easily the best monitor I have ever owned or seen. Research suggests that quality problems were legit but were associated with monitors built prior in "previous generation" (unclear when that cut-off date was). Would highly recommend provided: 1. You have adequate desk space (and would recommend getting the purpose built ergotron monitor arm 2. You have a sufficiently powerful graphics card that can easily drive such high resolutions across such large real-estate (I have a NVidia RTX 3080 and it is fantastic). don't buy this if you have a low-end card. 3. You use real old software that can't recognize the higher resolution.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor definitely worth it, I stream with my other two monitors and it works beautifully
I would recommend this to a friendRated 5 out of 5 stars
It's excessive but worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is better than anything I've ever used. No contest.
I would recommend this to a friendRated 1 out of 5 stars
WARNING: Samsung does not honor warranty
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has a lot of QC issues so buyer beware. I thought I was fine when I got a good one on my 2nd try (first had lines of dead pixels) but my monitor cracked on its own after 3 months (quick search finds many others with the same issue). It happened while I was sitting in front of it. Samsung refuses to fix it because they claim it is my fault because it is physical damage so I am stuck having to pay for my own repair. I will be buying a different monitor instead and will never buy another Samsung product in my life
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Rated 5 out of 5 stars
monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great screen. i reccomend this screen to anybody looking for great gaming monitor
I would recommend this to a friendRated 3 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hdr is not good I was hoping this monitor was it but was disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Update:
We are sorry to hear about the issues you have been experiencing. Please update your Neo G9 monitor with the latest firmware here:
https://www.samsung.com/us/support/downloads/?model=N0054571.
This update improves HDR performance and SDR brightness. For the best Neo G9 experience, make sure your monitor software is always updated with the latest version.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry for the HDR issues you have encountered with your Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller. Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. -Samsung Monitors
Rated 5 out of 5 stars
Must have.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is amazing. The response time is amazing as well.
I would recommend this to a friendRated 3 out of 5 stars
good, not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this screen, however, the resolution just wasn't high enough and the color did not wow me as I had hoped.
No, I would not recommend this to a friendRated 5 out of 5 stars
Samsung neo g9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with great features for gaming the best
I would recommend this to a friendRated 2 out of 5 stars
Super Awesome Monitor While it Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the monitor working for about 5 days and it was awesome, but then i got a line down the middle with a color shift on each side of the line. Completely kills any immersion the monitor did have and only way around it is if i take it out of 240hz.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Update:
Thank you for your Neo G9 purchase! We are sorry to hear about the issues you have been experiencing. Please update your Neo G9 monitor with the latest firmware here:
https://www.samsung.com/us/support/downloads/?model=N0054571.
This update improves HDR performance and SDR brightness. For the best Neo G9 experience, make sure your monitor software is always updated with the latest version.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry for the image quality you have encountered with your Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller. Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. -Samsung Monitors
Rated 1 out of 5 stars
avoid this Samsung monitor..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like a lot of people here.. I wish I would have listen to the bad reviews.. haha got this at the 1999 price.. man I wish I would have just listened (again have to mention it).. not sure if it's me but Samsung mad this very difficult to set up for console gaming.. I have it on a new Macbook pro 16" M1 Max connected vial USB C to Display port.. no issues... I connected Xbox Series X and Ps5 (of course using HDMI) and if you have it in PIP.. no HDR no 4K nothing... just plain old TV settings... if you set it up to show in the middle of the screen.. on Xbox you will get the green marks but good trying to run 4K 120hz.. it will stay dark... on PS5 HDR will run.. and I believe the 120hz.. but the screen size will not be full... you will have to adjust it to get the full screen and will have black bars (not talking about adjusting from widescreen, that won't work unless you are ok with super stretch).. I am talking abot having it the middle of the screen normal size
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear you had a poor experience with your purchase of the Odyssey Neo G9 monitor. We would love to hear from you:
You can reach Samsung Customer Support at any of the following:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Rated 5 out of 5 stars
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was concerned about spending this much on a monitor, but I feel it was worth it. A splurge for sure…but hey, you can’t take it with ya!
I would recommend this to a friendRated 3 out of 5 stars
Great Display, Lousy Input Selection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For such an expensive monitor, and billed as a "gaming" monitor at that, I was shocked and dismayed to find that this one only had a single DisplayPort input, versus the two that a less-expensive model had, in favor of a pair of HDMI inputs. That said, the colors are phenomenal, and the steeper curve isn't as big an issue as you might think; if you've already used a curved display, this one won't take any getting used to, but if you're coming off a flat display, then you might be in for a period of adjustment. Once I got past the problem with the inputs (remember kids, the devil's in the details!), I learned to love this display, but I'm still sort of dismayed that my GPU has two DP outs, but it feels like I have to downgrade from there back to HDMI. I strongly recommend going with one that has two DP inputs and one HDMI.
No, I would not recommend this to a friendRated 1 out of 5 stars
Expected Awesomeness got an Egg
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor as a Christmas gift for the family. Opened the gift and had Bestbuy Geek Squad install and setup the new computer and monitor. The monitor did not work!
No, I would not recommend this to a friendRated 5 out of 5 stars
Legit Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The small amount of assembly was a breeze and intuitive. The packaging was no joke and made me confident it'd survive the trip home (some serious Styrofoam inside to keep this beast safe). Incredible display does everything it says - vibrant, immersive, responsive. Just make sure you have a desk deep enough to support the size of this goliath-sized monitor so you can sit an appropriate distance away
I would recommend this to a friend

















