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Customer Ratings & Reviews

Your price for this item is $575.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.2 out of 5 stars with 261 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.7 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Odyssey 49” monitor's large screen size, high refresh rate, and HDR capabilities, frequently citing vibrant images and immersive gaming experiences. However, some users reported issues with dead pixels and found the stand to be bulky and somewhat inconvenient. The limited DisplayPort options also drew criticism from some buyers. Despite these drawbacks, many praised the monitor's overall quality and curved display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 261 reviews
  • Rated 5 out of 5 stars

    Beast of a monitor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor so much! I thought it might be to big but it's perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Odyssey G9 Neo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a stunning product. I am very satisfied with the purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 2 monitor set up, it takes up slightly less space than my 2 monitors, but is much heavier. If you’re planning to put the monitor on an arm dont cheap out. It took me a couple hours to get used to the curve, but since then I havent noticed it, highly recommend the Easy Setting Box program for window snapping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming and streaming, couldbt be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Monitor!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic monitor for gaming and productivity. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is amazing using it for work and gaming. Great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to game on my PS5. Great picture and definition. Only negative is it doesn’t come with a built in speaker. If I’m spending 2k the least this monitor should have is a speaker……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best screen EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this screen. It truly is amazing.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mac Studio Monitor.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Monitor for the Mac Studio. I use a display port to Lightning Cable and it works great with a refresh rate of 120hz. I've been using this for over 6 months with no issues. If you can get it on sale, it's a much better value than the Studio Display.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    VERTICAL LINES OF DEAD PIXELS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEAD PIXEL are developing in a vertical line from top to bottom .. I hope this thing is still under warranty....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Servery says best buy is trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So dont get me wrong im not dissing the product becuase i havent actaully been able to use it. I got home with it and took it out of the box and noticed 3 huge spots where it looked like someone just slid their finger across the screen and it had finger prints all over it like it had been touched before by someone else well when i turn it on and plug it up the screen has not 3 but 4 huge cracks in it full of completly dead pixels. 2600$ for absolutely nothing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review on this Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor.

      I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.

      I also recommend you contact Best Buy directly for assistance in correcting the situation.

      If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    No sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a gaming monitor with no sound have to purchase sound adapter

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung 49" Odyssey Neo G9 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 4 out of 5 stars

    Amazing display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a pretty mediocre monitor so this has been a whole new experience

    I would recommend this to a friend
  • Pros mentioned:
    Resolution
    Tech Insider Network Member

    Rated 5 out of 5 stars

    So Much Room for Activities!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that this particular model of monitor has been plagued with poor reviews in the past, but it appears that Samsung has done a lot of work to correct those issues. Mine shipped with the latest firmware and I have not had a single issue with it. No HDR problems, no light bleed and not a single bad pixel. From my experience so far there's no way I can ever go back to a normal dual-monitor set up again! Let me tell you what a pleasure gaming is at full resolution. When I concentrate on the middle of the screen the sides wrap around enough that I start to lose the edges in my peripheral vision. It creates a fully immersive environment and feels a lot like playing in VR. I'm running the G9 Neo from a gaming laptop with a 6GB Nvidia GTX 1060. Even this older card is able to run the desktop at native resolution easily. Most older games that I play also support full native resolution at 30-60fps at medium settings. Even well-optimized newer games like "We Happy Few" are able to run at respectable frame rates. Another favorite on this monitor is racing games like Project Cars. At medium settings the game runs very fluidly and it feels like being in the cockpit of a sports car at high speed. MS Flight Simulator struggles a bit on mt GTX1060 at full resolution but feels very realistic. This monitor also has the ability to work with Nvidia and AMD video cards to correct V-Sync actively. I did notice that without this feature enabled games were tearing a lot when I turned horizontally. Also, do yourself a favor and search YouTube for some 32:9 videos to check out. Those fill the screen completely without black bars and are a real treat to watch. It's not just amazing for playing games though. My work computer is a Dell "Surface Style" tablet running windows. I'm a Project Manager and run meetings on Teams all day. In the past I've had to run three monitors to run Teams full screen, present from Jira and take notes in One Note properly. Here I just span them across the giant widescreen and still have the tablet screen to run something else. Even just normal web surfing is incredible on the big screen. I'm able to have a full size browser window open along with YouTube TV running to the side and MS Your Phone mirroring both screens on my MS Duo phone. There are two HDMI inputs and a Display Port input. You have the ability to show two sources at once, either side by side or as picture in picture. I tried out my Xbox Series S on one input and a Google Chromecast with Google TV on another and had them side by side. I was able to watch TV while playing the Xbox at full resolution! It also worked great as PiP, and you can even change between a couple preset insert picture sizes. It's really hard to swap out cables on the back, so I wouldn't plan on doing it often. Visual quality is out of this world. Colors pop without looking artificial, screen-door effect is non-existent when sitting about 18" back and contrast is amazing. I played games for a couple hours admiring the brightness of the monitor before I went into the setup menus and realized it was only set at 35%. When I set it to 100% things looked even better. Overall brightness is on par with a high-end television. You have a ton of control over local dimming, black levels and lots of other color/contrast/brightness parameters. Menu navigation is done through a 4-way switch on the bottom right of the monitor. It's a little tricky to find as it's set farther back that one would anticipate. There are also two function buttons that can be defined as shortcuts if you want. The stand is easy to assemble and attack. It's pretty sturdy overall but does sway a little side to side if you bump the desk since it's only supported in the middle. It slides up and down to different heights easily. I'm surprised how often I reposition it for different activities, so I'm glad it does it. It also swivels side to side for perfect placement. When you go to put it on your desk I would suggest having someone help so you can each take a side. I disregarded this in the directions and narrowly averted disaster. It's heavy and awkward to move. Trust me, get a buddy to help! There are no speakers, which feels like a bit of a miss on a monitor of this size and price. It seems like there's plenty of room to fit in some passible speakers. There's a headphone output on the back that I have plugged into some active speakers for now. Even an optical output would have been appreciated. I would absolutely recommend this monitor to anyone into gaming, visual arts, music production or even a work from home warrior who deals with multiple apps at the same time. It's a good investment for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing ultra wide monitor!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a must have if you want to get the best production from work and gaming. I recommend waiting for a sale but its a gorgeous screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers dream come true !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my daughter who is extremely picky. I mean extremely picky. And I must say that she loves it. The graphics are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son to use with his gaming system. Really likes the sharpness of the picture. One of his favorite gifts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very tasty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will only tell who the real monster is. All i know is Dank is a Tank. Want this gutta? Dont make me Nu** ugggghhh! Would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Monitor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a monitor for gaming or coding this is it. Great for multi-tasking, and watching movies/playing games in 4k hdr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most immersive monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. 240hz very immersive when it comes to gaming and no annoying bezzles dividing monitors compared to a multimonitor setup.

    I would recommend this to a friend