Customer Ratings & Reviews
- Model:
- LS49AG952NNXZA
- SKU:
- 6468857
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Odyssey 49” monitor's large screen size, high refresh rate, and HDR capabilities, frequently citing vibrant images and immersive gaming experiences. However, some users reported issues with dead pixels and found the stand to be bulky and somewhat inconvenient. The limited DisplayPort options also drew criticism from some buyers. Despite these drawbacks, many praised the monitor's overall quality and curved display.
This summary was generated by AI based on customer reviews.
I love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. It really changes the way you use a monitor. The only disadvantage of this is that there isn't any sound output. You must have a speaker or rely on your PC to produce sound. I would expect something this big to produce sound.
I would recommend this to a friend
Incredible Monitor
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is incredible when it works! Just be sure to check the screen out before the return window ends. My first one came in defective.
I would recommend this to a friendDeeply Flawed Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The primary reason to get this display is for its theoretical HDR support using the Full Array Local Dimming that the screen should be capable of. These primary features either do not work entirely, or do not work with specific sets of hardware of configurations. In my case I am using the screen with an RTX 3090. When the monitor is in SDR mode it is a capable SDR screen, but once you enable HDR everything goes out the window. Colors, of both SDR and HDR content become washed out and the backlight exhibits strange behavior with SDR content. Dark banding along the edges of windows which shifts as they move, mouse cursor that doesn't get any backlight and becomes almost indistinguishable in dark areas. If this was only an SDR screen, then it would be great, and it should also cost at least $1000 dollars less.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Update:
We are sorry to hear about the issues you have been experiencing. Please update your Neo G9 monitor with the latest firmware here:
https://www.samsung.com/us/support/downloads/?model=N0054571.
This update improves HDR performance and SDR brightness. For the best Neo G9 experience, make sure your monitor software is always updated with the latest version.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
I am very sorry for the HDR issues you have encountered with your Samsung - AG900 Series Odyssey Neo G9 49" LED Curved QHD G-SYNC Gaming Monitor. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution. You can reach us via any of the below options: If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Or visit our Samsung website and click on the SUPPORT link in the upper right corner for: • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) • Product Support • Manuals and Downloads • Warranty Info • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates • Samsung Community: A great resource for getting help from Samsung moderators and customers • …and more Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller. Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. -Samsung Monitors
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My model had a defect but the product line is amazing!
I would recommend this to a friendCouldn't be happier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been great for work or gaming. Crisp and bright colors and the size is awesome.
I would recommend this to a friendGood Monitor, just not a long life cycle.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor is great. Takes a little to get used to when using it as an ultra-wide screen. Also has a nice feature to split as two monitors, but it does not seem to have a long life cycle. had the monitor since April 2022 and not even 2 years and the right side of the monitor is showing lines. 5 inches of the right side of the monitor shows no image. I had previous monitors that has lasted 5+ years with no issues and this one already shows issues after only 1 year.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loves this monitor it was perfect If ur thinking of getting one get it!
I would recommend this to a friendBest gaming monitor I've ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the moment i set this monitor up it has outperformed ever expectations i expected from it.
I would recommend this to a friendWide screen gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor for wide screen gaming use. I upgraded from a 34 inch monitor and easily notice the difference. I have had no quality issues with this monitor.
I would recommend this to a friendFlawless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i love it so much i couldnt go back to another monitor
I would recommend this to a friendSamsung Odyssey Neo g9
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor is huge and very high quality, absolutely love it and use it all the time
I would recommend this to a friendSamsung 49 inch Monitor.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Monitor. Ease of Use. Good Quality. I recommend this item.
I would recommend this to a friendAmazing minitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far. Used for gaming with a windows pc
I would recommend this to a friendWhat A View
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is bright and crisp. I am amazed by how dark the blacks. I've had no problems with the HDR performance. Pricey, yes, but it checks all the boxes for me.
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor for work and gaming, high quality and worth for every penny’s
I would recommend this to a friendGreat ultrawide monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with excellent HDR, would recommend!
I would recommend this to a friendMust Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't imagine not having this monitor now. Absolutely love it - gamechanger for workflow.
I would recommend this to a friendGreat picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great. Blacks are black, color accuracy is great. Multitasking is a breeze. No regrets on this. No flickering or anything weird.
I would recommend this to a friendG9 neo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ultrawide monitor and i love it looks great
I would recommend this to a friendGreat Job Bb and SS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing AMAZING and AMAZING.. i love this monitor..
I would recommend this to a friend