Customer Ratings & Reviews
- Model:
- LS28BG702ENXGO
- SKU:
- 6519254
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Odyssey G7 monitor's picture quality, refresh rate, and color accuracy, frequently praising its vibrant visuals and smooth gameplay. Many also appreciate the built-in speakers and smart TV functionality. However, some users reported issues with the display port connection and HDR functionality, suggesting potential improvements in these areas. A few customers also mentioned concerns about the price and occasional flickering.
This summary was generated by AI based on customer reviews.
Display port stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return display port just stopped working read online it is a common problem with this monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Really bad quality control
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The smart monitor features on this are gimmicky and only get in your way if you are trying to use it as a monitor and not a smart TV. Then after 1 month of ownership I got a dead pixel. I was gonna get a refund but Best Buy did not accept it so I sent it in for a repair. 1 month after getting it back from the service it starts flickering randomly so now I have to send it in again. Horrible quality on tese panels.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your purchase. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, X)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
The set up process is a mess
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is piece of junk. Took me 2 hours of trying to set it up by creating accounts, downloading app, following the instructions, etc. and I could not get it to connect to the laptop. Finally found a work around from comments on the internet, an option that was not included in the Samsung instructions, and got the laptop to connect but the screen just constantly flickered in and out. If you want a monitor you can just hook up via an HDMI, this is not what you are looking for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Ehhh its ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good monitor all in all just not as crazy as everyone makes it seem. Deff. Not worth the price
No, I would not recommend this to a friendDON'T BUY THIS MONITOR
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe how this monitor is still available for buying, this should be considered a scam. I used this monitor for 3 WEEKS, and started turning off and on every like, 5 minutes for more than 2 seconds. Also, the display port started glitching without a reason. I asked for a refund but they said they could give me a new one with my warranty an guess what? This one is broken too! I have another DELL monitor 10yo and still works and a Gygabyte monitor that also works. What a scam and also what a scam from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung Odyssey G7 Monitor. We are sorry for the inconveniences you had.
Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
ASUS > Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a gaming monitor did not like It. I prefer my ASUS 27” curved monitor.
No, I would not recommend this to a friendEhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this monitor because BB was having a sale and the speakers on this monitor sounds muffled! Worst speakers on a monitor I experienced by far. The display is ok…. Some pictures look pretty washed out and kinda wish I kept my benQ.
No, I would not recommend this to a friendPretty bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had good potential but had to have it at 2k res 60hz or it would glitch the whole monitor not impressed with Samsung's products had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Connection issues abound.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor had connective issues from the beginning. Wouldn't recognize any input on computer startup be it hdmi or display port. Would sometimes work if the computer and monitor were reatarted at the same time. I returned it and have had no issues with the LG that replaced it.
No, I would not recommend this to a friendNothing but problems..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When playing games on my Xbox, HDR and Freesync have to be turned off or monitor will go black every minute or so for a couple seconds! This monitor can not keep up with 4k on any level..The only way I got this monitor to run games like Halo or Cod, is to play in 1440p which defeats the purpose of buying a high dollar 4k monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
needs repair after 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst monitor ive ever had. i have had nothing but problems with it and it comes with pointless roku knockoff. this is a smart tv not a monitor. after 2 months the screen just stopped working and now i have to mail it to samsung for repair
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Leaves a lot to be desired
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many connectivity issues when connected to HDMI 1, would not recognize inputs about 70% of the time. Blooming is BAD on bright images. Interface is horrible. Would not recommend.
No, I would not recommend this to a friendTerrible QA
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor’s screw inlets to allow for mounting or being put on a stand are not even threaded. Opened up the monitor and couldn’t even use it because the monitor wouldn’t even accept screws.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an absolute overpriced piece of garbage. The displayport doesn’t even work so i could not hook up my pc. I should’ve done more research before I bought it because a lot of other people have had the same problem! Do not buy, it’s not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .e are very sorry for the connectivity issue you have encountered with your Odyssey G7 monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Colors and Graphics Are Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and graphic settings are almost impossible to get correct. Then, when you think its good your change sources, programs or websites and its trash. I spend most of my time trying to get things to look right; at least 8 hours wasted so far. Ive calibrated through Windows and calibrated through the Samsung smart app...still garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
ERROR ERROR resolution error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the first two weeks now get repeated error everytime I use it after a couple of mins: “Monitor mode.not.supported. Resolution not supported. Change the resolution of the external device.” (I would share photo of error but this Best Buy app won’t let me post photos!)
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with your Samsung Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you cant fix it dont put it back on the shelf..
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Overrated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a 4K monitor. Kind of difficult to set up. Seems extremely low end for the price
No, I would not recommend this to a friendNot FreeSync Compatible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy website says that this model is FreeSync and G-sync compatible. It is not. G-sync (nvidia) only. Check the model number on Samsung website.
No, I would not recommend this to a friendMonitor is overpriced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor has issues with display port. When clicking on second monitor it just disconnects. Have tried 2 cables, 1 that came with it, second i bought from amazon, both have the same issues. Second monitor has never disconnected from GPU.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the connectivity issue you have encountered with your G7 monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.