Customer Ratings & Reviews
- Model:
- LS28BG702ENXGO
- SKU:
- 6519254
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Odyssey G7 monitor's picture quality, refresh rate, and color accuracy, frequently praising its vibrant visuals and smooth gameplay. Many also appreciate the built-in speakers and smart TV functionality. However, some users reported issues with the display port connection and HDR functionality, suggesting potential improvements in these areas. A few customers also mentioned concerns about the price and occasional flickering.
This summary was generated by AI based on customer reviews.
THE WORST
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THE WORST PLZ DO NOT BUY IT'S THE WORST MONITER BECAUSE ALL OF THE GAMES RUN 60 FPS DO NOT BUY THIS. IT'S THE WORST AND BREAKS EASLY PLZ DO NOT BUY.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Bad RCA audio port and problems detecting the PC.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The RCA audio port doesn't work. The monitor can't detect my PC's signal after it goes to sleep.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the issues you have encountered with your Odyssey G7 monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Buyer beware open box “excellent condition”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box “excellent condition”. All of the cables were missing, the screen was filthy, and the back of the unit was scratched
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
God forbid it doesnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one they gave me litterally didnt work had to return and trade it in after spending 2 hours on the road and not being believed resulting in an hour long visit then they couldnt even make sure the new one i took worked because they lacked the proper plug ins extremely ridiculous
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Odyssey G7.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for anything relating to customer service issues.
If you ever need assistance with the monitor, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Screen not working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen has went out less then 90 days old. Just wanting a refund
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Very Unhappy With the Monitor
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems with the monitor where the monitor turns off and flickers. Seems like one of the HDMI port on the monitor is not good. Thinking about getting a replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Sad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i really liked this monitor until it started flickering and now the screen is barley even on, only had this monitor for a 1.5 weeks.
No, I would not recommend this to a friendDead pixels / etc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was broken. Sold me dead pixels and skipping brand new. Do NOT recommend
No, I would not recommend this to a friendSpotty software/visuals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the quality you would expect from a samsung panel
No, I would not recommend this to a friendScreen Blacks Out
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product, screen cuts out. Games are completely unplayable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Please buy something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming monitor for everything except gaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Your review was brought to the attention of our Customer Care Center. To properly address your concerns, please reach out to Samsung via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
- Cons mentioned:Display port
I have issues on my Mac Mini M4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been experiencing numerous issues with my monitor paired with my Mac Mini M4. I specifically chose this monitor for my M4 for a high-quality 4K display. However, the monitor frequently flashes on and off. To address this, I had to purchase an ultra-high-speed HDMI 1.4 cable, as the supplied cable was insufficient. Additionally, I've encountered problems with the HDMI ports. The monitor doesn't always work with the first port, and when my computer goes to sleep, the monitor sometimes won't turn back on. I have to unplug either the monitor or the Mac to resolve this, but the issue is less prevalent on HDMI port 2. Another problem is that the monitor randomly powers on and off throughout the day, likely be wearing itself prematurely. Moreover, when connected to a network, the monitor inadvertently turns on my other Apple devices like my Apple TV, and vice versa. This is very frustrating and not Apple-friendly. I believe a software update could potentially resolve these issues, but my system indicates I am already running the latest version, which is disappointing. On a positive note, the monitor worked well with a Dell PC system, although the random power cycling issue persisted when connected to a network. Unexpectedly, I discovered that the monitor has a built-in operating system for watching internet TV and streaming with various apps, along with a remote, which was a pleasant surprise. If used as a standalone streaming device, it performs well, and it also supports Bluetooth, allowing for the integration of Bluetooth speakers. This monitor has many great features, and I really want to love it. I hope future software updates can resolve my issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Would not recommend!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality but for the price there are better options. Monitor was never calibrated out of the box. Took an entire day going through manual and the internet to find the best setting. Standard content is heavily washed out when HDR is enabled. I have never had to switch my monitor modes between HDR and SDR content as many times as I did on this monitor. I wanted to love this monitor, but I just could not. Games were darker then they should have been, video quality was great but only HDR, SDR appeared washed out and cloudy forcing me to yet again change my settings, My older 1440p performed better than this. Worst was the unnecessary startup at the Home screen (netflix, disney apps) etc. My computer and other 2 displays would come on within 26 seconds, this monitor would take a 1min 13 seconds to come on average. Every time you change a setting from HDR to SDR or change other setting, the monitor would go through a 2 min restart. Settings button on the panel are clunky and not that great, however using the remote some how is more responsive. Returning it this weekend
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Power cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are you able to use a different powercord thats not the original ?
I would recommend this to a friendOverpriced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has all the great things you’d want from a 4K monitor but for its price, not worth it. Its brightness is very lacking and it doesn’t even have built in speakers. You can get the same level of performance and better for a much cheaper price.
No, I would not recommend this to a friendHas been a flawless monitor for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchaed last year and used for work and occasional play. Have not had even a slight hiccup with this G7. All around my favorite monitor in this size range.
I would recommend this to a friendDoesn’t Work Reliably
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor panel itself is good, it looks good when playing games the HDR and high refresh rate is nice. But the software for the monitor is awful. I’m using a basic 5 year old monitor as a second monitor to this one and it boots up instantly with the PC, this monitor takes up to a minute of figuring out what it’s doing and sometimes it just will not boot. I’ll have to unplug it and plug it back in. And boy I better hope my computer doesn’t go into sleep mode because this monitor will absolutely not boot back up from sleep. If my PC goes to sleep, I have to hold my power button on the PC and restart it. The worst part is when I buy a $500 Samsung monitor I expect it to work well so I threw my box away and can’t return it. My advice is keep the box and if the monitor acts this way, take it back. This is ridiculous for a product by Samsung and at this price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time I spent this amount of money for a monitor and it has not let me down. had to adjust my eyes because the picture was so crisp compared to my previous monitor.
I would recommend this to a friendLooks great but doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst monitor i've ever purchased. It looks amazing but works 40% of the time. Have constant issues with the screen flicking on and off while gaming and watching movies. I've tried factory resetting it, updating it, changing refresh rates, turning off game mode, new hdmi cables, and nothing has fixed it. This happens on both Xbox and PC. Would be the greatest monitor ever for the price if it worked.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G7 Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Fortnite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen had no idea how much Higher Frames per second would increase my results on Fortnite love it
I would recommend this to a friend