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Customer reviews

Rating 4.7 out of 5 stars with 929 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Odyssey Gaming CRG5 Series monitor highly for its excellent picture quality, impressive refresh rate, and pleasing curvature. Many appreciate the monitor's value for its price and the ease of setup. However, some customers point out the lack of integrated speakers and limitations with the stand's adjustability as drawbacks. The absence of standard mounting holes was also a common criticism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 929 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution but do not like that there was no vertical adjustment for the stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was what I expected to get from the packaging. Works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good monitor for work and games. I recommend it for the home office.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor worked great until this month and stopped displaying anything. Power works just blank screen. Tried multiple known-good deviced, cables, and nothing. Unfortunately I cannot give anything but a 1-star to a monitor that lasted only 1 year.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung [SERIES/MODEL] Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For video games it seems good so far haven’t used it otherwise

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    stick with a standard monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    standard monitor has clear picture if using a laptop

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bright images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, runs smoothly, nicely built, and bright images

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Curv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my 8 year old daughters new desktop computer!

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Bent stand refused customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor was okay but came with a horrible defect for the stand on a screen that Isn't adjustable. I went to get a replacement monitor or even just stand but was denied service due to me having for a few days before having time to finally open it, the monitor itself isn't the worst thing in the world and actually I do enjoy the curve but the stand is horrible and the customer service even worse.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curve makes it better to see and use. All that clerk said it word be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor but there’s no volume at all and I tried everything to fix but couldn’t and didn’t return because I needed it badly , probably won’t recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Odyssey Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 2 out of 5 stars

    Colors are poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a much older Samsung monitor with lower listed contrast ratio that has much deeper black than this new monitor. The remaining colors don't shine nearly as much as much old monitor either. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Randomly goes black

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t get this monitor it will go black randomly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    zepher005

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor seems to be crapping out after 1yr of owning it. When I turn it on, there are lines that appear vertically on the screen. Cant see anything. I will be taking it back to BestBuy today.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Got Unlucky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has hardware issues and the manufacturer wants the price of the monitor to fix it. Probably wont happen to most people but very terrible outcome.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered hardware issues with the Samsung 24" CRG5 Gaming Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 3 out of 5 stars

    Short life span

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor was quite solid; then suddenly 5 months later had red lines running down half my screen. Changed cords, but noticed they remained even when not connected to the PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was good. It was delivered to my house early. The screen it self broke a couple weeks after I bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Got a bad monitor. Hopefully will be exchanged.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a perfectly average monitor. Unfortunately, after only 2 days of use, the screen went bad. I am going to be returning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for only 2 months and now all it does is flash different colors. Not happy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Computer screen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality could be better,but plug and play easy to use would definitely recommend for youth/beginner level

    I would recommend this to a friend