Customer Ratings & Reviews
- Model:
- LC24RG50FQNXZA
- SKU:
- 6395561
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.
This summary was generated by AI based on customer reviews.
Decent Monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent monitor for what I paid for no problems whatsoever
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, high refresh rate for the price. Looks great for gaming
I would recommend this to a friendPray it doesn't break
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You better hope to GOD you never have to send this back to Samsung for repairs. I bought this monitor in March 2021 come end of May/beginning of June 2021 I had to return it because the screen was flickering and then it would not work. It only showed a full red/blue/green/black screen. I get the monitor fixed by the Samsung repair center, but they forgot to return the base screw needed to attached the stand to the actual monitor. It took me several calls to get Samsung to ask the repair center to send the screw to me. They cancelled my ticket twice. Then once I have the screw to attach the monitor I notice the stand clip is broken. The repair center broke the stand and returned it to me broken and without the screw. Needless to say this was not the stand I gave them. It has been a nightmare trying to get a replacement. I have made numerous calls to Samsung and reached out to the repair center and to Samsung through Twitter. I have had my ticket request cancelled twice for the screw and an additional two more times for the stand. I have had this monitor in my apartment without being able to use it for over a month, because of the Samsung and it's repair center. I am done dealing with this and will just freaking buy the stupid stand replacement from their actual Samsung Parts website. Do not get this monitor for reason! Go with another company. When it work it works great, but save yourself the headache and just pick another monitor from a rival. I am regretting getting this Samsung monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jessie,
I am sorry that you have been having an issue with obtaining a replacement stand. Unfortunately, based on your review, we could not troubleshoot your issue and post a definitive solution. We felt it best to converse with you, but we do not have your contact info.
The best way to help resolve your stand concerns is to have you contact us.
Again, you can reach Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
I’m very sorry for the experience you have had so far and look forward to hearing from you.
Samsung Monitors
Title
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor works fine Linda wobbly but overall good but not great
No, I would not recommend this to a friendSamsung gaming monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I purchased this lived up to the money I spent
No, I would not recommend this to a friendGreat monitor for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working monitor. It does everything I need it to do.
I would recommend this to a friendMonitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great monitor just didn’t fit the exact quantities
I would recommend this to a friendMeh
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice monitor wish it had more features, but gets the job done more or less. I had a pixel or two die in the very corner of my monitor a couple of months after usage not a big deal and not very noticeable.
No, I would not recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor! It is a little small, but the quality is good.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. My son prefers it over his tv monitor
I would recommend this to a friendMonitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor but I wish it had a height adjustment stand
No, I would not recommend this to a friendDead pixels
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor looks nice and worked fine right out of the box, but there is a mark on the screen where it looks like something either scratched it or pressed into it. It's not super noticeable, but you'd hope you're getting something that looks brand new when you pay almost $200 for it.
I would recommend this to a friendBrand response from Samsung
Posted .yaboybabyyoda,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey CRG5 series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the right price !! My 11 year old son loves it!!
I would recommend this to a friendGreat Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality monitor for the price, would recommend buying
I would recommend this to a friendGreat for gaming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for gaming n it’s perfect size great quality n features
I would recommend this to a friendGaming screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome screen, great for gaming. Great image quality.
I would recommend this to a friendGood monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No complaints right now. Has a great image
I would recommend this to a friendWorks ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend this to anyone looking for a decent monitor
I would recommend this to a friendGood for console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent little monitor, however for the price and what you’re getting it’s more logical to invest the extra $80 to get a 27” with better refresh rate. I unfortunately bought mine and returned it due to screen being broken from store.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was perfect for my sons game room..............
I would recommend this to a friend