Customer Ratings & Reviews
- Model:
- LC24RG50FQNXZA
- SKU:
- 6395561
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.
This summary was generated by AI based on customer reviews.
Faulty component in the screen, buyer beware.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars, there is a degective component in the left side screen, the screen with start to discolor, from yellow to green and then the pixels will start to burn. Unfortunately there is not a thing you can do about it, i purchased 2 of the exact monitor, and both of them went out. BOTH MONITORS, found out that samsung will not replace the monitor, they will have to fix the issues. Truth be told, they let it slip that it is a faulty component in the display, so be wary, you will run into this problem eventually. They will take about a week to repair.
No, I would not recommend this to a friendGood but.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but for the price there is something better
I would recommend this to a friendDecent for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a decent monitor however, I bought this due to it being advertised on the Best Buy site as having HDR. However, upon further research this display does not have HDR as per the Samsung Website. *****RECOMMEND BEST BUY UPDATES THE SPECIFICATIONS FOR THIS MONITOR.******
No, I would not recommend this to a friendBrand response from Samsung
Posted .crash44,
Thank you for your review of the Samsung Odyssey CRG5 Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that this model comes with a wall mount for your convenience.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the Odyssey CRG5 Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size monitor and great picture. highly recommend
I would recommend this to a friendThis is nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You should buy this item if you are new to gaming on PC
I would recommend this to a friend- Cons mentioned:Stand
Decent image quality but stand is a no
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was going to enjoy this monitor, image quality is great but the stand doesn’t articulate at all and the plastic is so thin that the screen bounces as I type. I’ll be returning the monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SadPanda,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey CRG5 series 24” LED Curved FHD FreeSync monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Great device needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was working great. Then it randomly died and had no war king or reason as to why. My son went to bed one night and when he woke up it would no longer work. I tried multiple different devices and types of inputs.
I would recommend this to a friendBrand response from Samsung
Posted .WeeMan0187,
I am very sorry that the Samsung - Odyssey Gaming CRG5 Series 24” Monitor stopped working and will no longer turn on.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Ehhh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yea no, this really didn’t hit the mark for me. It was clunky compared to my other monitor and finishing a Veda mount adapter was next to impossible but they are available sometimes, somewhere.
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
-Samsung Monitors
Solid but not spectacular
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the curved display but somehow it doesn't seem as sharp as my older 6 year old 1080p monitor. Got it on sale during Black Friday not sure if i would have paid full price.
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Its alright ya'll
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honest with ya'll, didnt like the curved thing. Just wasnt my thing, but maybe for someone else maybe ok. I dont really recommend it unless you playin with games and stuff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
Wrong size for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for what we were using it for. Smaller than what we had so we returned it with no problem at all. It had a great picture but it was too small for my old eyes
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
1 drawback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the clarity is marvelous, the size and curvature make for easy viewing from side angles. One drawback i only recently noticed, there is no camera.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be OK doesn’t really certain level think I will trade up to a little better one with more features but all in all it’s a decent monitor
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Broken on first use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really loved the screen at my office. So I got one for my home office. It was broken had a large grey line on the right side of the screen from top to bottom.
I would recommend this to a friendBrand response from Samsung
Posted .Josh,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Disappointed! No sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but no sound! Sent it back! Wish I’d known before I purchased it, but I was too excited for a curved screen monitor to read all the details! :-(
No, I would not recommend this to a friendBrand response from Samsung
Posted .antdoy,
I am very sorry to see that you were not completely satisfied with the Samsung - CRG5 series 24” Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Do not buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine first few days, then monitor started to caue input lag. Then after a few more days the display no long worked, see photo
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the power issues you have encountered with your Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was excellent,needs clearer instructions on how to operate.Should also come with a DP cable as it has the port for same
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Diesung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first but after a few days it kept turning off. It last about 26 minutes then it shuts off. Omg I feel like Samsung can do better
No, I would not recommend this to a friendBrand response from Samsung
Posted .KingZoe,
Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 24” monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is set up with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Good for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for the casual gamer or internet surfer If you depend on color saturation and deep blacks. This is not as good as others.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PaulTheTechGuy,
Thank you for purchasing the Samsung - CRG5 series 24” LED Curved Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this CRG5 series comes with 3000:1 contrast ratio lets you see dangerous objects or enemies with greater clarity. Blacks are deeper and whites are brighter with more levels of shades in between. Even when enemies hide in the dark, you can spot them quickly, before it's too late.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung C24RG50 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Its fine..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does great, but the trim came apart and i actually had a bug crawl under the screen and get stuck inside. Very distracting now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reed,
Thank you for sharing your feedback on the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I am sorry to see that this model fell short of your expectations.
We want you to be satisfied with your purchase, we want you to please reach out if we can assist.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors