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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1844 reviews

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Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,844 reviews
  • Rated 2 out of 5 stars

    Not a fan of the power cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great monitor. Great picture. The way the power cord plugs in to the display is kinda crap though. It comes unplugged really easy because it's a jack style plug like you'd have for headphones and the brick is to close to the display side as well. It sits about 6 inches off the ground and that plays alot in the cord coming undone because of the extra weight. I'll be getting a different monitor soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thatguywald0,

      Thank you for sharing your feedback on the Samsung - Odyssey Gaming CRG5 Gaming Monitor. I am sorry to see that this model fell short of your expectations.

      Please know that we want you to be satisfied with your monitor purchase.
      Please reach out to us for assistance with your CRG5 Gaming Monitor.

      You can reach us via any of the below options:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      We look forward to hearing from you.

      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    Good display, Bad mounting options

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great, but how do you have 24" monitor that CANNOT be mounted on a swivel-arm bracket to free up desk space???!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kenn,

      Thank you for purchasing the Samsung - CRG5 series 24” LED Curved Monitor. I am sorry that you are not satisfied with the mounting capabilities.

      We want you to be satisfied with your purchase. Please reach out to us so that we can assis.
      For assistance please contact Samsung Customer Support and a representative will gladly help you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 1 out of 5 stars

    Cheap and everything about says it is

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for something cheap in price, value, and quality then this monitor is just the one for you. I bought it thinking that it was a well-made monitor, but once it arrived, I had to check to see if it was even in the box. I connected it to my new system and spent thirty minutes trying to get it to select the source input. The monitor has a button on the back that is a multifunction button, but it is so hard to get it to operate as designed in the manual that I gave up and asked the geek squad to help me with it. After they too spent fifteen minutes or more trying to get it to operate as the manual states I did not feel so bad -- even the experts could not get it to work. I then quickly returned this fine piece of garbage and spent a few more dollars ($65) to purchase a larger View Sonic monitor. If you are looking for a monitor that will meet your demanding needs look elsewhere as this one will not meet any of your needs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 3 out of 5 stars

    Good monitor for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of monitors that are free sync are now compatible with Gsync. One of the few that doesn’t but it works excellently still

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mikeandike,

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.
      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an alright monitor. Pretty small, low quality. Just wasn’t for me. Good starter though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again. Samsung

  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is ok, the looks is ok as well , very basic and gets the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a "Gaming Monitor"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent monitor, but I wouldn't call it a gaming monitor. The refresh rate is still too low.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    It’s ok overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been an ok monitor but the aux sound Jack on the back of the monitor went out in about 6 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Reviewer,

      I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 months this monitor stopped working. Up till then it was better than expected

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to hear that your Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor has stopped working.

      Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
      You can reach us via any of the below options:
      If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Product Support
      • Manuals and Downloads
      • Warranty Info
      • Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      • Samsung Community: A great resource for getting help from Samsung moderators and customers
      • …and more

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon. Samsung

  • Rated 3 out of 5 stars

    It's a good monitor, don't get me wrong but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you're not a huge gamer, the 4mms response time is definitely noticable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. Samsung

  • Rated 3 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itsokay for a buget monitor. I would get it on open box and save some of yoyr money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.

      -Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    Good product, but needed repair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but needed repair six months into everyday use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great monitor but one issue.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor itself works great but, there is a small part of the screen where the pixels are out. At first I thought it was a speck of dust but after cleaning the screen I realized it was the monitor itself. Its small enough that its not a problem for me but i am disappointed about it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the same item with lesser expensive (about $50 difference)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Vs. LG, LG wins.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen but you are better off buying LG monitors

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know much just got it! Great deal should be fun

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you. Samsung

  • Rated 2 out of 5 stars

    Would Be Good If It Wasn't Faulty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good monitor with a nice display and low latency and all of the bells and whistles you can ask for, but it's a shame that mine didn't work. Literally after 4 hours of use and changing my resolution, it started flashing random colors and stop working. Had to refund.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ryan,

      I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.

      Samsung Monitors Samsung

  • Rated 3 out of 5 stars

    Lol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent I don’t mind it it could be better tho I can’t lie

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BigDaddy,

      I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.

      If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Your thoughts and opinions are very important to Samsung and we hope to hear from you.

      Samsung Monitors Samsung

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Didn't last 2 years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor started having dead cells in less than two years. Now I have to buy a new monitor when I can afford it. I would not recommend this monitor for anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Spend more money on something better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stand is incredibly wobbly. No VESA mount so I can’t fix the wobble immediately. I’ll probably physically modify the monitor to get it to work properly. Stay away and spend more money on something more robust. This probably will be the last Samsung monitor I purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      4g8krNG5903xtTnyjpfwvk,

      Thank you for purchasing the Samsung - CRG5 series 24” Monitor. I am sorry that you are not pleased with the stand that comes with this unit.

      For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/owners/product/curved-gaming-monitor-c24rg5

      For assistance with your monitor, please contact Samsung Customer Support and a representative will gladly help you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      Samsung Monitors Samsung