Customer Ratings & Reviews
- Model:
- LC24RG50FQNXZA
- SKU:
- 6395561
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.
This summary was generated by AI based on customer reviews.
Decent Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent monitor. Its not the best but it does the job.
I would recommend this to a friendBrand response from Samsung
Posted .Soap,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Decent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My complaint would be with the delivery of the item, yes it was delivered in the time that was stated but the box had a crushed corner. The Monitor does not turn on and off easily the button sticks, don't know if that's because of the box being damaged in delivery or it's a design flaw
No, I would not recommend this to a friendBrand response from Samsung
Posted .skeptical20,
I am very sorry for the issues you have encountered with the monitor not turning off and on easily with your Samsung - Odyssey CRG5 series 24” LED Curved FHD FreeSync monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice quality computer but it is pretty small.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BlazerSnell,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was what I was looking for, budget friendly. It was good all the way up to maybe a week when the screen began to flicker in game. No matter what I would do I would get flickering. Had to make a return was sad for it being it was a good brand of monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Izzy,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 series 24” Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Im a customer, not a $
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the TV and 3 days later half of the screen distorted and was told by BestBuy since I didnt purchase the extended warranty they cant help me. Id understand 30 plus days into purchase but just a few days after buying from BestBuy and being told, because I didnt spend more money on the warranty I can go straight to the manufacturer... Not good business practice considering the amount of money I spend with your company and your company generating profit from my business. Made me not feel like a customer and just dollar signs to BestBuy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rgreenough,
I am very sorry to hear of the unfortunate purchasing experience you had with the purchase of the Samsung Odyssey Gaming Monitor (C24RG50).
In regards to the screen issues you are experiencing with your monitor, we would like the opportunity to assist you with that.
Please reach out to us at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to assist you. The Samsung [C24RG50] is covered by a 1-year manufacturer's limited warranty if purchased brand-new directly from Amazon.com or any other authorized seller.
Samsung Monitors
Terrible exp mounting this monitor; Poor design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After weeks of researching how to mount this gaming monitor, we found out that this monitor can only be mounted with a special plate because the hollow section in back of the monitor is only compatible with what Samsung wants you to buy, beware! Samsung will ask you to buy a metal plate through a 3rd-party supplier. This metal plate is not available in any store and its only available for Samsung monitors. If you read the reviews in Google, you will find that many customers face the same challenge of mounting it. Terrible design by Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor. I am sorry to hear that you have had difficulty with the mounting.
For assistance, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Refresh rate
PERFECTION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gaming monitor offers a vivid Full HD display with a refresh rate of 120Hz, delivering smooth and responsive gameplay. Its ergonomic design provides comfort during long gaming sessions, while customizable settings cater to individual preferences. Despite lacking 4K resolution, its impressive performance and affordability make it a solid choice for gamers seeking a competitive edge.
I would recommend this to a friend Do Not Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed, I love everything Samsung, but this one was turn off. It came in well packaged and delivered on time. However I only had been using it on for a few days and it worked fine for an hour or so And then started losing the picture. It was coming in and out every minute or so. The longer it was on the more frequently it is flashing. Called Samsung support and they had me me reset it and said it should be fine. Well … it is not. Tried changing HDMI cable, different power surcharge… no luck It is going back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see the individual pixels on the screen so that's interesting. It has these weird lines too. Not really something I'd recommend as it is very distracting.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors
Worked great for 3 months, then half screen red.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this monitor under 3 months and now the left half of the screen is all red lines. It started as just a line straight down the middle and turned red out of nowhere while I was gaming. It is not the HDMI cable (tried different ones/hooked up to TV), it is not the graphics card (again hooked up to TV, it is a hardware issue with the monitor. It was a great monitor for the first 3 months and for the price, I hope Samsung warranty process fixes or replaces this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Schu,
Thank you for your review of the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I am very sorry that you have experienced issues with lines on the screen.
Your opinions are greatly valued and will be shared with our teams.
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung stands behind the quality and performance of every product we manufacture, and we back the CRG5 Gaming Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Don’t trust delivery time !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont believe about get it by the promised time ! It’s not true ! They Don’t Give a chit If Your Getting it late! I had to travel back to my homecountry without taking it with me, like I was supose to! And they didn’t offer me solutions, they just say “we’re sorry” I couldn’t cancel the order. They didn't want to change the delivery to a “pick up”. And if a want it to cancel, I would have to wait until the item comes. Now i have to wait 6 month to travel again and take it with me. Just not fare!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Averyupsetclient,
I am very sorry to hear of the unfortunate purchasing experience you had through Best Buy. Products purchased through that channel are solely governed by Best Buy; we recommend that you contact them directly to inform them of the situation.
Should you ever need assistance with using Samsung Monitor products, please reach out to us at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to assist you. The Samsung CRG5 is covered by a 1-year manufacturer's limited warranty if purchased brand-new directly from Best Buy or any other authorized seller.
Samsung Monitors
Monitor flashes blank green screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall image quality is good. but ever so often the screen flashes green. I will be taking the monitor back and asking for a replacement monitor.
I would recommend this to a friendBrand response from Samsung
Posted .Storm,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Returned after two days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap Price cheap product I would save a few more dollars and get something better quality is just bad.
No, I would not recommend this to a friendLate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to arrive on Apr 08, 2021....now it looks like it will arrive on Apr 12, 2021....totally not happy about this delay.
I would recommend this to a friendBrand response from Samsung
Posted .PeterM,
I am very sorry to hear of the unfortunate purchasing experience you had through Best Buy. Products purchased through that channel are solely governed by Best Buy; we recommend that you contact them directly to inform them of the situation with your late delivery.
Should you ever need assistance with using Samsung Monitor products, please reach out to us at
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to assist you. The Samsung C24RG50 is covered by a 1-year manufacturer's limited warranty if purchased brand-new directly from Amazon.com or any other authorized seller.
Samsung Monitors
Dumbest monitor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor has brightness problem. The lowest brightness is very very bright. I had to spend $50 more for a brightness reducing sheet. The monitor does not turn off automatically when the laptop is in sleep mode. The monitor keeps throwing out light from the whole screen all night even though there's no power supply. Very stupid
No, I would not recommend this to a friendno way.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this monitor sitting in the box over the months and started using it last month im an professional streamer and i wake up this morning at 3 am in the morning with an impacted screen, i dont know whether the screen is weak... or it jus caves in or whatever the case may be but ive never witnessed an broken monitor out of the blue i would like an replacement and or compensation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the impacted screen you have encountered with your Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
The monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have its own built in sound so I always have to wear my headphones and the cables are complicated
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thebestbuy,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I am sorry that you were not aware that this model does not come with built-in speakers.
For complete product specs, please visit samsung.com: https://www.samsung.com/us/support/downloads/?model=N0020370
This monitor does come with audio/headphone output so you can connect your own speakers.
For assistance, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Good but glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I expected more from Samsung. Does what it needs to but sometimes glitches
I would recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
No height adjustable stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning, would be better if stand was height adjustable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
Price Match Did Not Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price Match Did Not Work at Best Buys. I bought this Monitor at Best Buys, 9 September, 9 Days ago for $219.99, $20.00 more than today's advertised special price. Best Buy's price today is $199.99. Best Buy will Not honor their Price Match Guarantee. Something about a special buy 9 days ago at $219.99.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors