Customer Ratings & Reviews
- Model:
- LC24RG50FQNXZA
- SKU:
- 6395561
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.
This summary was generated by AI based on customer reviews.
Not bright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this instantly because of how dark the screen is. It does not get bright at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .Korgon,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 series 24” LED Curved Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Horrible Purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor a little over 2 weeks ago and out of no where the screen went black. I tried unplugging everything and even trying different outlets and i got the same issue. the monitor would turn on but the screen was black and it would not display anything. I don’t recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Erick,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great monitor but just too small for my area> Had to go with the MSI 27"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dloc323,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 series 24 Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
May have been ok if it worked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with the unit it may have been just that one
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Nothing but problems
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor worked great for the first two months but then started showing half screen issues and flashing different colors. Checked YouTube on possible problems with no success in fixing the issue. Now I am outside the return window with a monitor that does not work. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DharCt,
Thank you for purchasing the Samsung - Odyssey Gaming CRG5 Gaming Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having display issues.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting https://www.samsung.com/us/support/downloads/?model=N0020370
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:Curved screen
Solid monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had mine for about 3 years now and it still looks good. Height can't be adjusted but you can tilt the monitor up and down.
I would recommend this to a friend It didn't work!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pretty sure it's not the same for everyone, but when I purchase this item I was pretty excited. The day it arrive which was today, It did not turn on. I tired everything that people told me to do and nothing work. I'm pretty upset about it and would not recommend, but hey everyone experience is different.
No, I would not recommend this to a friendBrand response from Samsung
Posted .burns,
I am very sorry for the your monitor issues you have encountered with your [Samsung - Odyssey CRG5 series 24” LED Curved Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Great but not that great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen resolution was great, but hate the proprietary stands.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ebensodelicious,
Thank you for purchasing the Samsung - CRG5 series 24” Gaming Monitor (C24RG50). I am sorry that you are not happy with the stand this monitor comes with.
We want you to be satisfied with your purchase.
For assistance please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Samsung gaming screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.used screens do not give problems at the beginning but after two weeks of use they begin to look bad and with many lines, I never buy more used screens it is not worth paying much for them they only give you 10 or 15 dollars discount.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Q5037,
Thank you for sharing your review on this model. I am sorry to hear that the product did not work properly after 2 weeks.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Never purchasing from Best Buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Package got damaged and there no way to contact support without jumping through hoops. Ontop of that the pricing isn't even competitive, only purchased from here due to a gift card
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible monitor $216. curved 144hz hooked me i used it for awhile. Stopped using for a month or so and tried turning it on and was met with a destroyed display. white screen with lines through it please do not buy this
No, I would not recommend this to a friendBrand response from Samsung
Posted .Zach,
Thank you for sharing your feedback on the Samsung - Odyssey Gaming CRG5 Series 24” Gaming Monitor. I am sorry to see that this model fell short of your expectations.
Please ensure that you have the latest software and firmware downloaded on this unit. If you are still having issues after updating.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3rd week of use. Only used it maybe 10 times total. Screen started flashing different colors and when reset, half the screen was a different color/fuzzy and didn’t work. Will be returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bestbuyslacks,
Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 24” monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Not working, no one will listen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 curved gaming monitors "open box - excellent" one is missing pixels in the corner and the other hasn't worked since the day we received it.
No, I would not recommend this to a friendNot recomendable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dint like it it’s all good but no for my type I can’t mont it and to to that u have to spend 30 buck more plus the mont the gaming dot or across arrow is so big that it doesn’t look good on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unknown,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I understand your not happy with the way the wall mount is set up and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Do not get
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just cause it says it’s for gaming doesn’t mean it is. I bought it for the price to play with PS5 and returned it the next day. I would rather invest in a decent monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after the store warranty expired, the screen went blue and pink. Store would not make any exception and I had to send it back to Samsung for repair. I will not buy from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .badmonitor,
Thank you for sharing your feedback on theSamsung - Odyssey CRG5 series 24” Monitor. I am sorry to see that this model fell short of your expectations.
I see that you have sent your monitor in for repair, should any other issues arise please do not hesitate to reach out to us.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Stay away!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's talk about how I plugged it in and it STARTED SMOKING. MY ENTIRE HOUSE STILL SMELLS LIKE BURNT PLASTIC. I had to throw this in thy dumpster in my complex. Unreal!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gabe,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with this situation.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
- Pros mentioned:Gaming, Price
Great Monitor and Price Competitive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good monitor for gaming on a PC. 1MS response time, 1080P and 144hz at a great price what more do you want?
I would recommend this to a friend Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit did not work, the it had damage to the connection for the cord right out of the box.This was a Christmas gift for my son.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Worst monitor ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst monitor I've ever owned. Went to turn it and it cracked across the screen. I didn't even touch the screen itself.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the cracked screen you have encountered with your Samsung - Odyssey Gaming CRG5 Series 24” LED Curved FHD FreeSync monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.