Customer Ratings & Reviews
- Model:
- LC24RG50FQNXZA
- SKU:
- 6395561
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Odyssey Gaming CRG5 Series monitor's picture quality, refresh rate, and curved screen, frequently citing them as excellent features for gaming. Many also found the monitor to be a good value for its price. While some users noted issues with the stand and lack of built-in speakers, the majority of feedback was positive.
This summary was generated by AI based on customer reviews.
unit was defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.defective unit gifted to friend, freezing and random black screen issues. returned this unit. Unusual given that it is a samsung unit
No, I would not recommend this to a friendBrand response from Samsung
Posted .spacemac,
I am very sorry to see that you have encountered issues with the Samsung - Odyssey Gaming CRG5 Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two weeks after purchase, the monitor shut off and wouldn't come back on. This is the second one we have purchased with this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Awful,
Thank you for sharing your feedback on the Samsung - Odyssey Gaming CRG5 Series 24” Gaming Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your monitor.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Find a better brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldnt get this brand. Throughout a couple days, the screen started to turn red and woops...it was just un-usable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yourewelcome,
Thank you for having purchased a Samsung - Odyssey Gaming CRG5 Series 24” monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Faulty out of the box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was shipped to my house and was faulty out of the box. Very sad. Had to exchange it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JGreen,
Thank you for sharing your review of this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation. From your comments, it seems as though you have exchanged it.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
This Isn't Really A 144 Hz Monitor ONG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitors. says that its 144 hz but its really not they finessed 200 hundred dollars for a 60 hz moniter
No, I would not recommend this to a friendBrand response from Samsung
Posted .Daunte,
Thank you for sharing your feedback on the Samsung - CRG5 series 24” Gaming Monitor. I am sorry to see that this model fell short of your expectations.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Bad out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor was broken right out the box. Had verical lines on left side of screen. Had to return to store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Harlee,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 series 24” LED Curved Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Unsatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 days after purchase the screen isn’t working, just flashes white,red, blue non stop!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Che123,
Thank you for having purchased a Samsung - Odyssey Gaming CRG5 monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Good monitor but bad delivery.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my monitor and it came with a dead pixel, also a small crack on the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .chris,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
Broken screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than i wanted. Came with a broken screen. Easy to return
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
1
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not height adjustable， poor color view height not suitable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
It broke within the first week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One week of use and half the screen is yellow striped now. Not thrilled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salty40,
I am very sorry to see that you have encountered issues with the Samsung - CRG5 series 24” Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Looks like Best Buy took down my first review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good gaming monitor, BUT it is not HDR compatible!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mack,
Thank you for sharing your feedback on the Samsung - Odyssey CRG5 Gaming Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the CRG5 features AMD Radeon FreeSync™ 2 HDR which virtually eliminates image tears for exceptionally smooth, fast-action gaming. With a dynamically adapted display refresh rate, even the most complex game scenes are seamless and virtually stutter-free.
Please reach out to us for assistance with your HDR issues.
You can reach us via any of the below options:
You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
- Pros mentioned:Refresh rate
Still going strong 3 years later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High refresh rate is great. Curve I could take or leave. The headphone jack is great addition.
I would recommend this to a friend - Pros mentioned:Gaming
love it till this day! great for gaming cod an sim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it till this day great for gaming cod an sim racing watching moving it does it all!
I would recommend this to a friend Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work with and easy setup I instantly was able to set up
I would recommend this to a friend- Pros mentioned:Curved screenCons mentioned:Stand
This Monitor is Gas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product with the intent to game. Overall I think the graphics are good and the curved screen is a cool feature that allows an extended field of view. It is very sizable and has fit on every desk I have tried to put it on. The only issue I have had with it was when moving it, I had a hard time taking apart the stand and had to resort to using an old card to separate one of the pieces.
I would recommend this to a friend Never need a new monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Homestly i have had this monitor for four years never had an issue with it what so ever.
I would recommend this to a friendGreat monitor but only lasted 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 years with no issues . Then started to get screen tearing/different color screens. Until it was unusable . Luckily had gotten insurance. When it was good it was great.
I would recommend this to a friendGood monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product been using it for 4 years. I would recommend
I would recommend this to a friend10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Monitor, able to run games on my PC perfectly smooth, monitor is a perfect size!
I would recommend this to a friend