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Customer Ratings & Reviews

Your price for this item is $219.99

Customer reviews

Rating 4.1 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers have good things to say about the good condition, camera, and price of the Pre-Owned Galaxy S10 128GB (Unlocked). They appreciate that the phone is in good condition, takes great photos, and is affordable. However, some customers have concerns about the battery life, overheating, and the fact that the phone is locked to Verizon instead of being unlocked as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 141 reviews
  • Cons mentioned:
    Unlocked

    Rated 1 out of 5 stars

    What's the point?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was delivered still locked to Verizon. Had to make an extra trip to get it unlocked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Text Messaging Feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter for Christmas.Text Messaging does not work and because its a gift its not longer returnable!!!! Never again will I buy from here.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Unlocked -Verizon Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is Not Unlocked. This is a Verizon phone with non-removable Verizon bloatware.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not ATT Compatable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those devices that's not compatible on ATT network and all of its MNVO's. Data and messaging will work but can't make phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went out right after a month that we got the phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very good as new. Battery works perfect! No issues at all

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Samsung pre-owned phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, looks like new. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Best android out there

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it is a big phone, it has ererything I need in a cell phone. I've had it two years now and never a problem. Display is exceptional. Ive even dropped it a few times, but with a proper case, you'dnever know it. The price might be a little higher, but if it's a cheap phone you want, don't buy this.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in excellent condition. I am happy with the purchase and it is definitely a good buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Galaxy S10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice condition, only minor scratch on display. Everything works good.

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Samsung galaxy s10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great price. Im very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung s10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, sent a locked one first but resolved the problem quickly and correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone exactly is expected many features beyond what I knew about have come in handy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone ! Would definatley recommend it to my friends and family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This phone sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came and it cant be activated with any service

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 1 out of 5 stars

    Samsun S10 reconditioned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online, phone arrived with broken ear speaker. Went to local Best Buy store and they refundeded my money no questions. Was a bit inconvienient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Error

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is this glitch in this phone. Where there is this error that stays as an alert and it will not go away. Looked it up and yes it's a thing for others too.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All wrong, nothing has been done correctly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was not unlocked, the send a second phone. It was locked for verizon jist like the first one. Shell I ordered was not the right one, did not fit the phone. Have called several times to fix problem, still not resolved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy! Do not look at it! Do not even think!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this! Do not waste your time looking at it! Ordered this for my fiancé online. Waited for 5 days. She ran up to the postal office to get it. Her son has to call me to tell me it was a doorbell! Now we have to wait for another 5 days to possibly get another wrong item again! They can be smart on phones. But dumber then hell when shipping out orders…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Unlocked- Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are not unlocked phones. Purchased and returned 5 different times and always received a Verizon phone that can be only used on their CDMA network. Not compatible to ATT's GSM network therefore they are not truly unlocked phones.

    No, I would not recommend this to a friend