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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 4.1 out of 5 stars with 67 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and reasonable price of the pre-owned Galaxy S9 64GB (Unlocked) compared to a new one. They also appreciate its fast performance. However, some customers have concerns about the fragility of the screen and recommend getting a protection plan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 43 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using my phone after losing mine traveling I purchased this preowned and it was practically new. I’ve had nonissues with it and the price was unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets Our Needs at a Great Savings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our landline and gave us access to the home phone no matter our location---should have done this sooner. Seamlessly ported our number (well as seamlessly as I think it can be done) and now enjoy the freedom of still receiving calls from family and friends without having them call a different number. That was not the primary reason though. My wife needed a cell phone other than her company issued device and this just made sense. Next step is to finally connect my Obihai 200 to the network and put Google Voice to work with a "secret" number that maybe will let us avoid spam calls for a week or two! As for the phone itself it's a great phone with a fantastic camera. The 64GB will allow my wife to take more pictures than we can review when she shops thrift stores. We live in a metropolitan area so coverage is great. We will see how it works when we travel to the mountains. As for it being pre-owned it was in beautiful condition straight out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Phone was in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone as new unbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works at a new one. Had for past 6months. No issue.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Cell

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great for me all the time im on it's way too fast

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looked brand new and works like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good team I recommend it 100%................

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Goodasnew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fo my needs. The renewed phones were in excellent condition, the price was very reasonable compared to a new one. Happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Good phone for price, make sure battery is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, high processing speed. However, battery life was lower than expected, probably because it's refurbished. Screen is quite fragile too, recommend the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the second time buying renewed phone from best buy and they are good quality. Samsung excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to use as a trade in on the new phone I bought worked great I got $1000 off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is perfect. I took it to Jamaica and worked well the phone services .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks brand new, no issues at all. still in box as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s9

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It arrived as such in the description!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My previous phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone i used for more than two years best product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful device in mint condition. You can't even buy a midrange device for what this former flagship is selling for.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The certified phone came in fast and in a very good condition

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Samsung S9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box cell in good condition and works well. I would like to be able to open phone at purchase to ensure it works.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great phone at a good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! Fast with plenty of memory and the staff at Best Buy were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty Galaxy Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 has a slightly smaller screen (5.8 screen size) but what it lacks in screen size it makes up in colors and screen resolution which are very very good. Overall a great product from the Galaxy family.

    I would recommend this to a friend