Customer Ratings & Reviews
- Model:
- HW-Q990C
- SKU:
- 6536382
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Q-series soundbar's exceptional sound quality, powerful bass, and ease of setup. Many appreciate the immersive Dolby Atmos experience and the added benefit of rear speakers, enhancing the overall listening experience. However, some users find the product expensive and experience occasional connectivity issues. The Q-Symphony feature is also praised by those with compatible Samsung TVs.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup
Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar with the installer to install where very professional and courteous,Thank you
I would recommend this to a friend - Pros mentioned:Sound quality
Awsome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. Perfect quality . They are great for movie theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Especially watching movies. Especially action movie's.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Sound bar system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! What a difference in sound quality! Makes you feel like you are sitting in the movie theater
I would recommend this to a friend - Pros mentioned:Sound quality
Better than most! Best I know.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound is so immersive, I think it may be better than some local theaters.
I would recommend this to a friend - Pros mentioned:Bass
Wonderful Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing speaker and bass wireless set. I can really feel it rumble.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well built with amazing sound quality. Wish the sub had more power but all in all worth the money.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound.........................................................
I would recommend this to a friend - Pros mentioned:Sound quality
So very happy with this purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy sound system. Sounds like im in a theater. Very happy with this purchase. Monster sound from this system.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CraigC,
Thank you for purchasing our top-of-the-line Samsung 11.1.4ch HW-Q990C with Wireless Dolby Atmos and DTS:X bringing you true 3D surround sound. These up and side-firing rear speakers make use of your ceiling and walls to create dense layers of all-around sound. When it comes to home entertainment, we’ve covered all the angles.
I am glad to see that you are loving your purchase! If there’s anything we can ever help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung barQ990C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. the sound bar is the best I have heard no adjustments plug-and-play sounds great
I would recommend this to a friend - Pros mentioned:Sound quality
High quality speaker system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality speaker system. I find the front speaker to dominate the overall sound (compared to others out there).
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds good but has its issues.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sub got a rattle after a few days, the sound bar wouldnt stay connected to the wifi network in my house. The app didnt see updates from the internet, soci had to use a jump drive and donload files from the internet to install on the sound bar. Sound was good but too many little issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .camero12,
I’m sorry to hear you had a frustrating experience with the wifi connection of the HW-Q990C soundbar, but we greatly appreciate you bringing this issue to our attention.
Please know there are a wide range of audio adjustments available to tune the sound to your liking.
You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
You can try quickly optimizing the audio by pressing the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Q990c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound for that movie level experience. I would highly recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung did it again!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this surround sound! The sound quality is amazing and its worth the money!
I would recommend this to a friend - Pros mentioned:Ease of use
Works as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected right out of the box with no issues
I would recommend this to a friend - Pros mentioned:Sound quality
Best sound bar ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound bar ever! Quality design, sound, and features. Worth the money.
I would recommend this to a friend - Pros mentioned:Sound quality
Best soundbar i ever had!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar!!! Fast shipment! Very easy setup! Sounds awesome !
I would recommend this to a friend - Pros mentioned:Sound quality
Sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound system i had ever own, the sound quality is immaculate.
I would recommend this to a friend - Pros mentioned:Sound quality
Phenomenal Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely one of the best sounding sound bars i have ever had.
I would recommend this to a friend - Pros mentioned:Sound quality
Performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product will open your eyes. It has a very good quality performance
I would recommend this to a friend