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Customer Ratings & Reviews

Your price for this item is $327.99
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 150 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the great sound quality and ease of use of the Q series 3 .1.2 ch. Wireless Dolby ATMOS Soundbar w / Q Symphony. Many also appreciate the easy setup process. However, some customers have noted issues with the bass and connectivity of the subwoofer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 150 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! Was not expecting it to be as good as it is!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is great and works well. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than anticipated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than anticipated. Easy set up with room filling sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhances the TV watching experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never would have bought this because I didn’t think we needed it. But was talked into it and I really like that we have it now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar with surround speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounds like the movie Theaters! Easy install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well , i think you should re open a store in Milford Mass. or near their

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great substitute if you can't get a 5.1 because you don't want wires all over the place. The wifi features are great makes it easy to stream music from your phone or other devices on the same network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of delivery, I had excellent service. The young man that assisted me in the store was VERY courteous and VERY helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Paired perfectly with my Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST QUALITY SOUND FOR AN EXCELENT PRICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy to get this amazing sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4Apr25

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding sound for the home. integrated with Samsung TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for the price, easy install and very few cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didnt know i needed it until i had it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar!! Music and movies are to loud on it if anything especially with the bass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Q symphony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything working great so far,very pleased with the product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Source wouldnt change

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up with Blue tooth, worked for 10 minutes. Sound was Good, not great. Source changed to TV/ARC, would not change, spent an hour on phone with samsung support, was told to return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DLB40162,

      Thank you for sharing your feedback regarding the HW-QS730D Soundbar not changing the source connection.

      Please know that the soundbar will remember the last setting before it was turned off. Thus, if you wish the soundbar to turn on to detect HDMI, make sure that the HDMI is the used source when you turn it off.

      Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the updated firmware to the SERVICE port of the Soundbar.

      1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
      2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
      2. Download the firmware file (USB type).
      3. Unzip the file to create a folder with the file name.
      4. Store the created folder in a USB and then connect it to the Soundbar.
      5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
      - During update, do not turn it off or remove the USB.
      - If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
      - When the latest Version is installed, no update is performed.
      - Depending on the USB type, update may not be supported.
      6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Sound bar for a small room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless for a small room made this a perfect choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy person who helped me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rachel was most helpful and help my find the right soundbar for my tv. I am happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Had some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues connecting. Needed to return. Best Buy easy to deal with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KevinK,

      Thank you for your review of the Samsung HW-QS730D Soundbar and for sharing the issue that has caused you to return your unit. Your experience is very important to us and will be shared with our product team.

      Connecting the soundbar to a TV through HDMI will provide the best audio and user experience, often eliminating any connection or delay issues you may be experiencing. There are 2 ways to connect your soundbar with HDMI: you can connect a device to your soundbar (like a Blu-ray player) and then connect the soundbar to the TV, or you can use HDMI ARC. The first method will give you the best possible sound from external devices you regularly use. ARC is the way to go if you want great sound from streaming apps on your TV and a soundbar.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. . Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal I am so glad I purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product cant beat it samsung is the best

    I would recommend this to a friend
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