Customer Ratings & Reviews
- Model:
- HW-QS730D
- SKU:
- 10103775
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the great sound quality and ease of use of the Q series 3 .1.2 ch. Wireless Dolby ATMOS Soundbar w / Q Symphony. Many also appreciate the easy setup process. However, some customers have noted issues with the bass and connectivity of the subwoofer.
This summary was generated by AI based on customer reviews.
Great speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely phenomenal I am so glad I purchased this
I would recommend this to a friendbb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product cant beat it samsung is the best
I would recommend this to a friendatmos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my house is better now with this amazing product i recommend
I would recommend this to a friend- Cons mentioned:Bass
No bass from subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing Subwoofer. Paired the soundbar and subwoofer with a 2018 Samsung. The bass is non existent. I used Smart things have subwoofer set at +6. If you listen at a normal volume level you will never hear any bass. Unfortunately I do not really this soundbar model HW-QS730D
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ThomasH,
Thank you for taking a moment to review the Samsung HW-QS-730D Soundbar.
There are two adjustments that can be made to maximize bass from the soundbar and subwoofer:
1. Using the WOOFER button on the remote, you can adjust the level between -6 to +6. To set the subwoofer volume level to 0, press the button in.
2. Adjust the bass control by pressing the TONE CONTROL button on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
For precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.
I hope this helps. For further assistance with features, settings, adjustments, or functions please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
A Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it is and then some. What a great purchase.
I would recommend this to a friendOpen Box NOT excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an Open Box Excellent condition. It was supposed to come with everything. The one delivered was missing the hdmi cable, manuals, and brackets. I wouldn’t buy open box without being able to inspect it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DEGIII,
Please know you are leaving a review and 1-star rating for the HW-QS730D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-QS730D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Connectivity
Bricked out of the Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came Bricked out of the box. Device is stuck showing TV ARC. Unable to change input or connect with HDMI, Bluetooth, or Optical.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ZachW,
Thank you for taking a few moments to review the Samsung HW-QS730D Soundbar.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Piece of Junk
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of JUNK - don't waste your money. Granted we are Bose owners but this is a solid piece a junk.
No, I would not recommend this to a friendOpen box gamble
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box item purchased at a “decent” discount. Said to have accessories but were not the correct cables for the product. Luckily had my own so it worked out. Wouldn’t let me test it in the store before purchasing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JPEAR,
Please know you are leaving a review and 1-star rating for the HW-QS730D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-QS730D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Cons mentioned:Bass
Not recommended sorry.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds like the bass is broken and poor quality on the device, the treble doesn’t sound clear
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrayanT,
We appreciate you taking a few moments to review the Samsung HW-QS730D Soundbar.
To control the volume of the treble or bass sound, press the TONE CONTROL button and then adjust the volume between -6 to +6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
Press the CH LEVEL button so you can adjust the volume of each speaker. CENTER LEVEL or TOP LEVEL can be adjusted using the UP/DOWN buttons from -6 to +6.
With the optional SWA-9500S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Connected to a Samung 50" QN90C
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Off rip there were issues with sound quality so was updated though smartthings new firmware didnt resolve issue seems like it made it worse couldn't put volume pass 9 or 10 without PRT message on display than automatically shutting down.going to return unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi elhijodelrio313,
Thank you for your review of the Samsung HW-QS730D Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
An excellent addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent addition to the new Samsung 65 inch TV I bought along with this.
I would recommend this to a friend