Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $193.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Q series soundbar's exceptional sound quality, encompassing the bass, Dolby Atmos, and Q Symphony features, finding it easy to set up and use. However, some users point out that the rear speakers are not wireless and that the instructions could be improved for clarity. The volume is also noted as impressively loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 616 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend any Samsung sound bar. This sound bar is extremely well rounded and nothing but quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker set up!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and was hesitant at first but fell in love the moment i heard it. While it was a little of a pain to set up, its far easier than traditional wires and such.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and setup was a breeze. Wish i could say the same about the tv i bought along with this amazing sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bud's Take

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is very good when it is working. I does not work every time the tv is on and I need to have the Geek Squad look at this issue for us

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Buds Take,

      I am sorry to hear that you are experiencing issues with the sound occasionally not functioning properly. You may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.

      In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware Version. Updating the firmware on your soundbar gives you all the benefits of the latest improvements. You can update your firmware by using a USB device.

      You may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.

      Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.

      I hope these tips help resolve your issues.

      You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Solutions Samsung

  • Cons mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    need help

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would give it a 5 but my rear speakers are not working and cant figure out why ....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound at a great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product and truly does make a significant difference in the viewing experience. Was not difficult to set up and the sound quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung does disappoint i already have the 9.1.4 model and this one is perfect for our masterbedroom excellent sound that fills the room with a boom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar is slim and elegantly mounted. Rear sound amplifies the music without muting the language. Integrates well with Samsung television.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing BIG sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung soundbar surround system to go with my new 85" tv and love it. A Samsung Q series 5.1. Enjoying it to the fullest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar and surround sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, love and highly recommend. We have it in our game/media room.

    I would recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    Need a pair of working rear speakers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with working rear speakers and I would like them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great System

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System,very easy of installation and works perfect with my proyector. The sound quality is amazing. Very well worth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value for Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this soundbar for about a month now and we couldn't be any happier with the sound quality we got for the money we spent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar works seamlessly with our TV. We are very happy with the ease of set up and the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Good soundbars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar on a whim and it’s been pretty good. Never experienced Dolby Atmos before and I got to say when it’s on it’s mind blowing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this sound bar paired with my S90 77". It has truly turned my living room into a movie theater. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Great Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sound Bar and bang for the buck. Which the back speakers didn’t need to plug into the module but I made it work. Sounds great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Experience on Open Box items.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Brought this as a Open Box Online and i have picked up from the Store. I went to Customer Support and wanted to Check if all items were there..as they had no Original Box. All Cables were there and the Remote was Missing and the Associate was helpless. And later she saw the Open Box label and it mentioned the Remote was missing. This was not mentioned on Website the items were missing. And i was convinced as they have mentioned any samsung remote would work with the Soundbar. When i reached home . ..and Opend the Bublewrap on the Sound bar ..there was a Dent on the Soundbar.which was not mentioned on the box label and it was overlooked as i was more focusing ..if everything was there or not. Finally started to setup.. and had issues connecting with HDMI/HDMI eArc ports.. and was able to connect via bluetooth and Wifi..played few mins and the connections was dropping...had to call Samsung for Troubleshooting. After a masive couple of hours with Samsung Support it has been determined the unit is not Functioning and it is defective..they asked me to ship it to their service Centre to New Jersey... I had to ship it to them..via UPS... first they said it is out of warranty as it 2022/2023 Model..i mentioned i just brought couple of hours ago and i had to send them receipts to verify and they can update their Samsung Warranty system in the Backend. It was so stressful weekend... . handling all this the whole day. I agree and understand we get good/great deals on Openbox for a reason.. it would be nice if it would be mentioned what you are getting when you reserve and pickup from store... And It says Geeksquad tested.. and it dosent work when you try to Connect it.. and need to go through all this Stress and Pain..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home theater

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound quality watching a movie with this sound is cool being in a movie theater the price is reasonable I recommend it

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 3 out of 5 stars

    Wired rear speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the sound system not knowing that the rear speakers required wired connection to a rear speaker module. I don't like having wires running all the way to the module so basically I returned without opening the box. I didn't get a chance to test the system but I think most would prefer to have just the power connection

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidK,

      I'm sorry to hear of this misunderstanding which led you to return your Samsung Soundbar. Your feedback is appreciated and will be shared with our internal teams.

      Should you ever decide to give Samsung Soundbars another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung