Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Q series soundbar's exceptional sound quality, encompassing the bass, Dolby Atmos, and Q Symphony features, finding it easy to set up and use. However, some users point out that the rear speakers are not wireless and that the instructions could be improved for clarity. The volume is also noted as impressively loud.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 620 reviews
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was superb when it decided to work. The Bluetooth function disappeared completely. When you try to select the source it's not available. The wireless function has haptic feedback or something even when hard wired 8k HDMI.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. It wasn't the system that we went in to get. We went in to get one that was on sale, and they had one but they couldn't find it. But we are very impressed with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t start out well but after the 2nd installers checked things out, after they left in an hour the sound system started working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far, it's wonderful. We will see if it last longer then the one i bought 2 yrs ago. Same brand, same style. Front bar went on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the best part is the separate speakers. When you watch a college football game you hear the announcer and music from the stadium from these speakers. Awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What is the model # for rear module???

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in fair condition, did not realize it was missing the rear speaker module as it was not noted in the details. Now I cannot find ANY information about which specific module i need to acquire for the HW-Q750B. None of what i am finding is consistent, and the store employees could not seem to figure it out either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. I replaced an old home theater system and this one isn't as good but I didn't want to spend thousands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The only drawback is that the surround speakers need to be wired with the receiver. Its not plugin and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Upgrade From HW-A650!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade from the HW-A650 and get that 4k passthrough. Ended up with this Q series soundbar and it's worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    walter ginsberg

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was terrific, couldn't happier. Was extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have purchased this Surrounded Sound System

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give them negative stars, I would!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this Samsung sound bar as an open box item. I was excited, because i've done that before years ago and always had good result. However, this one had to be shipped to me, What I received has completely turned off my experience. Not only did they send me a beneath fair condition item, it was Frankenstein together to send out. I know this because one speaker still had the "fair" label on it, the other speaker had "good" label on it. Deep box cutter scratches all over it, It was missing one of the rear speakers, all the cords, remote and anything else that was essential, but still listed as "Excellent condition." This product was so bad off, even the in store employee's pointed out the way it was mailed to me was unacceptable. They wouldn't accept an in person return, so I had to mail it back. Disgusting that something I really truly wanted, was not properly represented and another unit (They're on clearance now) wasn't substituted, without having to pay more. They focused HEAVILY on upselling, even though it was their fault. it comes off as predatory practice in my opinion. You screwed up and now want me to pay more. Wow. I'm upset that I even opened up a card with them and will make it a habit to not shop with them again after this. Again, i'm disgusted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this soundbar. It is as advertised and shipping was easy and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp sound

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves this system. I like the streamline of cords so I can make it esthetic pleasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    speakers from the lord

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would recommend it to anyone in NYC looking for neighbors to make voodoo dolls of them. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this sound bar... Had a high end Vizio sound bar that kept losing connection this one has not lost connection once

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound delay is extremely annoying.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is my first sound system and the sound delay drives me crazy. Obviously, we are talking about a small delay, but is "big" enough to become annoying since the lips don't match the sound. I don't get it because my bluetooth headphones don't have that problem. Both my TV and this device are Samsung so I would never expect issues but I guess I was wrong.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello

      Thank you for sharing your review of the HW-Q600C Samsung Soundbar. It is very important to us and your experiences will be shared with our internal teams.

      There are two different ways you can help correct any audio sync issues. Select SYNC by pressing the SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.

      If your Samsung TV is from 2020, 2021, 2022, or 2023 then it will have a feature called Audio Pass-Through. You can utilize this feature on your Samsung TV to correct your audio-sync issue.

      On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      ~Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    I bought this as a Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I haven’t opened it yet. But Best Buy won’t quit sending me emails about it. So here we are. I’m sure it’s good, buy it you nerds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They're Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purshased these because of the great deal i got on the price, but I returned them quickly after swtup as I was not impressed. The extra wired reciever for the back speakers is just ulgy no matter what you do and after setup youll fine the back speakers dont have impressive output. I would keep looking. I had to increase my spending to find better, though.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KrestonJ

      Thank you for your review of the Samsung HW-Q750C Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.

      Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The front speaker work great but you don’t get much from the back speaker not true surround

    No, I would not recommend this to a friend