Customer Ratings & Reviews
- Model:
- HW-Q930C
- |
- SKU:
- 6535890
Customer reviews
Rating 4.7 out of 5 stars with 537 reviews
(537 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Q-Series 9.1.4ch Wireless True Dolby Atmos Soundbar's exceptional sound quality, ease of use, and strong bass response. Many appreciate the relatively simple setup process and immersive Dolby Atmos experience, along with the enhancement provided by the rear speakers and Q-Symphony feature. However, some customers express concerns regarding connectivity issues and the remote control's functionality. A few also mention the product's price point as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Easy set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great sound. I don’t have a ton of experience with other sound systems so it’s hard to compare
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Great for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great! Easy setup with wall mounted option
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Samsung sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Execelent system easy install great sound improvement
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung 930c soundbar Best Overall in its class!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Sound! Great Value! I Paired this soundbar with my new 77" Lg G3 for the Best Movie Nights and Weekends at home! This soundbar with all its great features will not dissapoint you. :)
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wonderful sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my new TV. The rear wireless speakers are fantastic. The sound quality is excellent, I don't have to have the volume up as high now. The voice comes through with great clarity and installation was extremely easy. Excellent choice.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best I have heard for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing souhd!!!!!!! we wish we would have got this sound bar sooner.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung Q-series 9.1.4 sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, easy setup with a Samsung TV. My son in law was impressed!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
90c
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! The sounds makes you fell like u in a movie theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two speakers and the bass make this sound bar awesome!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to hookup. Wish they would have included the mounting brackets
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Snow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product easy to use would recommend to someone else
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds better than TV alone and is good for most TV and movies. Not nearly as good and good floor standing speakers and receiver when it comes to music, movies with a lot of music.
I would recommend this to a friendBrand response from Samsung
Posted .Bubba24,
Thank you for taking a moment to review the Samsung HW-Q930C Soundbar.
Did you know that you can manually optimize your audio experience with the HW-Q930C soundbar by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
You can try quickly optimizing the audio by pressing the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND.
To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match to our Samsung 75” Class Q80C QLED 4k Smart Tizen Tv
I would recommend this to a friendRated 5 out of 5 stars
Fascinating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product love your store I recommend it to everyone
I would recommend this to a friendRated 5 out of 5 stars
Easy Integration
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For seamless integration with a Samsung TV, this is a good choice.
I would recommend this to a friendRated 1 out of 5 stars
Open Box - Satisfactory is Misleading
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The classification for Satisfactory states that there is no loss in performance. However, I attempted to buy this item with this rating from two separate stores. In both cases, the rear speakers were not included, which is not satisfactory at all as it is obviously not the same level of performance. I even called the store the second time to confirm that the speakers were included. The person on the phone told me that the one I bought did have them. However, after a 40 minute drive, the store only had the bar and woofer but not the rear speakers. I've bought plenty from BestBuy but this was a terrible customer experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Alexei,
Thank you for purchasing the Samsung HW-Q930C Soundbar. We appreciate you sharing your feedback regarding parts missing from your recent purchase.
Since this was purchased as an open box item, we recommend contacting Best Buy's Customer Service directly for assistance. We hope your issue is resolved in a timely manner.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
Rated 2 out of 5 stars
Sonos over Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sonos all the way. Cheap quality. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Tiger,
Thank you for sharing your thoughts regarding the HW-Q930C Soundbar. I am sorry to see that your out-of-box experience was not ideal.
So we can offer step-by-step assistance, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions












