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Customer reviews

Rating 4.8 out of 5 stars with 152 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 152 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and subwoofer is amazing!!! I can't imagine there is a better quality sound bar, but for the price, you will not be disappointed with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup. Pretty sure the house next door enjoys it too! Great sound, deep base, we are enjoying this setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT!! You will not be disappointed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best!! The subwoofer ROCKS!! If you are looking for a soundbar and subwoofer look no further! Mines hooked up to a Samsung tv mounted on the wall!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I love listening to music on this soundbar. Great pair with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spund without four individual speakers. I love mot have yards of soeaker wire to contend with, and no extraneous speakers to place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful, room filling sound. I don't know why I never had a Samsung sound bar before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and clarity easy setup. Powerful unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TITLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good quality/ bass not to heavy and not that loud speakers that the only down side on this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this great sound this sound bar enhances my tvs sound it feels like theatre sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is sooo great. The bass from it is very good.we love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Much better than the sound system we used to have!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! works great with our Samsung TV, the wireless integration is perfect, no lag time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Miguel A Cuellar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar is the best i love listening to music and watching the games and Netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several different soundbars and the Samsung - Q-series w/Subwoofer is by far has the best sound. Glad we spent the extra bucks!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, pairs nicely with my 85” Samsung tv. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and connect. There is no lag when using the bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t beat value and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good all in one soundbar. Definitely exceeded my expectation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good soundbar, but Alexa functionality is limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give the soundbar/subwoofer 4 or 5 stars (although the settings process could be easier). The 3 stars is due to the inability to set it up in Alexa as a speaker that can be used to play various media via an Alexa Assistant device (other than the Alexa Assistant built-in to my TV). While I can add the soundbar to Alexa and handle some basic functions (e.g. on/off, mute/unmute) via my other Alexa Assistant devices, I'm unable to direct these other Alexa devices to play media on the soundbar (e.g. I can't use my Echo device or the Alexa app on my phone to direct media to be played on the soundbar). After much research on the internet, I've found that this is a common issue. In addition, the product pages on samsung.com and on bestbuy.com both say that Alexa is "built-in" to the soundbar. "Alexa built-in" is supposed to mean that the device can work as an Alexa Assistant device in itself. This is different than "Works with Alexa," which means the device can connect to ANOTHER Alexa Assistant device. To date, I've seen no evidence that Alexa is "built-in" to the device. The User Manual makes no mention of this whatsoever, and I haven't found any other support material about how to access any "built-in" Alexa functionality in the soundbar.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DebbieS,

      Thank you for taking a few moments to review the HW-Q800F Samsung Soundbar.

      The HW-Q800F does have Alexa built in, so you can use it without a TV or other devices.

      First, connect the soundbar to Wi-Fi using the SmartThings app on your phone. Once connected, sign in to your Amazon account in the app to enable Alexa. After setup is complete, simply say “Alexa” followed by your command.

      You can use Alexa for music, volume control, and smart home commands using just the soundbar.

      Also, please make sure the mic on the soundbar is not muted.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is really good the subwoofer is extremely strong n the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High value for the low price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best by far of the q-series. It’s wild to say this being the lower end, but it sounded the best in my space. The sub is strong and packs a punch, the soundbar could be louder but it still sounds good.

    I would recommend this to a friend