The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Sound quality
Rated 5 out of 5 stars
The Ultimate Home Theater Soundbar
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Q990F is incredible — crystal-clear dialogue, powerful bass, and truly immersive Atmos with sound coming from every direction. Setup was simple, and it feels like a full theater system without the hassle. Worth every penny!
This reviewer received promo considerations or sweepstakes entry for writing a review.
My soundbar was 8 years old, and the subwoofer kept cutting out. I kept having to troubleshoot the problem, and now I'm getting movie theater sound quality. I am very pleased with this upgrade.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleasantly surprised by the sound quality of this soundbar. I got tired of all the wires and this provides a nice clean look with the ability to connect a second set of wireless speakers
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing quality sound bar. Probably the best true surround you can get without getting a full home theater system. The q symphony with Samsung TVs is a nice touch too
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm delighted with my purchase. The product arrived in perfect condition and exactly as described on the website. Shipping was also fast, and customer service was exceptional.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extremely disappointed. After trying other versions of this, I went all out and spent the money for this set. It’s not good. While it is defective, the rear speakers had zero audio coming from them other than static. The subwoofer was a complete joke. I’m not sure about some of these reviews, but I will say the q800f sub is WAY better. The bar to that one isn’t very loud though.
I’m sorry to hear that you’re dissatisfied with the performance of your HW-Q990F Soundbar.
The soundbar offers a wide range of audio adjustments to fine-tune the sound to your preferences. You can manually optimize your audio experience using the SOUND CONTROL button (identified by a gear icon) on the remote. This allows you to access and adjust settings like Auto EQ, SpaceFit Sound, AVA (Active Voice Amplifier), Voice Enhance Mode, Night Mode, Sync, Surround Speaker Mode, and Virtual Sound Mode. Use the Up and Down buttons to navigate and adjust each feature. For more precise sound tuning, press and hold the SOUND CONTROL button for about five seconds. This enables you to adjust specific frequency bands, including 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz. You can cycle through these frequencies using the Left and Right buttons, and adjust their levels between -6 and +6 using the Up and Down buttons.
If you’d prefer a quicker way to optimize your audio, simply press the SOUND MODE button on your remote and select from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes based on your preference.
To fine-tune individual speaker channels, press the CH LEVEL button on your remote. This gives you control over levels for the Center, Side, Wide, Front Top, Rear, and Rear Top speakers. Once you've selected the desired channel, you can adjust its volume between -6 and +6 using the Up and Down buttons. There are also a couple of ways to adjust bass levels. The WOOFER button lets you increase or decrease bass by pushing forward or pulling back, with a range between -12 and +6. Pressing the button inward will reset the bass to 0. Alternatively, the TONE CONTROL button allows you to adjust both bass and treble levels within a -6 to +6 range.
For even greater convenience, you can manage all of these settings and more through the SmartThings app on your iOS or Android device. After connecting your soundbar to Wi-Fi, the app gives you a user-friendly interface to adjust and view settings right from your phone or tablet.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Pros mentioned:
Connectivity, Sound quality
Rated 5 out of 5 stars
Q990F incredible sound experience
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was a little skeptical as I thought the dual 8” sub would not provide the bass I needed. I was wrong I have 2 10” subs in my car and this compact sub performs well just as well. Especially with Dolby atmos content. Dialog and loudness of the soundbar is the true highlight here. Set up was a breeze as well. I highly recommend this as it also has 4K 120Hz pass through for video games players. 10/10 better compatibility wise compared to the Sonos Immersive set and significantly cheaper. Go this sound bar and don’t look back!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very impressed with the Samsung Q990F sound system. It was easy to assemble and connected seamlessly with my LG TV. The sound quality is absolutely amazing — clear, powerful, and immersive. Movies, music, and even regular TV shows sound incredible. Highly recommend this system for anyone looking to upgrade their home theater experience
I would recommend this to a friend
Pros mentioned:
Connectivity, Sound quality
Rated 5 out of 5 stars
Great Soundbar Set!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really enjoy this set. The sound is out of this world! I thought that I wouldn't be able to tell the difference—boy, was I wrong! I recommend this soundbar to anyone who doesn’t have one. The way they all synchronize wirelessly was a huge plus for me. I feel like I’m actually inside the TV! Great buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looking to replace home theater system that we have had for years, a 7-speaker system driven by a Sony receiver and Bose speakers, all connected by hard wire speaker cable. Audio effects and sound were excellent however we always experienced issues with hearing voices clearly without turning up the volume and subsequently the background noise of whatever we were watching. I reviewed and shopped around between the Sony Sound Bar (since we have Sony TV), Bose Soundbar, and Samsung Soundbar. I finally chose the Samsung Q Series HW-Q990F 11.1.4 ch w/Subwoofer and Rear Speakers. All three systems are highly rated. The appeal of the Samsung System was definitely the price and included the Subwoofer and Rear Speakers. Otherwise purchasing these extra components would have occurred much higher expense than the price of the Samsung Q-990F Series Soundbar. I am glad I made the choice of Samsung because it also had the HDMI inputs to connect the DVD and Satellite System, so everything is routed through the Soundbar. I would not have been able to do that through the Sony Soundbar. So far, we have been very happy with the sound output and sound effects of a theater experience. Particularly the voices come through much better even without switching the "Voice Enhanced Mode". Certainly, I would recommend to anyone choosing the Samsung Soundbar Q990F
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome sound system! It’s like they are in the same room as us. We had an older Samsung surround sound system and this is quite the upgrade. I love there are no thin speaker wires!
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung Q-Series HW-Q990F is an incredible soundbar setup that really brings the theater experience home. With its 11.1.4 channels, subwoofer, and rear speakers, the sound feels huge and fully immersive—especially with Dolby Atmos and DTS:X support. The bass is deep, dialogue is crystal clear, and it adjusts nicely depending on what you’re watching. I also love how easy it is to use with Alexa, AirPlay, and HDMI eARC. If you want powerful, room-filling sound without the hassle of a full receiver and wired speakers, this system is hard to beat.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded my Q990B to the F and am pleased. The newer firmware and dual speaker subwoofer are nice. The sub is really small but as powerful as the previously used ported subs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This soundbar is the best one on the market and has sound quality far beyond any other on the market. The Synchrony between the TV and the soundbar are a real treat for the sound.
Thank you for taking a moment to review the Samsung HW-Q990F Soundbar.
You can disable the Smart Assistant by using one of the following options.
Option 1: Using the SmartThings App Open the SmartThings app on your smartphone. Tap your Samsung Soundbar from the device list. Tap the Settings (gear icon). Go to Voice Assistant or Voice Services. Select the active assistant (e.g., Alexa or Bixby). Choose “Remove” or toggle off the assistant to disable it.
Option 2: Physically Turn Off the Microphone If your soundbar has a microphone button: Press and hold the Mic Off or Mic Mute button until you hear a tone or see a red light.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.