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Customer Ratings & Reviews

Your price for this item is $82.97
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 5094 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,094 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I can hear clearly now.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with the fit and clarity. Samsung can always be counted on to be a solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purple color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The play well I have no problem. And they cancel out noise really well. And they fit comfortable in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Ear Buds Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Samsung Galaxy ear buds pro are one of the best ear buds you can buy. They work great and the sound is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SSamsung ear buds pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable but still a good product. I would recommend the Samsung ear buds live

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Jennay. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Chistmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these as a gift today-Christmas. The recipient seemed very happywith them. They are currently charging and i do not have further information other than the lavender color is very nice. I gave 4 stars because they seemed to be as represented and i assume they will work as expected. They really wanted me to review

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Make sure they fit in your ear before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard for them to stay in the ear even when I changed the tips.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love em.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Ive tried others for my samsung phone. Nothing as good as these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Pro Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son loves them and says these are the best he’s ever had. The noise counseling works great he said!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SG ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it fits in my ear and doesn't falls out. I also like the quality of sound and it's easy to pair with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Samsung products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are wonderful, Love the surround sound, connecting is very easy and locating through GPS is excellent

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Don’t buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as comfortable and fit isn’t secure as the very first ones

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Rockford. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Galaxy Buds. My daughter also has a pair! Great sound!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but problems with these since their purchase. First, the included tips are very uncomfortable and will slip out easily. They don't stay connected and require resetting, which means take them out and put them back in the case for 10+ seconds. They also don't recognize that they are in my ears and I have to do the reset 5 or 6 times before they both recognize they are in my ears. Until they do decide they are in my ears, ANC and ambient modes don't work. Samsung support has been a joke. They should replace these as they are still under warranty. They won't do that. They want them to be sent to a service center which will take 2-3 weeks. Completely unacceptable. Save your money on these pieces of junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to use, arrived as promised, package perfectly,product as described.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and the noise cancellation is perfect! Everything is easy to use and great for everything!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing!!! The sound clarity is great!!! The mids highs and bass all sound great!!!! Worth every penny!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Ipods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister really enjoys them, I got them for her and she always has them one. The design is so sleek and sharp too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    no comfy for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when in my ear, for me they feel un comfy, and the rubber mostly stays stuck in my ear, so I have squeeze it out. the sounds good, and when both are in blocks out nose in a loud shop, and when you speak, kind turns into hearing aid, and you may hear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your Galaxy Buds Pro. We are so sorry that you find the buds uncomfortable to fit into your ear. Let me help. Please check this link to help you use your buds properly:

      https://www.samsung.com/us/support/answer/ANS00082785/

      Another way is to use buds sleeves for a tight fit.

      https://www.samsung.com/us/support/answer/ANS00087422/

      To activate the noise cancelling feature, here is the link:

      https://www.samsung.com/us/support/answer/ANS00087243/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144169994

      Thank you for being a Samsung customer.

      - Remie Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good for people that hate extra sound outside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling feature. My gf can barely hear me or at most times using them outside she can't hear me AT ALL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Samsung galaxy bud true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung galaxy ear bud true the sound quality is awesome the fit is great the price worth buying try them you will love it

    I would recommend this to a friend