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Customer Ratings & Reviews

Your price for this item is $82.97
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 5094 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,094 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Bad shape for some people's ear canals.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get these headphones. I got them set up, tried them on and found the audio quality in the lower frequencies to be nonexistent. So I put on the larger canal pieces and tried again. The sound got better but they wouldn't stay in my ears and started to hurt my ears really bad. I got decent sound when I held them in but they wouldn't keep a good seal. They do have great high notes and midrange. Was very clear for the little I got to use them. I found that the shape of the canal needs to be oval for these to fit decently in the ear but mine are almost perfectly round. I didn't get to experience the noise canceling but the ambient aware was quite amazing compared to previous models. Unfortunately, I had to return these because I wouldn't want to use a product that causes me pain.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Samsung galaxy buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Sound quality, noise canceling, bass boost. Great for music and calls. Drawbacks, the battery is about 5hrs but if you use them 1 at a time, the other charges while you're using is mate...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Killer buds! One step above the plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on a earbud mission. I've tried mostly everything from the designer brands, to the the basics... These are just simply the best. All the technology you'd ever desire, long battery life, super low profile buds and case and they sound amazing!! Phone calls are clear and I hardly ever get complaints from my callers. Love these things. Priced very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    "Excellent Earbuds"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. They're exactly what I was looking for. Even Apple has to work hard to build earbuds like these. Great bass. I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound, functionality, fit needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with a lot of additional functionality. Only downside is the fit, Sumsung earbuds have never quite fit my ears right. However, all the other qualities make them great earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Buds

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good sound quality. One of Samsung's best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the price at the time is quite expensive but they sound good. They are worth the money if u like quality and looking for some nice earbuds to pair with ur samsung. They do slip out after a while but it can be fixed simply by changing the ear tips. The battery is average because I believe it could be better for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I’ve replaced them about three times but with that they still good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good, but not great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but not great. I am overall happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Fitment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With proper insert it Does not fit well in ear and feels loose. Fell out of ear a couple times and contstantly making sure its snug in ear. Have tried different ear pieces too. Over all sound quality is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the ones given to you for free with the new phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, cant believe I didnt buy these sooner. If you dont mind the price point, absolutely worth a purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Buds that fall free

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great but over time the mic seems to not work as well as it once did. The buds also dont seem to stay seated in my ears and can fall out unexpectedly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could I ping them even when battery dies. These were the best. I lost them a couple months ago. Sound was great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Josh, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds Pro. Your feedback is crucial to us as we continue to innovate our product line and provide the best experience possible with their chosen devices. Please, reach out to us again any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds I've ever purchased hands down. Bluetooth sounds clear and bass is nice as far as music goes. Very easy to use. I love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best I have found

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been super easy to use. I did have to switch the tips out for some foam ones that stay in my ear easier so rated it down to 4/5 for that, but I have liked them more than all the competitors that I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for the price! Love these! They fit the ears well and have great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great buds at a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sounds and works seamless with my Note 20 Ultra. I find that the battery level is also very good I do have to mention that they get a lot of use through the whole day mostly phone conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A drastic improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade over the previous version. The sound is much cleaner. Anc is good, but not the greatest. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and connectivity, I recommend them!!!

    I would recommend this to a friend