Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- SKU:
- 10951545
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Buds Pro True Wireless Earbud Headphones for their sound quality, battery life, and comfort. Many appreciate the bass, connectivity, ANC, and design. However, some customers have had issues with the fit of the earbuds. Others find the touch controls to be too sensitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Mic is way too sensitive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, nice feel, but with a very sensitive mic. People can hear everything im doing, including chewing.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Samsung Galaxy Buds Pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent.. I have had all the models and this has seemed one of the best..
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Samsung Galaxy buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. The fit for me is iffy. The price is comparable with others buds of the same quality.
I would recommend this to a friend - Pros mentioned:Sound quality
The best option for earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancelation and the ambient nosie modes on the earphones.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Best Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had these for a little while now and so far these are the best wireless earbuds I've ever had. The sound quality is excellent, the bass is better than other earbuds I've had, noise canceling works better than I expected, and the other features work great!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds so much. Definitely a step up as I used to have the Galaxy buds.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always has great sound. Works how they should, unlike other brands.
I would recommend this to a friend - Pros mentioned:Connectivity
Love em
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy connection to my ultra 21. Not the most comfortable. But I'm still enjoying them
I would recommend this to a friend Great ear buds, except for terrible tips
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These would be perfect, except for how hard it is to find ear tips that fit well. The ones that come in the package are not good. I've tried multiple brands and finally found some that are at least a little better than the included ones.
I would recommend this to a friend- Pros mentioned:Sound quality
Battery life could be a little better
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Nice sound quality. Battery life could be a little better
I would recommend this to a friend - Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels comfortable and doesn't fall out easily. Noise cancelation pretty good aswell
I would recommend this to a friend Samsung Earbuds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Samsung earbuds for my wife and she lives they so much the features and the looks plus they fit comfortably in her ears and doesn't have to pull them off every time someone approaches to talk to her great for work and business calls
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Only for Android users not IOS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am an IOS user and they do not have any app to work with Apple. I returned them and I'm using the AirPods Pro. They sound great, fit was so so.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Buds Pro was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Fit
Plus/Negative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's taking some getting used to. Like any buds that goes in to the ear cavity, they have a tendency to ooze out. Maybe, they will invent a set that will stay in the ear cavity longer.
No, I would not recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Perfect sound for Galaxy devices
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and a really premium build. It keeps falling out though with any of the rubber tips...
I would recommend this to a friend - Pros mentioned:Sound quality
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear pods. Dynamic sound quality. Would highly recommend .
I would recommend this to a friend - Pros mentioned:Sound quality
Great ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blocks out noise and can hear clearly and loud. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Connectivity
Great Sound Quality and Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the sound quality and also the fit of these earbuds. I wasn't sure if they would work for me because I'm pretty sensitive to earbuds rather than headphones, but they are very comfortable and work well!
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best headphones I've ever gotten not to bad on the price but overall it's great
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Left me wanting more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and beautiful design. They just gall off when doing anything physical
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidersforlife!
Thank you for reaching out to us. We genuinely appreciate your taking the time to let us know of your concern about your galaxy Buds Pro. We are so sorry that you find the buds challenging to fit into your ear. Please check this link to help you use your buds properly:
https://www.samsung.com/us/support/answer/ANS00082785/
Another way is to use buds sleeves for a tight fit.
https://www.samsung.com/us/support/answer/ANS00087422/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144276238
Thank you for choosing Samsung!
-Remie