Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 11078751
Customer reviews
Rating 4.3 out of 5 stars with 5097 reviews
(5,097 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, it was a good purchase, the sound is very good.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friendRated 5 out of 5 stars
Great quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my man, it’s amazing quality. He loved it.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these earbuds for three years. I have a lot of issues with my ears, so I have never been able to wear in ear headphones. These have been a gamechanger. I love all of the features, I love the feel, and I love how they stay in! I have no idea how I'd do anything without them. Cannot recomment enough.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Better then Air pods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever I used to have air pods but dang these are way better
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung's Best Yet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These buds pack a serious punch. The sound is crisp and clear. I had no problems with the buds staying in place even during workouts. Noise canceling feature works incredibly well. Set up was as simple as it gets. The app is very easy to get set up and packed with features. These, I highly recommend!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Good sounds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid ear buds and has good sound for doing computer things
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 4 out of 5 stars
Good so far,but warranty will prove worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read many reviews saying these earbuds fell out too easy. I found they stay in about the same as the other 3 pair of Samsung buds I have owned. I don't job and I can't imagine many buds that stay in during a jog. The fit is fine so long as you pick the right tips for your ears. The sound is fine and with the Galaxy Wearable app and my Samsung Galaxy S10 my text messages are read to me, and when I get a phone call it lets me know who's calling. I find the tapping of the buds feature is not as responsive or accurate as the other 3 sets I owned. Now for the bad. If you purchase these buds or any Samsung buds make certain to buy a extended warranty as Samsung will likely not honor the implied warranty. They declined coverage on the 3 previous sets I had stating that they were not made in the USA, No joke! Anyhow I had a plan on 2 of the 3 sets and was taken care of. Why do I keep buying from a company that won't honor the warranty? Because they have the only buds that will read my text and phone calls. And that is important to me. I of course bought a 2 year plan on these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Definitely Worth the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely tremendous wireless earbuds. I recommend getting some comply foam tips along with the headphones to ensure that they fit properly. However the sound quality and noise canceling are amazing. The battery leaves a little to be desired.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Powerful sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is greater than I expected. Music sounds like you are in a concert hall. I also love that you can control the amount of ambient noise you hear.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 1 out of 5 stars
Useless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great but literally useless unless you're still. Tried all the tips and any real movement causes them to fall out especially the left one. Don't expect to be doing any activity (i mean isn't that why most people use buds/headphones?). To make matters worse when you try and push them back in you're hitting the buttons pausing the music off, advancing a song, or even straight up closing the app. It's even more unfortunate that Samsung has disabled Bluetooth protocols that's not their own except SBC. Got an LDAC or AptX set of headphones? Too bad, you're stuck with the lower quality SBC and Samsung doesn't make a set of over ears headphones so you're out of luck all around.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .I would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Kayla
Rated 5 out of 5 stars
Can’t go wrong with Samsung.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use with my Samsung phone. Most def recommend.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
Pass...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros-Great for calls And thats it. Cons- Comfort is important to me and these are by far the worst in the Samsung line-up Because of the tip shape they don't sound great. I was expecting better bass because of their size and they advertise it. I use these exclusively for phone calls. For music I prefer the Jabra's 75 T or Sony's 1000XM3.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Better then beat studio wireless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the samsung galaxy buds pro because i have a samsung phone and because my best studio true wireless werent cutting it out for me they didnt reach my expectations the bass on the galaxy buds pro is more punchy they are louder and the noise canceling is way better on the galaxy buds
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 3 out of 5 stars
Excellent Sound and Noise Cancellation...BUT..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound and Features. ANC is simply amazing. The features are outstanding.....Too bad they fall out of my ears even just bending over... Yes, I tried all the tip sizes and some foam tips. Also too bad is the battery life. I get, at most, 5 hrs just working with ANC and music playing with no more than two 5 minute phone calls! I was looking forward to using these on airline flights and enjoying the exceptional noise canceling but they wouldn't make a whole 5 hr flight with ANC and listening to a movie/music/audio book/etc. Not to mention the fit problem and the possibility of them falling out just moving around the cabin of the plane.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you that your Galaxy Buds Pro fall out from your ears and issue with the battery life. The experience is not what we expect from our customers.
Here is a link all about your Samsung Galaxy Buds Pro: https://www.samsung.com/us/support/answer/ANS00078081/.
Another link you may find useful is how to wear your Samsung earbuds: https://www.samsung.com/us/support/answer/ANS00082785/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144255915
Have a great day.
Melardo
Rated 5 out of 5 stars
Galaxy buds pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality, I recommend them 100%
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 4 out of 5 stars
Toss the factory ear bud tips out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great! My only advice is get Good memory foam ear bud tips.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Galaxy Buds since the originals. My Originals were used nearly everyday for over 4 years, and were getting tired. So I went the next level up to the Pro series. I am not disappointed at all. Wonderful sound, Battery life lasts great. The Wireless Charging is fantastic. Perfect for those that want the True Wireless Lifestyle.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 5 out of 5 stars
Active Noise Cancelling - Bubble of silence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of Galaxy Buds+ and wanted to upgrade for active noise cancelling. So many reviews talked about how mediocre the ANS was on the Galaxy Buds Pro, but I've loved the Buds+. So, I thought worth the try, and if "meh", I'd just return them. This is how the ANS worked for me. A caveat: My hearing is excellent. My wife, however, struggles with some hearing loss in her left ear. So, at times, her voice is pretty loud. We're also New Yorkers from Long Island. I had the Buds Pro connected to my laptop that was playing music, and I walked out of the nook where I'm working at home to take the four dogs outside in the backyard. I saw my wife in my peripheral vision. Continue on my way down the basement stairs, go to the sliding door, let the dogs out... only to turn around to find my wife frantic and red-faced yelling "THE LANDSCAPERS ARE OUTSIDE!!!!" (because we have one pup who's an overprotective fool at times). Apparently, she had followed me all the way down the stairs screaming my name...which I did not hear (And the music wasn't even blasting). "You shut out the world with those things!!" she said. (by the way, the landscapers and pups are all intact.) So, take what you will of this anecdote about ANS on the Buds Pro. Needless to say, I'll be keeping these.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Samsung Galaxy Buds Pro about a year ago. I was looking for earbuds that were compatible with my Samsung phone. Samsung Galaxy Buds Pro are wireless earbuds that I use on a day to day basis to listen to anything like videos, movies, or music. Some pros to these earbuds are, they are pocket size which makes them easy to travel with, have customizable controls to skip, pause, play, and change the volume with just a tap, can be tracked from your phone If they get lost, and they have a large distance range of 30 ft. Although these features are nice, the one con for these earbuds are the price. With a $150 price tag, this might not be so affordable to everyone. Nevertheless, for the value you get out of the price, it’s well worth it. As I have mentioned before, these earbuds have many great features that other competitors might lack in. Price included due to these earbuds being actually cheaper than most big brands. With that being said, I still recommend the Samsung Galaxy Buds Pro. They are very enjoyable to wear, well worth the $150 price tag, and can be used every day.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendRated 2 out of 5 stars
Premium cost, Meh performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. They sound OK, but not as great they cost. Very little bass boost in the app. No equalizer function with adjustable bands. Connection is nice and stable. The touch pads on the buds does not work reliably: sometimes you touch them and it doesn't pick them up. There aren't enough basic commands in the app to do what you need them to do, like stay on when not playing (no way to tweak the time before going on standby); or skip forward or backward x number of seconds in the current track. The Noise canceling doesn't filter out much noise; it shuts off after a few seconds of not playing a track. Ambient sound is good, but it shuts itself off if not playing for a while, then you find yourself wearing plain old ear plugs. I don't like them. If I can return them, I will.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
No, I would not recommend this to a friend











