Customer Ratings & Reviews
- Model:
- SM-R190NZKAXAR
- |
- SKU:
- 11078751
Customer reviews
Rating 4.3 out of 5 stars with 5107 reviews
(5,107 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.5
Rating 4.5 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, long battery life, and comfortable design. They also appreciate the decent bass, reliable connectivity, and effective active noise cancellation. However, a notable concern among users is the fit, with some also mentioning sensitive touch controls, low volume, and the product's price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ms. Vassel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my husband and he loves it. He has the option to lock out noise etc. This is definitely a must have am not looking to get one for myself
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to pair. Great sound quality. Can charge in the box carry case
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
I would recommend this to a friend - Pros mentioned:Comfort, Sound qualityCons mentioned:Fit
Rated 2 out of 5 stars
Great sound but volume cuts out every few minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are more comfortable than I thought and they sounds great. However the headphones do this lowering the volume thing and then resume normal volume every couple minutes or so, it's really annoying. They don't feel very secure. I have to fidget with them to make sure they don't fall out, except of course one did yesterday on the subway. Luckily I was able to find it. I ordered them for the violet color but probably wouldn't recommend to others.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friend Rated 5 out of 5 stars
Awesome sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son, and he absolutely loves them! They work fantastic with your phone. I will mention that his gaming PC has an older version of Bluetooth that doesn't allow for the enhanced sound features. We bought an adapter, that while it works great, has a very limited range (3 feet I think?). Also to note, these are not very good for gaming, as there is a pretty decent lag between the PC and Earbuds. We knew this going in, so wasn't a deal breaker for us.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Good quality dont stay in small ears very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product just I have small ears and it feels like they are going to fall out of my ear when im talking on the phone if I try to adjust then I have hung up on people which is frustrqting but sound and quality is good
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. But it connects to one device at a time.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Gift of Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with sound quality. Picks up voice very well during phone calls.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Ear Buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them!! They feel a little heavy at first, however, I have never used earbuds. Once I got used to something in my ear it was great. The sound is AMAZING!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Connectivity
Rated 5 out of 5 stars
Great gift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves these. Connects to iphone fine, he wanted not white earbuds
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
Ear buds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these at the gym and when going on walks. My only criticism is that they easily pop out of my ear or feel lose so I’m afraid I am going to lose them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi there DebraV, thank you for your feedback on your Samsung Galaxy Buds Pro. We would love nothing more than to help you with the security of the fit of your earbuds to help you love your device no matter the activity. This device does come with additional ear tips in a larger and smaller size, and we have an article available online to help you with the fit titled "How to wear your Samsung earbuds". Lastly, you can perform a fit test while connected to the Samsung Wearables App and with the buds in your ears. Thank you for being a Samsung customer. -Elizabeth
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
My 2nd pair
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, good noise cancelling, easy to lose but that's my own fault.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Galaxy buds!!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. Great sound and the ambient is absolutely amazing
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 3 out of 5 stars
Do Not Fit Well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds sound great but the fit is terrible. I've been using the Galaxy Buds+ since they were released and they have an excellent fit. I can use them while working and performing rigorous tasks without them falling out. However, the Galaxy Buds Pro fall out no matter which silicon tip I use. I even had other people try it and they have the same issue. The stem isn't as long as the stem on the Buds+ since they new driver in the Buds Pro needs extra space. It's a pity because they sound excellent but if they don't stay in my ears, I have no use for them.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Silver
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, djburkes. I apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Dolby Atmos. They're super comfortable. I use them a lot more than I thought I would initially. The pairing with Samsung phones is amazing.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Samsung
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them I used them everyday and the battery last long
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good for my work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am working in a big noisy deep freezer on my lab bench. It is not perfect as Bose QC noise cancelling head set, but it is compact and very good for me.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 4 out of 5 stars
Very berry good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wufe loves these she ditched her aurpods for these sexy thangs lol....loves the noise cancwlling and color the most....only down fall she says it that it sometimes fall out would of gotten 5 stars if it wasnt for that....otherwise great product.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Violet
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best ear buds ever a bit finicky to put in but you learn and they fell great never fell out once even when they felt they would sound is amazing
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Quality wireless buds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very intrigued by these after my AirPods Pro broke on me, so I gave them a shot and I am not disappointed! The sound is great and they pair very easily!
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing, I definitely love these. I see a lot of people complains about how they fit but personally that hasn't been an issue for me at all.
This review is from Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
I would recommend this to a friend











