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Customer reviews

Rating 4.6 out of 5 stars with 5945 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,945 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing. Only downside is during a workout the left bud slides out. I haved found an x-small silicon tip replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these lightweight earbuds! Phenomenal sound, compact design, and gorgeous look. These have crystal clear sound, and register to my devices flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some getting used to the active noise canceling,but overall, theyre a phenomenal set for someone who wants to stay with Samsung products. Great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never understood why people would spend sonmuch money for a pair od earbuds until now. Just be careful when you shower with them, the buds are really sensitive and pause my music often

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Some improvements, some slide backs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having come from using the Galaxy Buds + and the original Galaxy Buds Pro, I have to say I'm a bit dissapointed in this offering. For $200, I get less battery life and a much quieter earbud than before. Also, these seem to have a much tougher time pairing with my phone than previous models which were always instantaneous. I will say the Active Noise Cancellation and ear feel are better than the previous Pro model, but I dont understand why Samsung decided against some sort of wing to help the buds stay in ear better. They are ok, but Samsung definitely could improve these a lot, especially with what they are asking for them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Galaxy Buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using since i got them. Works well, easy to use. Love the features like being able to talk to someone and the music lowers so you can hear them without taking them out. Great battery life as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the buds collection don't waste time with the other options if you are going to use alot daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice headphones

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these earbuds for over a year and they are great! I like the adjustable ear pieces and the noise canceling aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise cancelling buds. Controls are a bit difficult for new users until they get the hang of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best products. Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best products. Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Caution to buyers about lost buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and this has a good deal of features for Samsung users, but I'm mostly concerned about how weak the cast magnets are. I had the lid fall open and have lost a bud multiple times. Samsung no longer allows you to buy a single replacement either. These also did not stay in my ears well and I had to buy Comply Foam tips. Also, where is Bluetooth Multipoint support. You can only use multiple devices if they are Samsung and linked to the same account. This seems like a basic feature other brands have had for years. I would not recommend these if you're not already in the ecosystem heavily.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, especially the noise canceling option.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    In Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A Single Complaint. They Fit In My Ear Like A Thing Of Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds for samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these and they are great better then apple .please buy in BEST BUY NOT VERIZON

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Regret this purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this product. The only upside is the excellent sound quality (while they are seated in the ear). Although three sizes of tips are provided, none prevent the requirement to constantly push the buds into the ear to prevent them from falling out. If you speak with them in, the jaw movement incrementally jacks them out of the ear in no time at all. Don't chew gum! The other downer is that I had to turn off touch controls due to having to push them back into my ear constantly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ralfroam, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like more information on how to get the perfect fit for your anatomy, check out, "How to wear your Samsung earbuds." Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are clear, offer many improvements to the older versions. They are worth the money if you like blue tooth headphone. They offer features that make it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good set of headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit great sound what more could you ask for. Didn't have to buy extra ear tips for these or anything, they were fantastic out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for everyday listening

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds Pro 2 deliver perfect sounds when adequately placed in ear, however have noticed that they tend to shift with intense workouts and sweating. Have not fallen off while exercising but definitely feel them might at some point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been great! I love that the ear buds have two layers of wax protection making them easy to clean and protecting additionally from sweat during workouts. The only complaint I really have is the fit isnt 100% perfect, but they have mever fallen out, and when I go to adjust them I can easily hit the touch buttons and pause my music.

    I would recommend this to a friend