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Customer reviews

Rating 4.6 out of 5 stars with 5946 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,946 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good overall. The battery life last for about 2 hrs while in use but charge fairly quickly once back in the case. Cute color.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and your caller in other line don’t get much of your round noise. Just wish it worked better with apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great samsung product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Had issues with other earbud brands not charging or with quality. Out of the bunch I've tried, these are by far the best overall.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Love the locating app so i can see where theyre at 24/7. Great noise cancelling and active listening features

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    An upgrade in every way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new shape of the Galaxy buds are truely phenominal. They rest in the ears incredibly easily. And the added find my buds features ahow significant improvement over the original Buds Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay. The only complaint I had was the way they fit in my ears. I returned them because they weren't comfortable. Quality was good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations RocioP, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a moment to review, "How to wear your Samsung earbuds" or more great information on how to get that perfect fit for your Galaxy Buds2 Pro. If you would like any further assistance afterwards, feel free to contact Support. We'd be happy to assist you further. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Definitely improved from buds 2. Cant wait to try buds 3 pro!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome product. I am using last 2 years, sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good in that they tell you how much charge they contain. And the box charges them. However, they keep cutting in and out. I've tried several pads to make them fit well in my ear and they don't fit well. If I move my head and the buds move they will cut the sound off or go to a poor sound quality. I like Samsung products but I would not buy these buds again. I don't recommend them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rhett, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important your earbuds are to you every day and we would be happy to help you troubleshoot any aspect of your device that is causing frustration. We have two articles we think will be especially helpful to you titled "Galaxy Buds disconnect from phone often" and "How to wear your Samsung earbuds". You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, you can always reach out to the Samsung Support Team for any additional assistance or if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good listner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small. Putting them in (may press the off button), or taking them out (trying to grip them) be a little hassle. But overall they have been pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing fresh looking the wife loves them very much she mainly uses them to listen to podcast or just relax with some southing sounds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds, but they don't fit well in small ears and constantly fall out. Aside from that, I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfects

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my headphones, I love the sound, noice cancelation, ambient mode, everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Too big for me. Sounds great though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but they were too big for my ears... Sadly I'm still waiting on my refund so I can get a different pair. I wish they'd hurry up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good Fit and Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love these headphones way more then the beans ones. It fits more and the customizable ear tips actuallly fit my ear surprisngly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent headphones, bought them on sale and they are absolutely stunning. I bought the graphite color at it looks phenominal, along with the sound quality being top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung never fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift to my boyfriend since he lost his last pair while running. He loves that everything syncs so easily to his other Samsung devices and the quality of the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a total tech memeber i buy all my electronics from best buy. So when these buds went on sale it was awesome. The are great with above average bass and great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Loving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they're loud theyre pretty and theyre easy to use and comfortable to wear

    I would recommend this to a friend