4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99
Save $9.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 229 Showing 4,561-4,580 of 5,983 reviews
  • Rated 5 out of 5 stars

    Always great quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones at a great price . Have to give it up to Best Buy for always stocking up on the newest headphones and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Percy headphones, easy to track.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Will not stay in your ears

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good The noise cancellation is awesome except they'll keep falling out of your ears

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there LarryG, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Your Galaxy Buds Pro, Buds2, and Buds2 Pro come with earbud tips that are similar to those on the Galaxy Buds and Galaxy Buds+. If there is a gap between the ear tip and the earbud, sound may leak out and the earbuds' performance may be poor. Please make sure that the ear tips and the earbud grooves fit properly and try to reinsert them so that there is no space between the ear and the ear tip. If you are still having performance issues, please try changing the ear tips to a larger size. Be sure to check out, "How to wear your Samsung earbuds" for more helpful information on getting the perfect fit. If you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Happy wife 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's first earbuds. She has used them sparingly and is still early in her learnings curve but she is great with these type of things. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds, I recommend this buds for samsung, nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Noise canceling is basically only good for voices. It feels really awkward so I leave it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelents

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! Excelent product, best price, i always use them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones available by samsung will always purchase samsung hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased them for my wife and she loves them. She will not take them off... She says it was the best Bluetooth headphone she ever had. Nice job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, wish i would've gotten them sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them so much. Connection to my Samsung phone on a dime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds were very demure, very mindful!! Liked them but recently upgraded to buds 3 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds if u have a samsung phone they are compatible with all other samsung devices and charging equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thsi item is soooooooooooooooooooooooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them would buy again and rhe purple is just mawhh!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Go Back to these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung please go back to this style, im not understanding the EarPod style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift win!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair myself for a while now and got my wife a pair for Christmas; she love them! No more tangled mess and phone adapters!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I did receive an incorrect product earlier but the support staff at Best Buy did help in sorting things out there. They were helpful and assisted in the process.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, love the color, and it stays comfortably in your ear. Loved them so much I bought them twice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great with Samsung and my laptop

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them with my Samsung phone. The compatibility wonderful

    I would recommend this to a friend