4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$219.99
Save $9.01
The comparable value is $229.00

Customer reviews

Rating 4.6 out of 5 stars with 5983 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the excellent sound quality, comfortable fit, and impressive battery life of the product. They also appreciate its seamless connectivity, rich bass, and effective active noise cancellation. However, some customers find it pricey and are less satisfied with the touch controls and the maximum volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,983 reviews
  • Rated 4 out of 5 stars

    Nice earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised , glad to have these replace my old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good but not great ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice but my first addition of these ear buds does more than these I can't replay or skip songs on my music app but they do fit better in my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronics store ever

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy and i always purchase my products from this company because they always satisfy my needs, the galaxy buds were off the chain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, and improvement over Bud Pros

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure check the fit guide from Samsung, as i had issues with them falling out till I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I recommend this item. Works perfectly on any mobile device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to ear buds. My only complaint is a stupid one... They tend to work themselves out of my ears while I'm eating.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Cons mentioned:
    Touch controls
    Tech Insider Network Member

    Rated 4 out of 5 stars

    These blew me away!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first took out these small buds from the case, I was wondering - how good can the sound be out of something this small? I was shocked to hear both the depth and clarity that these little buds can put out. They're simply great and that was straight out of the box with no customization. There *are* earbuds that have better sound quality but that comes at a cost. For instance, the Sony XM4s (which many people including myself regard as having some of the best sound quality out there) are fantastic - but they're huge. They simply don't fit comfortably if you have smaller ears. Sound quality is one thing but comfort is another and I can wear these for hours on end - I barely notice them. When using them for running, for not having any additional wings or tips, they stayed in my ears surprisingly well and didn't budge. In regards to sweat, I had no issues with these and not worried about them with an IPX7 rating. The active noise cancellation is decent. I've heard (or not heard) better from other buds but these do a good job. The touch controls on each of the earbuds took a little getting used to due to the specific area you need to touch to get them to work. It's on the center and back of the bud and they don't register from the front of the earbud. Battery life is decent but not exceptional but the thing to consider is the size of these buds. I'd much prefer the lightweight comfort of these buds vs something larger with longer battery life. 8 hours of listening without ANC and 5 hours with ANC is plenty for me and the charging case provides a quick charge feature where you can get an hour of playback with just a 5-minute charge. And just like the buds, the case is svelte and easily pocketable. I used this with both my Android phone as well as my iPhone and they pair easily with both platforms. They also have a 24-bit high resolution audio mode, but, and this is a big but - that's only available if you have a Samsung Galaxy phone. These earbuds strike a nice balance between sound quality and comfort - highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Buds1

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great+comparable features Poor fit constantly falling out Does not compare to the buds plus fit Blue tooth signal is easily disrupted

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds just loose them all the time. Really wish wired buds

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Aesthetically nice--but they fall out of your ears

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are beautiful! BUT I had to return them because they kept falling out of my ears. I saw reviews from other people mentioning the same issue on different sites, but I just assumed they had bigger ears. Definitely not the case, LOL. I consider my ears to be average-sized, maybe even smaller than average. I even tried changing the ear tips for a better fit, but still had no success. It also sucks because as the buds start to fall out, your first instinct is to catch them. The only part you can quickly and securely grab is where the call end touch control is, so I kept accidentally ending my calls while trying to catch the buds as they fell. For reference, I’ve purchased other Samsung earbuds in the past, like the Buds FE and Buds Live, and those were great with no issues.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BBCustomer12, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about obtaining your perfect fit. Feel free to reach out to Support if you would like any further assistance afterward. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Superior sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great customer service. Would buy from them again. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Naught them multiple times

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatttttt!!!!!!! This is my 3rd pair. I work on the Docs and keeping losing 1 at a tim

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be slightly better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them allot but wish the ear bud themselves (the plastic/ rubber piece that actually goes into your ear) where of better quality. They keep sliding out and "collapsing" as i try to push them into my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud dilemma

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a difficulty keeping them in my ears, i am not sure if its the design or if my ear openings are small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for blue collar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound insulation is great for construction noises

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound wise great,connect issues during phone calls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid, just sucks trying to get them to stay in an sometimes it won't connect during phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good sound

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they have good sound. sinc easy. colir matched wifes phone.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Rick, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you would like to provide additional feedback with us regarding the performance, durability, or functionality of your Buds2 Pro or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am visually impaired and I love that you can locate them by them beeping on the ground in order to find them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purple buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really well, connected to my phone and computer easy. It has some problems with zoom but other than that really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headset are awesome, the only thing is, after a while, they start fall out of my ears. That my only grap.

    No, I would not recommend this to a friend